Offshore Outsourcing Increasing After Recession, Says Report A report released by the Everest Research Institute has revealed that the outsourcing market is picking up as the global economy crawls out of recession. Anand Ramesh [CQ}, research director at Everest told that the offshore outsourcing business that was in the pipeline, but was out on hold [...]
Wed, July 21 2010 » Outsourcing Business Trends » No Comments
Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night, beating rivals Philippines, Colombia and Sri Lanka to the accolade.
Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Industry Development Agency (ITIDA) received the award on behalf of Egypt during a glittering [...]
Thu, July 8 2010 » Employment Trends, Industry Leader Profiles » No Comments
Despite the availability of affordable or even free call center training centers in Cebu manpower remains a huge problem hounding the Business Process Outsourching industry today.
Cebu Investments and Promotions Center (CIPC) managing director Joel Mari S. Yu said BPO companies, especially call centers that are planning to expand, are often faced with manpower shortage problems [...]
Wed, July 7 2010 » Employment Trends » No Comments
PHILIPPINE-BASED merchandise and service exporters remain upbeat over the United Kingdom market even as the new government there has announced plans to cut state spending and protect British jobs.
Opportunities to supply the UK with Philippine-made products remain, an industry group leader claimed, especially with the upcoming London Olympics. The new employment policy direction, meanwhile, is [...]
Wed, May 19 2010 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
The high cost of the on-shore manpower and the economic scenario of the world have led to the offshore back office support solutions. The high on-shore manpower costs have routed its way to offshore the call center back office support services.
From the small scale industries to giant players, most industries are gradually turning to outsource [...]
Thu, May 13 2010 » Outsourcing Business Trends » No Comments
Our experts predict several areas of the industry will experience significant growth over the next five years. Reverse outsourcing, verticalization, emerging markets, business analytics, healthcare, transportation, and ERP are some of the areas that will enjoy increased attention.
Industry trends
Andrew Pery, Chief Marketing Officer, Kofax, says reverse outsourcing will pick up steam. This trend has two [...]
Fri, May 7 2010 » Outsourcing Business Trends » No Comments
The Ghana government has awarded a $150 million contract to Huawei Technologies, a Chinese-based ICT and telecommunication infrastructure company, to provide modern infrastructure to ensure internet broadband availability countrywide within the next 24 month.
Mr. Haruna Iddrisu, Minister of Communications, announced at the opening of a two-day international conference on Business Processes Outsourcing (BPO) that the [...]
Fri, April 30 2010 » Industry Leader Profiles » No Comments
To say that Filipinos have a better appreciation and understanding of American language and culture than people from India, China and other providers of outsourcing services is a gross understatement.
For starters, the Philippines was colonized by Americans for 48 years during which Filipinos were taught how to speak english in schools patterned after their American [...]
Thu, April 29 2010 » Industry Leader Profiles » No Comments
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