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A Window Into The World Of BPO Business Process Outsourcing

IT outsourcing sees unexpected growth

Total spending on IT and business process outsourcing in Europe last year was the highest ever in a 12 month period – and 27% up on 2010. That’s among the headline figures from Information Services Group’s TPI index, which suggests a renewed appetite for IT outsourcing.

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Thu, February 2 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

New customer-contact center gets a boost from outsourcing

The service-support center that Fusion Contact Centers LLC is opening in downtown Reno reflects its customers’ eagerness to take a double serving of outsourcing. The company, which is nearing completion of extensive remodeling of a 14,084-square-foot space in the Jones Vargas Building at 300 E. Second St., soon expects to begin hiring the first 30 [...]

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Tue, December 13 2011 » Business Services, Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

Ayala Land to sustain 33% growth until yearend

AYALA LAND, Inc. expects to sustain until the end of the year the 33% profit growth seen as of September as residential sales and leasing income remain strong, an official said late last week. “For the year-to-date, we are already at 33% in terms of net income,” Jaime E. Ysmael, Ayala Land chief finance officer, [...]

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Mon, November 21 2011 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Offshoring: coming soon to a job near you

Read more: As companies feel the squeeze on profits, it’s jobs that will get squeezed out. Leonie Lamont and Stuart Washington report. Last week Suncorp’s about-to-retire chairman John Story and chief executive Patrick Snowball walked unhampered through a group of protesters outside the company’s annual meeting in Brisbane.

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Fri, November 4 2011 » Business Services, Industry Leader Profiles, Management Trends » No Comments

AdPort What?

A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere.  AdPort Publishing™, a division of PerfectReputations® has launched a large flotilla of new national and international business directories focused on Advertising and Marketing, Resort Hotels, and of all things, Storm Chasers! Their [...]

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Sat, July 10 2010 » Business Services, Business Transformation Trends, Management Trends, On-line Marketing Tools » No Comments

FOR BPO SECTOR IN CEBU: Manpower woes continue

Despite the availability of affordable or even free call center training centers in Cebu manpower remains a huge problem hounding the Business Process Outsourching industry today. Cebu Investments and Promotions Center (CIPC) managing director Joel Mari S. Yu said BPO companies, especially call centers that are planning to expand, are often faced with manpower shortage [...]

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Wed, July 7 2010 » Employment Trends » No Comments

Outsourcing recovery is fragile, says EquaTerra

Businesses are stepping up their spending on outsourcing as they begin to replace outdated infrastructure, a major survey of UK IT service providers reveals. But the growth in demand for outsourcing is still precarious, and could be held back if the economy falters, EquaTerra’s UK pulse survey reveals.

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Tue, May 18 2010 » Outsourcing Business Trends » No Comments

Hiring freeze, outsourcing will save city $2.2B: board

The Toronto Board of Trade says the city can fix its finances with a host of new measures, including hiring freezes, outsourcing and asset sales, to save $2.2-billion over five years. Board president and CEO Carol Wilding says the city’s “structural deficit” has been exacerbated by city overspending. It can be fixed without significant cuts [...]

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Tue, May 11 2010 » Employment Trends » No Comments

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