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A Window Into The World Of BPO Business Process Outsourcing

ICT holds key to financial services outsourcing

Finance and accounting outsourcing is a relatively new in East Africa. A number of outsourcing service providers are beginning to develop a track record of delivering a transactional finance processes. Kenya is quickly becoming a lower cost destination. Additionally, Kenyan and other regional companies are increasingly setting sights on the East African market to grow [...]

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Mon, March 14 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments

SMEs join global outsourcing bandwagon

PeoplePerHour.com, the online outsourcing marketplace for businesses, has seen a huge rise in the number of Indian small and medium enterprises (SMEs) enjoying the cost and time-saving benefits of online outsourcing. The number of India based users of PeoplePerHour.com has doubled since launching earlier this year and already has more than 13,000 registered Indian freelancers [...]

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Wed, March 9 2011 » Business Transformation Trends » No Comments

Research and Markets: Trends in Back Office Outsourcing by Banks in U.S

Research and Markets (http://www.researchandmarkets.com/research/25a4d1/trends_in_back_off) has announced the addition of the “Trends in Back Office Outsourcing by Banks in U.S” report to their offering. Key Take-aways: * Define and measure the back office outsourcing market in the U.S. * Identify the key opportunities and the factors driving the growth of the back office outsourcing market * [...]

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Mon, February 28 2011 » Business Services, Outsourcing Business Trends » No Comments

KPO offers good opportunities for Indian entities: Gartner

NEW DELHI: Knowledge Process Outsourcing (KPO) offers good business opportunities for Indian entities , and will help them in providing high value services, according to Gartner. Estimated to be worth billions of dollars, KPO market provides varied services in areas such as marketing, legal processes, clinical trials and banking. “KPO service offerings is a good [...]

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Fri, February 25 2011 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Outsource possible for NHS Blood and Transplant service

The UK government is examining the skills of private sector suppliers in a review that could lead to outsourcing parts of NHS Blood and Transplant service. The Department of Health’s (DH) commercial directorate has been in discussion with suppliers about running elements of the NHS Blood and Transplant (NHSBT), according to the Health Service Journal. [...]

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Fri, February 18 2011 » Business Transformation Trends » No Comments

What India’s BPO Inc needs to do to reach $225bn

Building higher aspirations based on detailed analysis of global opportunities is important for companies and countries alike. The higher aspirations lead to creative thinking, development of new models and creating new markets rather than only serving existing ones. It is however important that the aspirational goals are backed by concerted actions, regular reviews and course [...]

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Mon, February 14 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

Trend for hiring by IT, BPO cos positive: Cognizant

Trend looks positive for recruitment in the IT and business process outsourcing industry, a top official of Cognizant said here today. “The trend looks positive,” IT Major Cognizant’s Vice-Chairman Lakshmi Narayanan told reporters here. “Many educational institutes have said that they are getting more campus placements this year”, Narayanan who is also the Chairman of [...]

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Tue, February 8 2011 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Agile Outsourcing: End User Metrics in Software Development

What happens when users are dissatisfied with the results of outsourcing efforts? Whether it is outsourced software development or other IT functions, dissatisfied users implement “shadow efforts” to recreate the functionality they need out of the outsourced software development projects, sometimes with simple solutions like spreadsheets. An article in the May 2005 issue of the [...]

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Wed, February 2 2011 » Outsourcing Business Trends » No Comments

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