With the epoch-making advancements in the field of technology and Internet, there has been a numerous transformation in almost every possible realm. Today, the mode of communication has become faster and cheaper and much more advanced at the global scale and this undoubtedly, is the handiwork of technology. Even day, the globe is blessed with [...]
Fri, October 14 2011 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
As IT and BPO converge to shape the future of outsourcing, businesses must make the best use of technology tools to run their multichannel service organisations. The surge in technology enablement has significantly improved business processes, when outsourced. It helps solve business problems and enables efficient outsourcing. It also delivers real benefits to customers, including: [...]
Fri, September 16 2011 » Business Services, Business Transformation Trends, Outsourcing Business Trends » No Comments
Patrick Casserly, the recently appointed ambassador/special envoy with responsibility for information, communication and technology (ICT) in the Ministry of Industry, Investment and Commerce, will lead a team from JAMPRO to the Gartner Outsourcing & Vendor Management Summit scheduled for Florida this week, as the government ramps up its efforts to secure investments in the country’s [...]
Thu, September 15 2011 » Business Services, Industry Leader Profiles, Outsourcing Business Trends » No Comments
U.S. insurers are becoming increasingly reliant on business process outsourcing providers, a new study from Boston-based Celent finds. Celent anticipates a combined annual growth rate of 10% in the North American core insurance BPO market, with insurer expenditures growing from an estimated $2.3 billion in 2011 to $3.7 billion by 2016.
Mon, May 23 2011 » Outsourcing Business Trends » No Comments
ILOILO CITY, Philippines (PIA) — The two-day “Call Center Job Fair-BPO Jobs Now,” targeting those who want to have a career in the business process outsourcing (BPO) industry opened May 19 at the Amigo Plaza Mall here in Iloilo City. Twenty-one year old Leovymae Cua of Sta. Barbara, Iloilo, was among those who went early [...]
Fri, May 20 2011 » Employment Trends, Outsourcing Business Trends » No Comments
MANILA, Philippines — Now more than ever, opportunities in the real estate office market are more attractive even in the key cities outside Metro Manila like Iloilo, Lipa, Bacolod and Davao. With revenues of close to $9 billion in 2010, or 26 percent more than 2009, Business Process Outsourcing (BPO) firms have been driving the [...]
Thu, May 19 2011 » Industry Leader Profiles » No Comments
Everest Group Q1 Report: The global outsourcing and offshoring market continued to witness steady growth during the first quarter this year, led by a three-year high for Business Process Outsourcing (BPO) transactions as well as continued investment in new captives while no divestments occurred for the second consecutive quarter, according to Everest Group, an advisory [...]
Tue, May 17 2011 » Business Services, Outsourcing Business Trends » No Comments
Companies which choose to use outsourced IT services need to put plenty of time into understanding the processes involved. This is the view of David Ellis, of OMC Partners, who said it is a “major strategic decision” which needs investment in the “knowledge transfer”.
Mon, May 16 2011 » Outsourcing Business Trends » No Comments
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