OutsourcingWorld.biz

A Window Into The World Of BPO Business Process Outsourcing

Outsourcing street sweeping a win for taxpayers

Rockford aldermen are scheduled to vote Monday on a proposal to outsource street sweeping to Elgin Sweeping Services of Chicago. If they want to serve the taxpayers who elected them, they’ll vote for it. It saves money and does not lay off workers represented by the American Federation of State, County and Municipal Employees. Needless [...]

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Mon, January 9 2012 » Business Transformation Trends, Outsourcing Business Trends » No Comments

MarketsandMarkets: Global Healthcare BPO Market worth $330 Billion by 2016

The global healthcare BPO market is growing at a healthy CAGR of 21.4%. Pharmaceutical outsourcing accounts for the largest share of 64.3%, but will grow at a CAGR of 14.6% from 2011 to 2016 since the market is saturated. Healthcare provider outsourcing has the highest growth rate of 31.9% from 2011 to 2016 and accounts [...]

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Fri, January 6 2012 » Business Transformation Trends, Industry Leader Profiles, Management Trends, Outsourcing Business Trends » No Comments

Cloud a hazard for Australian business

MORE Australian organisations are minimising the risks of cloud computing by limiting their operations in the cloud and only using local providers, a legal expert says. According to DLA Piper intellectual property and technology partner Alec Christie, there are no wholly new legal risks that arise in respect of cloud computing that have not already [...]

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Mon, December 12 2011 » Business Services, Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments

‘India’s young techies move from outsourcing to entrepreneurship’

NEW DELHI: The world hit 7 billion people last week, and I think I met half of them on the road from New Delhi to Agra here in India. They were on foot, on bicycle, on motor scooters. They were in pickups, dented cars and crammed into motorized rickshaws. They were dodging monkeys and camels [...]

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Mon, November 7 2011 » Business Services, Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

Techniques for Ensuring Innovation from BPO Providers

Holding regular reviews and engaging partners must be a regular activity for ensuring innovative growth. Governance is pivotal to your success. The most common response I receive when discussing innovation, or lack thereof, from BPO providers usually includes the question, “What techniques or methods can I employ to ensure I get the innovation I want [...]

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Wed, March 24 2010 » Business Transformation Trends, Onshore Outsourcing » No Comments

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