LPO industry is on growth today and expected to reach $4 billion by 2015. Many law firms and in-house legal departments of the companies hire the services of LPO providers on a temporary or ongoing basis. Many law firms in UK, USA, and Canada receive a calls, mails from LPO providers from India, Philippines, and [...]
Tags: Industry Situations, Legal Outsourcing, Outsourcing Insights
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Fri, September 10 2010 » Legal Outsourcing » No Comments
Britons working in the IT sector could be set to notice a pick-up in demand for their services, it has been suggested.
A recently-published report by business and technology market research firm Gartner has revealed that 53 per cent of European businesses are planning to increasingly outsource some of their functions this year.
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Tags: Industry Situations, IT Outsourcing, Outsourcing Insights
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Wed, September 8 2010 » Outsourcing Business Trends » No Comments
Taking the first concrete step towards curtailing the rising incidents of crime against business process outsourcing (BPO) and IT staffers, the Regional Transport Office has made uniform compulsory for cab drivers who are offering services to the employees of IT-BPO companies in the city.
RTO stated that Government of Maharashtra has defined the pattern for uniform [...]
Tags: back office outsourcing, Industry Situations, Outsourcing Insights
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Tue, September 7 2010 » Uncategorized » No Comments
The business process outsourcing (BPO) sector is seeing growth in the domestic market, driven by the massive drop in call tariffs as telecoms firms engage in price wars.
“Since the price wars began last week, we have already signed two domestic clients — a bank and an insurance company — purely because the telecommunications charges now [...]
Tags: Industry Situations, innovative trends, Outsourcing Insights
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Mon, September 6 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
Increasing acceptance of outsourcing appears to have benefited the Philippine BPO industry as client companies focus on cost-saving and productivity-enhancing measures. Clients are also outsourcing more complex processes, increasing the value of services offered by the industry, according to the results of a recent industry forum and a related survey.
BPO executives attending an industry briefing [...]
Tags: Industry Situations, Outsourcing Insights, Outsourcing Trends
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Fri, September 3 2010 » Outsourcing Business Trends » No Comments
A vibrant economy, 1.1 billion people, a burgeoning middle class, 8 percent sustainable growth, robust legal and regulatory framework, and an entrepreneurial community continuingly looking to innovate make India an extremely promising investment destination. Our investment thesis is to seek, create, nurture, and develop investment opportunities across a wide spectrum of businesses that form the [...]
Tags: India, Outsourcing Insights, Outsourcing Leader
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Thu, September 2 2010 » Industry Leader Profiles » No Comments
The TriZetto Group, Inc. today announced that it has acquired all of the voting stock of privately held Tela Sourcing, Inc., a Baltimore-based business process outsourcing (BPO) services company that offers combined U.S. and India-based outsourcing capabilities to the healthcare industry. TriZetto (News – Alert) is expanding its BPO capabilities to help its 350 payer [...]
Tags: acquisitions, Industry Situations, innovative trends, Outsourcing Insights
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Tue, August 31 2010 » Industry Leader Profiles » No Comments
Despite, the hue and cry over off-shoring of call centre and programming jobs, the backlash against outsourcing is far too exaggerated.
Global Insight, a survey company hired by Information Technology Association of America concluded that the entire process of off-shoring / outsourcing created more jobs than those lost.
A worldwide economy is bound to lead to globalisation [...]
Tags: Industry Situations, Outsourcing Insights
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Mon, August 30 2010 » Outsourcing Business Trends » No Comments