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A Window Into The World Of BPO Business Process Outsourcing

BPO jobs fair draws Ilonggos

ILOILO CITY, Philippines (PIA) — The two-day “Call Center Job Fair-BPO Jobs Now,” targeting those who want to have a career in the business process outsourcing (BPO) industry opened May 19 at the Amigo Plaza Mall here in Iloilo City. Twenty-one year old Leovymae Cua of Sta. Barbara, Iloilo, was among those who went early [...]

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Fri, May 20 2011 » Employment Trends, Outsourcing Business Trends » No Comments

2 meetings address branding, strategic direction for IT-BPO

MANILA, Philippines — The Business Processing Association of the Philippines (BPA/P) recently announced two meetings that will address core strategic issues for the industry. The first meeting is the second in a series of quarterly briefings, or CEO Forums, conducted by BPA/P and Outsource2Philippines (O2P). Each briefing addresses a specific issue of immediate importance to [...]

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Wed, May 18 2011 » Business Services, Outsourcing Business Trends » No Comments

Investment group markets Cebu’s BPO strength to Latin America

CEBU CITY, Philippines – In a move to better position Cebu as an investment destination for the international market, particularly as a hub for the global outsourcing and off-shoring industry, a top official of the Cebu Investments and Promotions Center (CIPC) is in Montevideo, Uruguay to help lure investors to capitalize on this opportunity. CIPC [...]

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Thu, April 14 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

India shouldn’t be complacent if it wants to maintain ITeS edge

International Business Machines Corp. (IBM), the world’s biggest computer services provider, recently changed the name of its outsourcing business in India to IBM Global Process Services from IBM Daksh. Pari Sadasivan, who was made India delivery leader of the business process outsourcing (BPO) arm three months ago, spoke to Mint about cloud computing and other [...]

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Wed, April 6 2011 » Industry Leader Profiles » No Comments

Cebu said ripe for high-end outsourcing

Outsourcing advisory firm Tholons has unveiled a road map that will guide Cebu as it moves up the value chain and transitions to the higher-value knowledge process outsourcing (KPO) services, while it optimizes its strength in voice-based business process outsourcing (BPO) services. Manuel Jacinto Ravago, Tholons vice-president and head of research, said the study showed [...]

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Tue, March 29 2011 » Outsourcing Business Trends » No Comments

How Will BRIC Impact Your Outsourcing Strategy?

“If you thought BRIC growth was hot, you haven’t seen anything yet.” – Goldman Sachs In the “New Normal”, as you think about the impact of Brazil, Russia, India, and China (BRIC) on your business and outsourcing strategies you need to factor in five significant issues:

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Thu, February 3 2011 » Business Transformation Trends, Industry Leader Profiles » No Comments

Plan BPO growth by city, industry exec urges stakeholders

A leader in the business process outsourcing (BPO) industry said a “city-centric” focus planning is more ideal for the industry rather than planning it by country. Jonathan Defensor de Luzuriaga, executive vice president of CIBI Information Inc. and former executive director for industry affairs of the Business Processing Association of the Philippines, said that in [...]

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Mon, January 24 2011 » Industry Leader Profiles » No Comments

‘Indian outsourcing industry on the cusp of change’

India’s outsourcing industry is on the cusp of a significant change, shifting to knowledge-intensive and value-added services that call for a new way of functioning, says Darren Oberst India still leads the global IT outsourcing market and its advantages over other regions are still distinct. The Indian domestic market has undergone a transformation over the [...]

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Thu, January 20 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments

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