Take any sector and there is always good news and bad news. The bad news for the BPO industry is that, in 2010, it didn’t do too well. But the nice thing about this sector is that people are looking forward to a rosy future. Some of the optimism perhaps stems from the fact that [...]
Tags: back office outsourcing, Etiquette, Industry Situations, innovative trends
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When you build business relationships across international borders, the importance of etiquette cannot be understated. Understanding the cultural facets and etiquette associated with another country is a key factor that will ultimately shape the success of any professional relationship. Many American companies are partnering with businesses in the Philippines for outsourcing. The following truths about [...]
Tags: Etiquette, Insource vs. Outsource, North American Outsourcing, Philippines Outsourcing
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