The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process outsourcing (LPO).
With prime cities such as Bangalore, Mumbai, New Delhi, Hyderabad and Pune touching the saturation point, vis-’-vis BPO, the LPO industry is now shifting its focus [...]
Thu, May 20 2010 » Business Transformation Trends, Employment Trends, Legal Outsourcing » No Comments
Tony: So you are defining the market space as anything that’s a knowledge-based process?
Alok: Yes, whatever is a knowledge process where you need domain expertise. Legal, consulting, and accounting and CFO-type solutions all require a lot of domain expertise. Investment banking data analytics is another area. And doing data analytics for health care is different [...]
Wed, May 19 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
You have heard about BPO (business process outsourcing) & KPO (knowledge process outsourcing), but it’s time now to add a new word to your vocabulary: PPO.
Coined by Alok Aggarwal, chairman of Evalueserve Inc, PPO means person-to-person outsourcing. The US-based Aggarwal, who is the co-founder of the global research and analytics services firm, says offshoring is [...]
Wed, May 12 2010 » Business Transformation Trends » No Comments
The role of knowledge process outsourcing in the BPO industry has become a major one. This outsourcing is also known by the short form KPO. The whole work of this knowledge process outsourcing industry is based on information technology. The main variation of this outsourcing with the other ones is the fact that when all [...]
Tue, May 4 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
Unlike BPO, KPO or Knowledge process outsourcing involves processes that demand advanced research and analytical, technical and decision-making skills. The KPO work mainly includes Research and development work for the sectors like pharmaceuticals, Insurance, patent research, IP research as well as business or marketing analysis.
Where as, Business Process Outsourcing (BPO) is giving long term contract [...]
Mon, May 3 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
As a small business owner you may be asking yourself “What’s the difference between BPO and KPO?”. The important thing to remember in any outsourcing situation is not what you call it, but what you are getting.
BPO is a great place for small and medium sized businesses just getting started in outsourcing. Tasks that have [...]
Wed, April 21 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
Here is a link to an online test to determine if your organization falls within the knowledge competition continuum, or KPO business.
Knowledge Centric Quiz
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Wed, April 14 2010 » Uncategorized » No Comments
The advantages of implementing knowledge process outsourcing (KPO) vary according to the aspiration of the organization. If a company already drives its decisions with knowledge, KPO can help more efficiently and cost effectively retain competitive advantage. If the organization wants to move up the knowledge competition scale, KPO can help more rapidly achieve the end-state. [...]
Tue, April 13 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
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