A vibrant economy, 1.1 billion people, a burgeoning middle class, 8 percent sustainable growth, robust legal and regulatory framework, and an entrepreneurial community continuingly looking to innovate make India an extremely promising investment destination. Our investment thesis is to seek, create, nurture, and develop investment opportunities across a wide spectrum of businesses that form the [...]
Tags: India, Outsourcing Insights, Outsourcing Leader
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Thu, September 2 2010 » Industry Leader Profiles » No Comments
CHENNAI: With a view to generating employment opportunities in rural areas, the Tamil Nadu government has unveiled Rural Business Process Outsourcing (BPO) Policy 2010′ providing capital and training subsidies to BPO units setting shop in village panchayats.
According to a government order, the information technology department will play the role of a facilitator in receiving queiries [...]
Tags: India, Industry Situations, Local Government, Outsourcing Innovation
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Mon, August 16 2010 » Employment Trends » No Comments
MANILA — Global back office outsourcing is creating “reasonably good” jobs in poorer countries, but staff are stressed and some work conditions have to be improved, a United Nations study said Wednesday.
The UN’s International Labour Organisation (ILO) said its study of business process outsourcing (BPO) to India, the Philippines, Brazil and Argentina was the first [...]
Tags: back office outsourcing, India, Industry Situations, Philippines Outsourcing
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Fri, July 23 2010 » Employment Trends, Industry Leader Profiles » No Comments
EW DELHI: China has replaced India as the primary destination of outsourcing and shared services for Asia-Pacific companies, according to the accounting firm KPMG.
The China Daily quoted the KPMG survey, which covered 280 senior company executives across Asia, as saying that China’s outsourcing and shared services are rapidly expanding and winning market share over [...]
Tags: China, India, Industry Situations, Outsourcing Leader, Outsourcing Trends
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Thu, July 22 2010 » Industry Leader Profiles » No Comments
A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere. AdPort Publishing™, a division of PerfectReputations® has launched a large flotilla of new national and international business directories focused on Advertising and Marketing, Resort Hotels, and of all things, Storm Chasers!
Their [...]
Tags: adport, business directories, China, client communications, E-Services, Global Expertise, India, on-line directory, Performance, Price Wars, projections
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Sat, July 10 2010 » Business Services, Business Transformation Trends, Management Trends, On-line Marketing Tools » No Comments
BANGALORE: Indian BPO firms are tuning in to a global delivery model — doing the right thing from the right geography — as value creation for customers take primacy over cost arbitrage, political pressures mount against offshoring and new offshoring destinations gain traction.
With newer rivals like Philippines snaring 70% of new contact centre businesses and [...]
Tags: India, Industry Situations, innovative trends, Outsourcing Insights, Outsourcing Leader
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Wed, June 23 2010 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
Sitting in the White Hart Pub Restaurant in Grafton Regis I overheard a conversation about Barclays receiving a pension payment for a customer, and paying it out one week later – the person complaining was suggesting that Barclays was creaming so much interest in a week to make a profit on something they never owned.
Eating [...]
Tags: Call Centers, client communications, India, Industry Situations, Outsourcing Insights
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Wed, May 19 2010 » Management Trends, Outsourcing Business Trends » No Comments
Outsourcing to India has become a flashpoint in the Democratic Party’s primary for a US Senate seat in Bill Clinton’s home state of Arkansas.
There have a series of attacks on Arkansas Lt Governor Bill Halter who has posed a serious challenge to sitting Senator, Democrat Blanche Lincoln.
The attacks have focused on how Halter sent “US [...]
Tags: BPO Buyers, Call Centers, Document Outsourcing, E-commerce Outsourcing, E-Services, Global Expertise, India, Industry Situations
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Mon, May 17 2010 » Uncategorized » No Comments