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A Window Into The World Of BPO Business Process Outsourcing

Revenue from domestic BPO services to touch $1.6 bn in 2014

India’s domestic business process management services segment is expected to achieve a revenue of USD 1.6 billion by 2014 from USD 521 million in 2009, according to research firm Gartner. Gartner has forecast that revenue from BPO services within the domestic market will grow by 31.1 per cent from USD 521 million in 2009 to [...]

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Wed, September 1 2010 » Industry Leader Profiles » No Comments

PLDT cranks up BPO arm for primetime

After its formal introduction as the consolidated BPO division of PLDT, SPi Global has set an ambitious goal of generating at least $500 million in revenues in the next three to four years from last year’s income of $185 million.
SPi Global, which arose out of the combination of SPi Technologies and ePLDT Ventus, said it [...]

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Fri, August 27 2010 » Industry Leader Profiles » No Comments

Outsourcing Accounting & Tax Preparation

One of the best practices today in accounting and tax preparation services is outsourcing. It not only saves time and energy for individuals and business houses but also ensures accuracy in the books and resulting in compliance with all rules and regulations. Outsourcing accounting services eliminates the need to have full time accounting personnel. The [...]

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Thu, August 26 2010 » Business Services, Business Transformation Trends » No Comments

The Future Of Outsourcing

Globalization has been brutal to midwestern manufacturers like the Paper Converting Machine Co. For decades, PCMC’s Green Bay (Wis.) factory, its oiled wooden factory floors worn smooth by work boots, thrived by making ever-more-complex equipment to weave, fold, and print packaging for everything from potato chips to baby wipes.
But PCMC has fallen on hard times. [...]

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Wed, August 25 2010 » Outsourcing Business Trends » No Comments

Dumaguete cited in outsourcing

Negros Oriental Department of Trade and Industry Provincial Director Javier Fortunato received Dumaguete City’s award as the 10th in outsourcing places recently at the Cebu Business Park Hotel after the city was chosen by the Commission on Information and Communications Technology, Business Process Association of the Philippines and the Department of Trade and Industry as [...]

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Thu, July 15 2010 » Industry Leader Profiles » No Comments

Egypt Named Offshoring Destination of the Year at the Inaugural European Outsourcing Association Awards

Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night, beating rivals Philippines, Colombia and Sri Lanka to the accolade.
Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Industry Development Agency (ITIDA) received the award on behalf of Egypt during a glittering [...]

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Thu, July 8 2010 » Employment Trends, Industry Leader Profiles » No Comments

Biggest BPO locators eye Davao

Two of the biggest Business Process Outsourcing (BPO) locators are now looking at Davao as the potential area of their business, said Davao City ICT President Bert Barriga in yesterday?s Club 888 at the Marco Polo Hotel.
The BPO locators will then hire 20,000 full-time employees if the deal gets sealed. Barriga opted not to name [...]

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Tue, July 6 2010 » Industry Leader Profiles, Outsourcing Business Trends » No Comments

Lack of talent will plague BPOs soon

The BPO scenario in India has changed from helping and supporting the clients to understanding the core business of clients and transforming their business. Though there is a huge potential in the segment, creating BPO-ready people is the need of the hour.
Speaking at the Nasscom BPO Strategy Summit, D Swaminathan, CEO of Infosys BPO said [...]

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Fri, June 25 2010 » Employment Trends, Outsourcing Business Trends » No Comments