Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night, beating rivals Philippines, Colombia and Sri Lanka to the accolade.
Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Industry Development Agency (ITIDA) received the award on behalf of Egypt during a glittering [...]
Tags: BPO Buyers, Global Expertise, ideal BPO, Industry Situations, Offshore Outrourcing, Outsourcing Leader, Outsourcing Trends
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Thu, July 8 2010 » Employment Trends, Industry Leader Profiles » No Comments
Two of the biggest Business Process Outsourcing (BPO) locators are now looking at Davao as the potential area of their business, said Davao City ICT President Bert Barriga in yesterday?s Club 888 at the Marco Polo Hotel.
The BPO locators will then hire 20,000 full-time employees if the deal gets sealed. Barriga opted not to name [...]
Tags: BPO Buyers, Call Centers, ideal BPO, Industry Situations, Philippines Outsourcing
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Tue, July 6 2010 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
HYDERABAD: The BPO unit proposed at the Charlapally central prison not only got the chief minister’s nod on Wednesday, but Radiant Info Systems, the company setting up the unit, is now pitching for the Unique Identification Number project as the debut assignment for prisoners manning the BPO unit.
Officials indicated that compiling the census data is [...]
Tags: back office outsourcing, BPO Buyers, Global Expertise, Industry Situations, innovative trends
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Wed, June 30 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
The BPO scenario in India has changed from helping and supporting the clients to understanding the core business of clients and transforming their business. Though there is a huge potential in the segment, creating BPO-ready people is the need of the hour.
Speaking at the Nasscom BPO Strategy Summit, D Swaminathan, CEO of Infosys BPO said [...]
Tags: BPO Buyers, Call Centers, ideal BPO, Industry Situations, Outsourcing Insights
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Fri, June 25 2010 » Employment Trends, Outsourcing Business Trends » No Comments
Legal process outsourcing (LPO) company Pangea3 has set up a marketing office in London to attack the European market, reported the UK’s Law Society Gazette.
Brian Allan, vice-president of legal services in Europe, will head the office on London’s South Bank. He said the decision was taken because the LPO market in Europe has become increasingly [...]
Tags: BPO Buyers, Legal Outsourcing, Outsourcing Innovation, Outsourcing Insights, Outsourcing Leader
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Wed, May 19 2010 » Legal Outsourcing, Outsourcing Business Trends » No Comments
Outsourcing to India has become a flashpoint in the Democratic Party’s primary for a US Senate seat in Bill Clinton’s home state of Arkansas.
There have a series of attacks on Arkansas Lt Governor Bill Halter who has posed a serious challenge to sitting Senator, Democrat Blanche Lincoln.
The attacks have focused on how Halter sent “US [...]
Tags: BPO Buyers, Call Centers, Document Outsourcing, E-commerce Outsourcing, E-Services, Global Expertise, India, Industry Situations
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Mon, May 17 2010 » Uncategorized » No Comments
It is technology that has been pointed out to be the main trigger for the BPO industry. Technological advances have driven the on-going trends in the industry. It is also said that the technological advancement are moving towards the green agenda to make 2010 the green year.
Today, green computing has developed as a buzzword. According [...]
Tags: BPO Buyers, ideal BPO, Industry Situations, IT, Outsourcing Insights
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Fri, May 14 2010 » Outsourcing Business Trends » No Comments
Over the years, BPO industry has viewed the United Kingdom and the United States as the two great key revenue sources. For over a decade or since the genesis of the business process outsourcing industry, both UK and the US remained the main source of revenue for the global outsourcing service providers. But now global [...]
Tags: BPO Buyers, Industry Situations, Outsourcing Insights, Outsourcing Trends
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Fri, May 14 2010 » Outsourcing Business Trends » No Comments