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A Window Into The World Of BPO Business Process Outsourcing

Outsourcing: the new way to balance government budgets in Canada

Mayor Rob Ford outsourced Toronto’s budgetary woes to a consulting firm last spring. He didn’t pay KPMG much — $350,000 for a two-month review of the city’s core services — and he didn’t get much. The hired cost-cutters produced an “inventory of opportunities” almost all of which municipal bureaucrats had recommended and council had rejected [...]

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Wed, February 22 2012 » Business Services, Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Consumers abet outsourcing and low employment standards

Economic uncertainty in North America has resulted in a flurry of finger-pointing, but too few of us are willing to look in the mirror and say, “I see the problem, it’s me.” Walmart rushed off to Asia to undercut their competitors and consumers rushed to Walmart to buy low-cost products.

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Wed, February 22 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments

Bank outsourcing a boon to brokers: Naylor

MFAA chief executive Phil Naylor has predicted 2012 will see a boost for the mortgage broker job market. Naylor has echoed comments from AFG’s Mark Hewitt, saying that mooted bank job cuts could prove a boon to mortgage broker numbers.

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Tue, February 21 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

More outsourcing ‘leads to a less competitive system’

NON-UNIVERSITIES have not been shut out of demand-driven higher education, but the system would be more competitive if they were allowed to participate in their own right, says an analyst. Andrew Norton, higher education program director with the Grattan Institute, said universities were increasingly outsourcing to TAFEs and private providers, with Swinburne University’s online education [...]

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Tue, February 21 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Outsourcing gets creative

Drew Smith found himself in the same position as many independent musicians trying to make a living in the struggling music business. He had no record label to underwrite his career, no publicity machine to get his music into listeners’ hands and not nearly enough money to make a music video. So he followed the [...]

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Mon, February 20 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

At factory in Milwaukee, Obama hails ‘insourcing’

President Barack Obama came here Wednesday to promote his new “insourcing” economic plan, which he says could help prod U.S. manufacturers to bring jobs home from China and elsewhere overseas. But the biggest question buzzing about his visit was what he and Gov. Scott Walker of Wisconsin would say to each other when they toured [...]

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Mon, February 20 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Outsourcing to blame for NHLS crisis – COSATU Gauteng

Federation says laboratory service expensive, concerned only with maximising profits The state of Chris Hani Hospital and health in general in the province COSATU in Gauteng has been observing with great concern the state of health in the province and in particular at the tertiary hospitals. We have also noted several interventions by the Minister [...]

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Tue, February 14 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Augusta Commission to consider outsourcing all human resources services

Augusta commissioners will further consider the prospect of outsourcing all human resources services to Automatic Data Processing during a committee meeting today. The commission’s Administrative Services Committee, chaired by Commissioner Bill Lockett, will take up the matter again after no action was taken on it at a Jan. 30 meeting when Deputy Administrator Bill Shanahan [...]

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Mon, February 13 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

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