A proposed US law that discourages the outsourcing of jobs to overseas markets like the Philippines has got local businessmen worried. And they have reason to bother. This statement from the US president will undoubtedly have an impact on the business process outsourcing (BPO) and knowledge process outsourcing (KPO) industries, as well as the information [...]
Fri, January 20 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
HOUSTON: India will continue to be at the forefront of the development of knowledge process outsourcing (KPO) industry for the foreseeable future, says a report. However, in the recent years, a number of other viable KPO sourcing hubs have emerged in the Asia-Pacific region, says a report from independent technology analyst firm Ovum.
Mon, November 7 2011 » Business Transformation Trends, Employment Trends, Outsourcing Business Trends » No Comments
Infosys Limited has been announced as a winner of the prestigious Asian Most Admired Knowledge Enterprises (MAKE) 2011 by Teleos, in association with The KNOW Network. This is the ninth time that Infosys has bagged the Asian MAKE Award which recognizes Asia’s leading organizations for their ability to leverage enterprise knowledge to deliver superior performance [...]
Mon, October 17 2011 » Industry Leader Profiles » No Comments
NEW DELHI: Knowledge Process Outsourcing (KPO) offers good business opportunities for Indian entities , and will help them in providing high value services, according to Gartner. Estimated to be worth billions of dollars, KPO market provides varied services in areas such as marketing, legal processes, clinical trials and banking. “KPO service offerings is a good [...]
Fri, February 25 2011 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process outsourcing (LPO). With prime cities such as Bangalore, Mumbai, New Delhi, Hyderabad and Pune touching the saturation point, vis-’-vis BPO, the LPO industry is now shifting its [...]
Thu, May 20 2010 » Business Transformation Trends, Employment Trends, Legal Outsourcing » No Comments
Tony: So you are defining the market space as anything that’s a knowledge-based process? Alok: Yes, whatever is a knowledge process where you need domain expertise. Legal, consulting, and accounting and CFO-type solutions all require a lot of domain expertise. Investment banking data analytics is another area. And doing data analytics for health care is [...]
Wed, May 19 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
You have heard about BPO (business process outsourcing) & KPO (knowledge process outsourcing), but it’s time now to add a new word to your vocabulary: PPO. Coined by Alok Aggarwal, chairman of Evalueserve Inc, PPO means person-to-person outsourcing. The US-based Aggarwal, who is the co-founder of the global research and analytics services firm, says offshoring [...]
Wed, May 12 2010 » Business Transformation Trends » No Comments
The role of knowledge process outsourcing in the BPO industry has become a major one. This outsourcing is also known by the short form KPO. The whole work of this knowledge process outsourcing industry is based on information technology. The main variation of this outsourcing with the other ones is the fact that when all [...]
Tue, May 4 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
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