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A Window Into The World Of BPO Business Process Outsourcing

Philippines drops to rank 9 in BPO listing

The country dropped two rungs on the list of countries most attractive for offshore-business activities, management consulting firm A.T. Kearney bared. However, its Global Services Location Index (GSLI) for 2011 avoided citing specific reasons for the drop, saying only that, in general, the “fallout from the financial crisis shook up the rankings, as once-expensive countries [...]

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Wed, February 9 2011 » Industry Leader Profiles » No Comments

Phl BPO industry seen growing by 30% in 2011

The Philippine business process outsourcing (BPO) is projected to grow 30 percent this year, or 15 percent higher than global rate, according to an executive of a leading BPO firm. SPi Global president and chief executive officer Malik Parekh in a forum held in Makati City on Wednesday said the country’s BPO sector is now [...]

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Tue, January 25 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

Plan BPO growth by city, industry exec urges stakeholders

A leader in the business process outsourcing (BPO) industry said a “city-centric” focus planning is more ideal for the industry rather than planning it by country. Jonathan Defensor de Luzuriaga, executive vice president of CIBI Information Inc. and former executive director for industry affairs of the Business Processing Association of the Philippines, said that in [...]

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Mon, January 24 2011 » Industry Leader Profiles » No Comments

Philippines BPOs to hire 84,000 in 2011

BPOs in the Philippines are set to hire 84,000 people in 2011, reports Philippine Daily Inquirer. Industry leaders said they would need to hire 84,000 people as the sector was growing rapidly, department of labor spokesperson Nicon Fameronag said on Tuesday. BPO workers will be offered a six-month course free of charge by the Technical [...]

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Mon, January 10 2011 » Industry Leader Profiles » No Comments

BPO expands with 600-seat center on 3rd year in Cebu

WHAT started out as a company with just “two desks, two PCs and a broken electric fan”, a business process outsourcing company has expanded into a 600-seater facility. Support Save inaugurated its new office at the Robinson’s Cybergate Friday afternoon, a far cry from its humble beginnings. Aina Dumlao, senior vice president and co-founder of [...]

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Mon, December 13 2010 » Business Services, Industry Leader Profiles » No Comments

It’s official: Philippines bests India as No. 1 in BPO

Manila (Philippine Daily Inquirer/ANN) – After challenging India for the top position for several years, the Philippines is now the world leader in business support functions like shares services and business process outsourcing, according to the latest reports and trends analyses. In fact, the country overtook India in these categories last year, according to IBM’s [...]

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Tue, December 7 2010 » Employment Trends, Industry Leader Profiles » No Comments

Talent: RP’s contribution to outsourcing growth

A sustained pool of competitive workers will be the country’s contribution to the growth of the business process outsourcing (BPO) industry, President Benigno Aquino III said in a speech during the inauguration yesterday of three IBM Corp. facilities at the UP-Ayala Technohub in Quezon City. Mr. Aquino outlined state efforts to support the industry, which [...]

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Mon, December 6 2010 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

Phl overtakes India as world’s BPO leader

MANILA, Philippines – The Philippines has overtaken India as the world’s number one country for shared services and business process outsourcing (BPO), according to IBM’s Global Locations Trend. This is the first time the Philippines is in the top spot for these activities. IBM growth markets general manager Bruno Di LeoHe said the Philippines is [...]

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Thu, December 2 2010 » Industry Leader Profiles » No Comments

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