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A Window Into The World Of BPO Business Process Outsourcing

2 meetings address branding, strategic direction for IT-BPO

MANILA, Philippines — The Business Processing Association of the Philippines (BPA/P) recently announced two meetings that will address core strategic issues for the industry. The first meeting is the second in a series of quarterly briefings, or CEO Forums, conducted by BPA/P and Outsource2Philippines (O2P). Each briefing addresses a specific issue of immediate importance to [...]

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Wed, May 18 2011 » Business Services, Outsourcing Business Trends » No Comments

Outsourced IT ‘requires plenty of understanding’

Companies which choose to use outsourced IT services need to put plenty of time into understanding the processes involved. This is the view of David Ellis, of OMC Partners, who said it is a “major strategic decision” which needs investment in the “knowledge transfer”.

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Mon, May 16 2011 » Outsourcing Business Trends » No Comments

Data centers turn to outsourcing to meet capacity needs

More large companies are turning to collocation providers to relieve capacity constraints in their data centers, as a way to avoid the high cost of building their own new brick-and-mortar facilities, two studies suggest. The Uptime Institute, in its first annual data center survey, reported Tuesday that more than a third of the large companies [...]

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Thu, May 12 2011 » Uncategorized » No Comments

IT dominates UK outsourcing industry

IT outsourcing makes up the largest part of the UK’s outsourcing industry, according to a new report. The Oxford Economics research, commissioned by the Business Services Association, found that based on 2009 data, IT and data-related outsourcing has an annual turnover of £41.7 billion, or 20 percent of the industry’s £207 billion total turnover. The [...]

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Wed, May 11 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

IT Outsourcing in China And Data Privacy Guidelines

China’s data privacy protection has long been considered one of the world’s weakest. But the government’s proposed data security guidelines may go too far in the opposite direction. The People’s Republic of China took a step toward addressing its lack of comprehensive data privacy laws earlier this year: It issued a series of proposed data [...]

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Mon, May 9 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Only 25 % graduates employable: Nasscom

NAGPUR: The IT-BPO industry is one of the pillars of our economy with an increasing portion of our population now getting employed in it. Currently the IT-BPO industry employs nearly 2.5 million people. Its contribution to national GDP has grown to an estimated 6.4 per cent in 2011 financial year. The higher education system in [...]

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Mon, April 11 2011 » Employment Trends » No Comments

Indian IT cos chase outsourcing contracts worth $20 billion

For sales honchos at top Indian technology firms, it’s a long summer chasing outsourcing contracts worth over $20 billion that are set to expire in next two years. These contracts, being served by multinationals at present, include Deutsche Bank’s $1.8 billion deal with Siemens, over $600 million contract from UK’s Royal & Sun Alliance, British [...]

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Fri, April 1 2011 » Industry Leader Profiles » No Comments

PH Congress Oks Data Privacy Bill

The Philippine Congress is set to enact House Bill 4115, or the Data Privacy Act of 2011, as the bill passed its third and final reading this week. The country’s booming business process outsourcing (BPO) industry is expected to benefit from the measure, which aims to protect and regulate recording of personal data in information [...]

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Mon, March 28 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments

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