WASHINGTON: With political parties in the United States gradually entering election mode, a top Obama Administration official has acknowledged that “outsourcing” could be one of the campaign issues, but unlike the past, the positive aspect is that trade with India is balanced. “Outsourcing is always a hot button issue around elections, particularly when unemployment is [...]
Mon, May 2 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
Last week I was a guest at the 14th Annual Shared Services and Outsourcing conference and exhibition in Melbourne. Over 470 industry professionals gathered for one of the year’s largest outsourcing exhibitions and conferences; speakers included Donal Graham of Deloittes and Martin Fahy of The Hackett Group. Everybody that was anybody in shared services in [...]
Fri, April 29 2011 » Business Services, Outsourcing Business Trends » No Comments
India has long been the world’s largest financial services outsourcing market, but how much larger can Indian outsourcing grow? According to the Everest Group, a global consulting and research firm, India’s global business process outsourcing (BPO) in the financial services has the potential to grow into a $250 billion market.
Thu, April 28 2011 » Business Services, Industry Leader Profiles » No Comments
The attrition rate in India’s business process outsourcing sector jumped to 55 percent from a year earlier, dealing a potentially fatal blow to the flagship industry, a study said on Thursday. The study released by the Associated Chambers of Commerce and Industry of India (Assocham) blamed the high turnover rate on bad working hours and [...]
Mon, April 25 2011 » Employment Trends, Outsourcing Business Trends » No Comments
MANILA, Philippines—Indian investors have committed to infuse at least $42 million in investments into the country to put up three energy projects and a pharmaceutical packaging facility in the coming months. Trade Secretary Gregory Domingo said this investment commitment was a result of the country’s recent participation in the Association of Southeast Asian Nations-India Business [...]
Wed, April 13 2011 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
NAGPUR: The IT-BPO industry is one of the pillars of our economy with an increasing portion of our population now getting employed in it. Currently the IT-BPO industry employs nearly 2.5 million people. Its contribution to national GDP has grown to an estimated 6.4 per cent in 2011 financial year. The higher education system in [...]
Mon, April 11 2011 » Employment Trends » No Comments
A rule proposed by the Financial Industry Regulatory Authority, or Finra, would clarify compliance obligations of brokerages and other regulated firms that outsource certain functions to third parties. Finra is requesting comment from its members on the proposal, which aims to more formally regulate the outsourcing and offshoring of certain brokerage functions. Firms are increasingly [...]
Mon, April 4 2011 » Business Transformation Trends » No Comments
The MacDonnell Shire Council has rejected criticism from the federal and Northern Territory governments for employing staff in India to do some of the council’s administration work. Minister for Indigenous Affairs Jenny Macklin asked the Northern Territory Government to hold an urgent inquiry when she heard the MacDonnell Shire Council was outsourcing office work to [...]
Thu, March 31 2011 » Business Services, Outsourcing Business Trends » No Comments
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