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A Window Into The World Of BPO Business Process Outsourcing

Young Japanese are outsourcing themselves

In October 2008, at the height of the financial crisis when job markets were freezing up globally, Akane Natori easily found a position she liked.
“Things went so smoothly after applying online, and before I knew it, I had the job,” said Ms Natori, who was then a 26-year-old sales assistant at an import-export company in [...]

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Wed, July 28 2010 » Business Transformation Trends, Employment Trends, Outsourcing Business Trends » No Comments

IT Outsourcing Activity Remains Sluggish in 2010

The outlook for the IT outsourcing market is not unlike the outlook for the economy as a whole: It’s “unusually uncertain,” to use U.S. Federal Reserve Chairman Ben Bernanke’s words.
IT outsourcing activity for the first half of 2010 is up 5 percent over the first half of 2009, but that’s only because of all the [...]

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Tue, July 27 2010 » Outsourcing Business Trends » No Comments

FOR BPO SECTOR IN CEBU: Manpower woes continue

Despite the availability of affordable or even free call center training centers in Cebu manpower remains a huge problem hounding the Business Process Outsourching industry today.
Cebu Investments and Promotions Center (CIPC) managing director Joel Mari S. Yu said BPO companies, especially call centers that are planning to expand, are often faced with manpower shortage problems [...]

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Wed, July 7 2010 » Employment Trends » No Comments

Is Outsourcing Good For America? Oh, Hell Yeah!

Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C’mon most of us outsource repairing our vehicles to our mechanics. We outsource the mowing our lawn or running of errands to some teenager who leaves down the street or pay a professional gardener.
In a nutshell, outsourcing [...]

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Tue, May 18 2010 » Employment Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

IT outsourcing set for continued European growth

IT outsourcing is set to grow in popularity during 2010, according to a report by the International Data Corporation (IDC).
The technology market specialist has predicted European IT services expenditure will increase in 2010 and 2011, with IT outsourcing being the main driver behind this.
The study revealed the industry could record a growth rate of 2.2 [...]

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Fri, May 14 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Stategic workforce planning: The appliance of science

Workforce planning has been around for years, but is making a comeback as a scientific discipline.
But could interest be growing just when businesses are at their least predictable?
Human resources is arguably unique as a profession where not a year goes by, it seems, without at least one major new catchphrase or buzz-word being found or [...]

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Thu, May 13 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments

CIOs Must Now Focus on the Benefits of Application Outsourcing

Applications represent 40-60% of most IT budgets but have yet to be significantly outsourced A London Business School report commissioned by Fujitsu sets out recommendations for making application outsourcing successful.
Fujitsu has today announced the publication of a research study entitled “Making Application Outsourcing Successful: Business, IT and Competitive Advantage.” The report*, commissioned by Fujitsu and [...]

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Wed, May 12 2010 » Business Transformation Trends » No Comments

IT Outsourcing: 3 Reasons Your Vendor Won’t Innovate

Internal IT organizations choose to outsource for any number of reasons: to cut costs, improve service, increase efficiency. Increasingly, they’re seeking innovation from their IT outsourcing partners, even though many don’t have a clear picture of what innovation means in the context of outsourcing. Consequently, those IT departments are not getting much innovation from their [...]

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Wed, May 12 2010 » Management Trends » No Comments