Total spending on IT and business process outsourcing in Europe last year was the highest ever in a 12 month period – and 27% up on 2010. That’s among the headline figures from Information Services Group’s TPI index, which suggests a renewed appetite for IT outsourcing.
Thu, February 2 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments
More than 20 cities in China offer viable IT service delivery, according to a recent report by outsourcing consulting firm Everest Group, each with its pros and cons. And with each municipality offering a different value proposition–from language proficiency, technical skills and scalability to various government incentives, operating costs and regulatory requirements–deciding on the right [...]
Thu, December 8 2011 » Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
When it comes to information technology and business process outsourcing, China has been on a tear. Global services exports from China nearly tripled, from $1.2 billion in 2007 to $3.5 billion in 2010, with IT services accounting for 65 percent of the total, according to a report released this month by outsourcing consultancy and analyst [...]
Wed, December 7 2011 » Business Services, Employment Trends, Industry Leader Profiles, Management Trends, Outsourcing Business Trends » No Comments
The Department of Environment and Climate Change discussed its work with vendor ASG in a panel at the Cloud 2.0 conference. ASG national solutions manager, Brett Tyson and Department of Environment and Climate Change, director of service delivery Kal Thompson gave a talk on the panel, covering the multi-vendor reality of hybrid cloud environments.
Tue, November 29 2011 » Business Services, Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments
Using a cloud platform to outsource IT operations is a big consideration for many businesses at present. Cost reductions and a higher degree of flexibility are the primary drivers behind companies taking the plunge with the new technology. However, there are growing number of IT departments who are concerned over its security and service levels.
Wed, November 16 2011 » Business Services, Outsourcing Business Trends » No Comments
India’s demographics and history have positioned it well to take advantage of the new global IT services market. According to the National Association of Software & Service Companies, the Indian software industry lobby, almost half the Fortune 500 companies use Indian Software services. The Americas and Europe are the largest customers for the Indian outsourcing [...]
Tue, November 1 2011 » Business Services, Industry Leader Profiles, Outsourcing Business Trends » No Comments
With the epoch-making advancements in the field of technology and Internet, there has been a numerous transformation in almost every possible realm. Today, the mode of communication has become faster and cheaper and much more advanced at the global scale and this undoubtedly, is the handiwork of technology. Even day, the globe is blessed with [...]
Fri, October 14 2011 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
As IT and BPO converge to shape the future of outsourcing, businesses must make the best use of technology tools to run their multichannel service organisations. The surge in technology enablement has significantly improved business processes, when outsourced. It helps solve business problems and enables efficient outsourcing. It also delivers real benefits to customers, including: [...]
Fri, September 16 2011 » Business Services, Business Transformation Trends, Outsourcing Business Trends » No Comments
Welcome to OutsourcingWorld.biz™
A unique blog created by participants from all sides of the wall - Clients, Providers, BPO Managers, and Process Practitioners. We hope to inform and provide periodic insights into: the right and wrong ways of outsourcing; into best practices; designing successful sustainable processes; and how to avoid the client/process destroyers.
Please leave us your comments on our articles, and share your own insights - your articles or white papers are welcome. Submission to: chatter@OutsourcingWorld.biz
OutsourcingWorld™ is a publication of OutsourcingAge, and is a BusinessNotUsual™ website designed by WebFossil®, and published by McGuinnessPublishing™. Thank you for your visit, and we encourage you to visit our other related websites.
We Are A Proud Member Of
The Outsourcing Institute
Join Today!
