WASHINGTON: President Barack Obama has presented an economic blueprint aiming to take his country away from outsourcing, bad debt and phony financial profits. “No, we will not go back to an economy weakened by outsourcing, bad debt and phony financial profits,” Obama said in his State of the Union address to the Congress. The US [...]
Wed, January 25 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
With the epoch-making advancements in the field of technology and Internet, there has been a numerous transformation in almost every possible realm. Today, the mode of communication has become faster and cheaper and much more advanced at the global scale and this undoubtedly, is the handiwork of technology. Even day, the globe is blessed with [...]
Fri, October 14 2011 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
As IT and BPO converge to shape the future of outsourcing, businesses must make the best use of technology tools to run their multichannel service organisations. The surge in technology enablement has significantly improved business processes, when outsourced. It helps solve business problems and enables efficient outsourcing. It also delivers real benefits to customers, including: [...]
Fri, September 16 2011 » Business Services, Business Transformation Trends, Outsourcing Business Trends » No Comments
Everest Group Q1 Report: The global outsourcing and offshoring market continued to witness steady growth during the first quarter this year, led by a three-year high for Business Process Outsourcing (BPO) transactions as well as continued investment in new captives while no divestments occurred for the second consecutive quarter, according to Everest Group, an advisory [...]
Tue, May 17 2011 » Business Services, Outsourcing Business Trends » No Comments
India’s BPO industry, which is the backbone of this Millennium City, is facing serious crisis due to lack of skilled manpower, with a majority of mid and senior-level workers switching jobs frequently, a study has found. The Business Process Outsourcing (BPO) sector has witnessed a high attrition ra te of 65% in the last two [...]
Fri, April 15 2011 » Employment Trends, Outsourcing Business Trends » No Comments
Information security professionals should treat cloud computing as they would any other external supplier, according to an analyst at the Information Security Forum. “Cloud is just outsourcing. You can rely on knowledge of how you do outsourcing to an extent – there is enough there to help you, as long as you remember the seven [...]
Tue, February 22 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments
National Association of Software & Services Companies (NASSCOM) recently released the key findings of the Indian IT-BPO sector performance for FY 2010-11. Amidst speculation and an uncertain global economic environment, the Indian IT-BPO industry once again exhibited buoyancy and maturity, reflected through a strong customer demand in FY 2010-11.
Tue, February 15 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
NEW DELHI: Buoyed by steady recovery in demand for technology services, the Indian IT-BPO sector is estimated to have grown 19% in 2010-11 to $76 billion in revenues, software industry lobby Nasscom said on Wednesday. “Pent-up demand for IT-BPO services and return of discretionary spending in the market were the key drivers for the industry [...]
Thu, February 10 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments
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