Global insurance giant Sun Life of Canada plans to expand its business process outsourcing operations and possibly set up a call center in the Philippines, taking advantage of the country’s English-speaking human resources. Sun Life has close to 200 seats in the country handling the information technology requirements of the firm’s operations in the United [...]
Tags: BPO, Business Development, Call Center, Company News, Growth, Hubs, Insights, Insurance, Investments, Operations, Philippines
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The outsourcing industry received its biggest bonanza yet with the US healthcare bill being passed by the House of Representatives. The opportunity that it throws up for outsourcers is huge and far bigger than the Y2K, which included only changing code, said experts. When the bill becomes law, it will bring around 32 million more [...]
Tags: E-Services, Global Expertise, Insurance, Medical Transcription, Offshore Outrourcing
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