OutsourcingWorld.biz

A Window Into The World Of BPO Business Process Outsourcing

Outsourcing: the new way to balance government budgets in Canada

Mayor Rob Ford outsourced Toronto’s budgetary woes to a consulting firm last spring. He didn’t pay KPMG much — $350,000 for a two-month review of the city’s core services — and he didn’t get much. The hired cost-cutters produced an “inventory of opportunities” almost all of which municipal bureaucrats had recommended and council had rejected [...]

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Wed, February 22 2012 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

In Defense of Responsible Offshoring and Outsourcing

In an era of high unemployment, and especially in this political season of economic nationalism, both parties outdo themselves with promises to “rebuild America.” Yet, the imperatives of offshore facilities and employees are — and will remain — central to American companies’ international competitiveness. A company’s foreign sales can approach or exceed 50 percent; its [...]

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Wed, February 22 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

More outsourcing ‘leads to a less competitive system’

NON-UNIVERSITIES have not been shut out of demand-driven higher education, but the system would be more competitive if they were allowed to participate in their own right, says an analyst. Andrew Norton, higher education program director with the Grattan Institute, said universities were increasingly outsourcing to TAFEs and private providers, with Swinburne University’s online education [...]

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Tue, February 21 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Redeeming outsourcing as a strategy for SEO

Before I first started working on the SEO for the OZHut group of stores, I had contacted a few SEO companies out there at the time to see how much they wanted to charge and what sort of methodology they employed. Most of the answers we got at the time involved a “packaged” deal around [...]

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Tue, February 21 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Outsourcing gets creative

Drew Smith found himself in the same position as many independent musicians trying to make a living in the struggling music business. He had no record label to underwrite his career, no publicity machine to get his music into listeners’ hands and not nearly enough money to make a music video. So he followed the [...]

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Mon, February 20 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

At factory in Milwaukee, Obama hails ‘insourcing’

President Barack Obama came here Wednesday to promote his new “insourcing” economic plan, which he says could help prod U.S. manufacturers to bring jobs home from China and elsewhere overseas. But the biggest question buzzing about his visit was what he and Gov. Scott Walker of Wisconsin would say to each other when they toured [...]

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Mon, February 20 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Buying time

ECONOMIC growth this year, as in the past many years, will again be driven by consumption, which, in turn, will be fueled by remittances from overseas Filipino workers (OFWs) estimated at $21.1 billion, up from $20.1 billion in 2011. The other growth driver is the business- process outsourcing (BPO) industry, which was projected to generate [...]

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Wed, February 15 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

Tech growth outpaces skills development

The rapid pace at which new technologies are entering the market, and the ever-changing landscape of IT, do not correspond with the requisite skills within the local IT industry. So says Zaheer Kader, GM of Foster-Melliar, part of the Morvest Professional Services Group, who points out that the growth and rate of change in IT [...]

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Wed, February 15 2012 » Business Transformation Trends, Outsourcing Business Trends » No Comments

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