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About OutsourcingWorld by: Sr. Editor
December 16, 2009, 21:52
Welcome to OutsourcingWorld.biz A blog and news masher dedicated to the world of Business Process Outsourcing. A unique blog created by participants from…
Upcoming Events by: Editor
February 20, 2010, 01:46
OUTSOURCING CONFERENCE March 22 - 25, 2010 - Miami, FL - United States 14th Annual N.A. Shared Services & Outsourcing Week -Omni Orlando Resort at…
OutsourcingWorld Table of Contents by: Sr. Editor
March 7, 2010, 00:16
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OutsourcingWorld Posts

Uncategorized (24)
- Uniform Compulsion For The Cab Drivers Of Bpo & IT Sector by: OutsourcingWorld Staff Writer
  September 7, 2010, 01:01
  Taking the first concrete step towards curtailing the rising incidents of crime against business process outsourcing (BPO) and IT staffers, the Regional…
- Surrogate mothers: Outsourcing pregnancy in India by: OutsourcingWorld Staff Writer
  August 4, 2010, 01:01
  THE MINISTRY of Women and Child Development is examining the issue of ‘surrogate motherhood’ in India for bringing up a comprehensive legislation. But…
- Arkansas Senate race: Battle over outsourcing by: OutsourcingWorld Staff Writer
  May 17, 2010, 01:46
  Outsourcing to India has become a flashpoint in the Democratic Party’s primary for a US Senate seat in Bill Clinton’s home state of Arkansas. There have…
- Air Force Readies 0 Million Outsourcing Deal by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:02
  The Air Force is ramping up a search for a new contractor for its Global Combat Support System (GCSS-AF) contract, an IT infrastructure and services outsourcing…
- The Underbelly of Outsourcing: Spammers Take Advantage of Developing Countries by: OutsourcingWorld Staff Writer
  April 27, 2010, 09:44
  Outsourcing continues to turn up in (un?)expected places. Just a few days ago, the New York Times reported in this story that spammers are outsourcing. Yep,…
- European travel crisis creates call traffic for BPOs by: OutsourcingWorld Staff Writer
  April 22, 2010, 03:28
  Business process outsourcing companies serving the aviation industry have seen a spike in call volumes – in some cases three times the normal levels – from…
- Glossary of Industry Terminology by: OutsourcingWorld Staff Writer
  April 21, 2010, 01:02
  Source Below is a list of terminologies or jargon used in the BPO/Telemarketing world. Sl. No. Terminology Explanation 1 Abandoned…
- A Brief History of Outsourcing by: OutsourcingWorld Staff Writer
  April 20, 2010, 01:01
  Since the Industrial Revolution, companies have grappled with how they can exploit their competitive advantage to increase their markets and their profits. The…
- Firms ignorant of outsourcing risks by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:03
  Outsourcing during the recession has exposed businesses to increased risk of contractual litigation as the economic recovery begins. According to a study of…
- How to improve empathy in the call centre by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:31
  What can call center managers do to improve agent empathy skills? “The capacity to know emotionally what another is experiencing from within the frame of…
- Online Test for KPO Industries by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:03
  Here is a link to an online test to determine if your organization falls within the knowledge competition continuum, or KPO business. Knowledge Centric Quiz
- Dear Congress, do we really need an anti-offshore legislation? by: OutsourcingWorld Staff Writer
  April 12, 2010, 01:02
  The implications that an anti offshore legislation will bring are enormous for the outsourcing industry and influence not only the United States, but also…
- Business Process Outsourcing - Essential Elements to Look For in Service Providers' Proposals by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  Distance, time zones, culture and language no longer limit where companies of any size have customers, suppliers or service providers in this age of seamless…
- Outsourcing Ruling Against EDS Gives Customers Power by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  In what could be an important decision for the IT outsourcing industry and its customers, a London court recently ruled that EDS ( now part of Hewlett-Packard)…
- Bpo Philippines – Gaining The Advantage by: OutsourcingWorld Staff Writer
  March 30, 2010, 01:01
  The outsourcing industry always had a great advantage in the business world. The initiative of doing one’s work in order to maintain stability and…
- Beyond Call Center Metrics by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:41
  In order to sustain client relationships, call centers need to think beyond call center metrics. They must strive to understand their clients’ exact needs.…
- Data protection law to boost outsourcing firms by: OutsourcingWorld Staff Writer
  March 26, 2010, 02:19
  Lack of a data protection law to assure players in the financial sector of the safety of their corporate information is one of the major factors that have made…
- Philippine BPO industry endangered by 2010 election results? by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:19
  While we mentioned the good news regarding the expansion of the BPO industry other areas such as IT and finance in earlier posts, there is another factor to be…
- Outsourcing hint amid passport office crisis by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:15
  Passport services could be shifted to another department or even outsourced to private operators as the applications backlog smashed the 50,000 barrier, top…
- Medical transcription to touch .43 bn; advantage India by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:13
  Global market for medical transcription services is projected to exceed .43 billion by 2015, says a new report by Global Industry Analysts. India is…
- Telco price wars hit BPO margins by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:06
  The plethora of new pricing schemes from telecom companies, like 'one paisa per second' billing, has squeezed the margins of their business process outsourcing…
- Maintain edge, Philippines told by: OutsourcingWorld Staff Writer
  March 16, 2010, 02:01
  The Philippines has been urged to build on English language skills to keep its competitive edge in the global outsourcing industry. The country’s Socio…
- U.S. wants Indian firms to create jobs in America by: OutsourcingWorld Staff Writer
  February 25, 2010, 01:01
  U.S. Ambassador to India Timothy J. Roemer also sought to downplay concerns that President Barack Obama was targeting American companies having operations in…
- Northern Trust wins billion outsourcing mandate from IFP by: OutsourcingWorld Staff Writer
  February 18, 2010, 21:21
  Northern Trust (NASDAQ:NTRS) has been selected to provide investment operations outsourcing services for over US billion in assets for London based investment…
Outsourcing Business Trends (214)
- Is IT outsourcing set to pick up? by: OutsourcingWorld Staff Writer
  September 8, 2010, 01:01
  Britons working in the IT sector could be set to notice a pick-up in demand for their services, it has been suggested. A recently-published report by…
- Mobile price wars spell boon for outsourcing firms by: OutsourcingWorld Staff Writer
  September 6, 2010, 01:01
  The business process outsourcing (BPO) sector is seeing growth in the domestic market, driven by the massive drop in call tariffs as telecoms firms engage in…
- Outsourcing gains acceptance, boosting BPO optimism by: OutsourcingWorld Staff Writer
  September 3, 2010, 01:01
  Increasing acceptance of outsourcing appears to have benefited the Philippine BPO industry as client companies focus on cost-saving and productivity-enhancing…
- Outsourcing creates new jobs by: OutsourcingWorld Staff Writer
  August 30, 2010, 09:59
  Despite, the hue and cry over off-shoring of call centre and programming jobs, the backlash against outsourcing is far too exaggerated. Global Insight, a…
- The Future Of Outsourcing by: OutsourcingWorld Staff Writer
  August 25, 2010, 23:15
  Globalization has been brutal to midwestern manufacturers like the Paper Converting Machine Co. For decades, PCMC's Green Bay (Wis.) factory, its oiled wooden…
- BPAP: RP to establish as major BPO player in non-voice services by: OutsourcingWorld Staff Writer
  August 24, 2010, 09:47
  MANILA, Philippines -- BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing…
- IT outsourcing news: Security spending set to rise by: OutsourcingWorld Staff Writer
  August 17, 2010, 01:01
  The global IT security software market is set to be worth more than .5 billion (£10.5 billion) in 2010, it has been reported. According to research…
- Philippine medical transcription rewrites self amid global changes by: OutsourcingWorld Staff Writer
  August 13, 2010, 01:01
  AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country. With a…
- Basic skills, not enterprise Java, in Sri Lanka by: OutsourcingWorld Staff Writer
  August 12, 2010, 01:01
  The U.S. Agency for International Development (USAID), which is helping to fund development of Sri Lanka's offshore outsourcing industry, says it made a…
- Survey: BPOs survival under threat by: OutsourcingWorld Staff Writer
  August 11, 2010, 01:51
  Poor working conditions in Business Process Outsourcing firms threatens the survival and profitability of the sector globally, a new survey shows. This new…
- Small Business Outsourcing and Cultural Differences by: OutsourcingWorld Staff Writer
  August 3, 2010, 01:01
  At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top…
- The outsourcing of everything: The case of residential lettings market by: OutsourcingWorld Staff Writer
  August 2, 2010, 01:01
  The residential lettings market is an interesting phenomenon. If your landlord happens to be a corporation whose interest is primarily owning the property as…
- IT Outsourcing From a Network Systems Standpoint by: OutsourcingWorld Staff Writer
  July 30, 2010, 01:01
  When you are outsourcing IT work, you must be cautious about overbilling from overseas organizations. While they may be doing a stand-up job for you, the…
- Advantages of Outsourcing from the Philippines by: OutsourcingWorld Staff Writer
  July 29, 2010, 01:01
  Most businesses lean towards outsourcing from the Philippines as a means of improving their business, considering the quality of work that needs to be done, as…
- Young Japanese are outsourcing themselves by: OutsourcingWorld Staff Writer
  July 28, 2010, 01:01
  In October 2008, at the height of the financial crisis when job markets were freezing up globally, Akane Natori easily found a position she liked. “Things…
- IT Outsourcing Activity Remains Sluggish in 2010 by: OutsourcingWorld Staff Writer
  July 27, 2010, 01:01
  The outlook for the IT outsourcing market is not unlike the outlook for the economy as a whole: It's "unusually uncertain," to use U.S. Federal Reserve…
- Legal Process Outsourcing Gaining in Challenging Times by: OutsourcingWorld Staff Writer
  July 26, 2010, 01:01
  The recession brought on budget and cost cuts across all departments in companies across the globe. But some sectors like the legal process outsourcing (LPO)…
- Offshore Outsourcing On The Rise After Recession : Report by: OutsourcingWorld Staff Writer
  July 21, 2010, 01:01
  Offshore Outsourcing Increasing After Recession, Says Report A report released by the Everest Research Institute has revealed that the outsourcing market is…
- ILO book sheds light on working conditions in the remote work industry by: OutsourcingWorld Staff Writer
  July 19, 2010, 01:01
  A new book by the International Labour Organization (ILO) says that “remote work” – the offshoring and outsourcing of business services from developed to…
- The age of journalistic outsourcing by: OutsourcingWorld Staff Writer
  July 16, 2010, 01:01
  In a seventh-floor conference room festooned with framed articles and journalism awards, Managing Editor Gordon Witkin leads the morning discussion of stories…
- Legal Process Outsourcing of First Level Document Review by: OutsourcingWorld Staff Writer
  July 14, 2010, 01:01
  Over the last several years, the proliferation in electronically stored information (ESI), such as email, instant messages, electronic documents and data on…
- US bill restricting outsourced call center won't affect RP by: OutsourcingWorld Staff Writer
  July 13, 2010, 01:01
  A United States Senate bill seeking to discourage the transfer of American contact center jobs to foreign locations is not expected to adversely affect the…
- BPO companies support MBA facility at the SRP by: OutsourcingWorld Staff Writer
  July 12, 2010, 01:01
  Following the turn over of the Cebu City government of a five-hectare area at the South Road Properties to the University of the Philippines Cebu where the…
- Biggest BPO locators eye Davao by: OutsourcingWorld Staff Writer
  July 6, 2010, 01:01
  Two of the biggest Business Process Outsourcing (BPO) locators are now looking at Davao as the potential area of their business, said Davao City ICT President…
- Outsourcing Claims Processing Saves Companies Time and Money to Meet New Health Care Reform Requirements by: OutsourcingWorld Staff Writer
  July 2, 2010, 01:01
  DALLAS, TX, Jun 29, 2010 (MARKETWIRE via COMTEX) -- As a result of the health care reform law that was recently passed, organizations that process health care…
- Outsourcing Cyber Expertise by: OutsourcingWorld Staff Writer
  July 1, 2010, 01:01
  A California lawmaker is questioning whether the Homeland Security Department and other agencies should have more cybersecurity responsibilities, particularly…
- CM's nod for prison BPO unit by: OutsourcingWorld Staff Writer
  June 30, 2010, 22:57
  HYDERABAD: The BPO unit proposed at the Charlapally central prison not only got the chief minister’s nod on Wednesday, but Radiant Info Systems, the company…
- IT's changing lives by: OutsourcingWorld Staff Writer
  June 29, 2010, 01:01
  Sunil Sharma, 58, had put his life's savings into booking his dream home. But his son Yogesh is spoilt for choice. At the age of 26, this techie has not only…
- Charging ahead by: OutsourcingWorld Staff Writer
  June 28, 2010, 01:01
  In a sector driven by disruptive technological changes, even a year can shake up the market. A decade is long enough to bring about tectonic shifts, script…
- Lack of talent will plague BPOs soon by: OutsourcingWorld Staff Writer
  June 25, 2010, 01:01
  The BPO scenario in India has changed from helping and supporting the clients to understanding the core business of clients and transforming their business.…
- Indian BPO firms forced to set up new global delivery centres by: OutsourcingWorld Staff Writer
  June 23, 2010, 01:57
  BANGALORE: Indian BPO firms are tuning in to a global delivery model — doing the right thing from the right geography — as value creation for customers…
- Ness Technologies Wins Million Outsourcing Contract with Israel's Clalit Health Services by: OutsourcingWorld Staff Writer
  June 21, 2010, 08:40
  TEL AVIV, Israel, June 21, 2010 /PRNewswire-FirstCall/ -- Ness Technologies, Inc. (NASDAQ: NSTC and TASE: NSTC), a global provider of information technology…
- Mitie benefits from more outsourcing by: OutsourcingWorld Staff Writer
  June 18, 2010, 01:01
  The support services group, which provides gallery attendants for Tate Britain and cleaning staff for the Tower of London, saw pre-tax profits jump 12pc to…
- Malaysia's outsourcing industry to grow between 15-20 per cent by: OutsourcingWorld Staff Writer
  June 17, 2010, 05:35
  Malaysia's outsourcing industry is expected to grow between 15 and 20 per cent this year, as more companies outsource their services to remain competitive. H…
- Margate mulls outsourcing bus line by: OutsourcingWorld Staff Writer
  May 20, 2010, 05:40
  With its bus service getting too costly to maintain, the city is considering hiring somebody else to run its buses for less. The city commission will…
- Knowledge Process Outsourcing: Labor Arbitrage or Value-Added Knowledge? by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:04
  Tony: So you are defining the market space as anything that’s a knowledge-based process? Alok: Yes, whatever is a knowledge process where you need domain…
- Local firms unfazed by new UK policies by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:03
  PHILIPPINE-BASED merchandise and service exporters remain upbeat over the United Kingdom market even as the new government there has announced plans to cut…
- Barclays Pays The Cost Of Outsourcing To India by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:02
  Sitting in the White Hart Pub Restaurant in Grafton Regis I overheard a conversation about Barclays receiving a pension payment for a customer, and paying it…
- LPO Pangea3 sets up London office by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:01
  Legal process outsourcing (LPO) company Pangea3 has set up a marketing office in London to attack the European market, reported the UK's Law Society Gazette. …
- Is Outsourcing Good For America? Oh, Hell Yeah! by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:05
  Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C'mon most of us outsource repairing our vehicles…
- Outsourcing Information Technology - What is It? by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:04
  Information technology (popularly referred to as IT) is an important aspect of doing business now. With a whole lot of consumers taking their business to the…
- Outsourcing recovery is fragile, says EquaTerra by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:03
  Businesses are stepping up their spending on outsourcing as they begin to replace outdated infrastructure, a major survey of UK IT service providers reveals. …
- White Rock rules out outsourcing fire service by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:02
  City struggling to keep fiscal head above water, but safety trumps savings The City of White Rock has a very small tax base, so it's constantly looking for…
- OnlineJobs.ph Opens Outsourcing Services to the Public – Hiring Educated, Full-time Filipino Employees for as Little as 0 Per Month by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:01
  OnlineJobs.ph continues to revolutionize the way business is done overseas. And they have opened their services to the public. With proprietary contracting in…
- Outsourced Marketing Provides More Expertise, Claims Midlands Consulting Centre by: OutsourcingWorld Staff Writer
  May 17, 2010, 01:01
  Outsourcing is traditionally linked to a businesses accounting or IT department but with the changing consumer mindset and economy, outsourced marketing is…
- IT outsourcing set for continued European growth by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:04
  IT outsourcing is set to grow in popularity during 2010, according to a report by the International Data Corporation (IDC). The technology market specialist…
- Technology Drives Changes in BPO by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:02
  It is technology that has been pointed out to be the main trigger for the BPO industry. Technological advances have driven the on-going trends in the industry.…
- BPO Marking Newer Geographies by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:01
  Over the years, BPO industry has viewed the United Kingdom and the United States as the two great key revenue sources. For over a decade or since the genesis…
- Off-shoring Back Office Services- Your Business Support by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:05
  The high cost of the on-shore manpower and the economic scenario of the world have led to the offshore back office support solutions. The high on-shore…
- Stategic workforce planning: The appliance of science by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:03
  Workforce planning has been around for years, but is making a comeback as a scientific discipline. But could interest be growing just when businesses are at…
- Should Companies Outsource Carbon Reduction? by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:02
  Ms. Avril David is a consultant for Philosophy IB, a boutique management consulting firm that specializes in leadership coaching, organizational strategy and…
- HR service launches to aid the HR outsourcing community by: OutsourcingWorld Staff Writer
  May 12, 2010, 01:05
  The team at The Human Resources Consultants Group know from experience the challenges of human resources outsourcing professionals with many suffering through…
- IT Outsourcing: Why You Need to Reengineer Your SLAs by: OutsourcingWorld Staff Writer
  May 12, 2010, 01:02
  How's this for an IT outsourcing metric: 90 percent of the service level agreements (SLAs) in your contract are completely meaningless to your business. Admi…
- Global IT outsourcing deals ‘on the rise’ by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:04
  There has been a significant increase in global IT outsourcing in the first quarter of 2010, a new report has suggested. Research carried out by Everest…
- Northern Trust Sees Growing Trend Toward Investment Program Outsourcing by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:03
  Complex investment challenges and a rising compliance burden are accelerating the trend toward investment program outsourcing by pension plans and non-profit…
- Successful Outsourcing Requires Constant Innovation and Fresh Strategies by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:02
  MarketResearch.com has announced the addition of IDC's new report "Worldwide Outsourcing Services 2010 Top 10 Predictions: Moving from a World of 'Lift and…
- Evolving the digital mailroom by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:01
  Automated mail processing technologies and services are bringing new efficiencies and savings to the enterprise. Organisations still receive reams of paper…
- Successful Outsourcing Requires Constant Innovation and Fresh Strategies by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:01
  OCKVILLE, MD--(Marketwire - May 3, 2010) - MarketResearch.com has announced the addition of IDC's new report "Worldwide Outsourcing Services 2010 Top 10…
- Areas Where Outsourcing Will Grow in the Next Five Years by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:05
  Our experts predict several areas of the industry will experience significant growth over the next five years. Reverse outsourcing, verticalization, emerging…
- Sri Lanka lures European small business in IT outsourcing by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:04
  Sri Lankan information technology companies are trying to attract business process outsourcing (BPO) work from European small businesses, an industry group…
- BS/2 Is Expanding the Spectrum of Outsourcing by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:03
  The last economical recession forced the businesses to seek measures to optimise activity, non-traditional ways to cut expenditure, and more efficient…
- UK no longer biggest outsourcing market outside US by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:02
  For the first time, France, Germany and Sweden all spent more on outsourcing than the UK in the first quarter of this year as contract renegotiations surged,…
- Recruitment Process Outsourcing in the Post-Recession Economy by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:05
  A growing number of companies are exploring RPO as a vehicle to take advantage of recruiting techniques and technologies, while keeping costs down. It sounds…
- Profs now outsourcing marking to India by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:04
  A veteran university professor frustrated with the tedium and time of grading papers has created a company that outsources the job to India. With a dozen…
- Leveraging on outsourcing will cushion meltdown –IT experts by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:01
  No doubt, the global meltdown in the last couple of years has destabilised every viable business sector in Nigeria. The Information and Communication Technology…
- Aon Consulting Hires Business Development Leader for Recruitment Process Outsourcing Practice by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:02
  MINNEAPOLIS — Aon Consulting, the global benefits and human capital consulting business of Aon Corporation, today announced Susan Kiffin has joined the firm…
- Knowledge Process Outsourcing by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:04
  The role of knowledge process outsourcing in the BPO industry has become a major one. This outsourcing is also known by the short form KPO. The whole work of…
- Human Resources Outsourcing by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:03
  Outsourcing is basically refers to the transfer of the management and at the same time carrying out of an entire business dealings to an another business…
- Payroll Outsourcing by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:02
  BPO industry has touched the acme of success in the recent time. Accounting and payroll outsourcing is one of the main branch of this industry. To understand…
- 5 Tips for Working Nightshift and Leading a Normal Life by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:01
  If you work in a business process outsourcing (BPO) industry, chances are that you have to adapt to the business hours of another country. This may leave you…
- Outsourcing Law & Legal Definition by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:05
  Outsourcing refers to the practice of buying services externally rather than producing them internally. There are a lot of issues that have to be addressed…
- KPO (Knowledge Process Outsourcing): Is it a Subset of BPO (Business Process outsourcing)? by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:04
  Unlike BPO, KPO or Knowledge process outsourcing involves processes that demand advanced research and analytical, technical and decision-making skills. The KPO…
- Continental markets drive Q1 outsourcing activity in Europe by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:03
  TPI, the information-based services company, released data showing Sweden, France and Germany were the strongest outsourcing markets outside of the United…
- Continental markets drive first-quarter European outsourcing deals by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:01
  Sweden, France and Germany were the strongest outsourcing markets outside of the US during the first quarter of 2010, surpassing the UK for the first time,…
- BPO firms see workforce expanding by up to 50% by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:05
  BUSINESS PROCESS OUTSOURCING firms may expand their workforce by up to 50 percent this year due largely to “a return to optimism and better prospects for…
- BPO - ITES - Business Process Outsourcing - IT enabled services by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:04
  IT enabled Services is an revolutionary IT offshoot which can look after your all outsourcing needs whether its a Customer Relationship Management (CRM), Back…
- Article | Outsource Article Writing – Amazing Outsourcing Tips Part 1 by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:03
  Contrary to popular beliefs, outsourcing is not exactly a walk in the park. It needs careful planning and precise execution to make sure that you’ll get…
- Offsite Records Storage Management by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:01
  One of the first things to do when deciding on which company to choose when it comes to outsourcing the management of you sensitive data and documents is to…
- Hunt For The Right Call Center Agent by: OutsourcingWorld Staff Writer
  April 29, 2010, 05:23
  Call centers are in full gear to provide superior services and customer satisfaction. In order to achieve these goals, they have shifted their focus on their…
- IT-BPO industry gets code for corporate governance by: OutsourcingWorld Staff Writer
  April 28, 2010, 03:12
  Industry body Nasscom on Tuesday unveiled a new set of voluntary recommendations meant for strengthening corporate governance practices in the Indian IT-BPO…
- Huge untapped opportunity in Indian RIM space by: OutsourcingWorld Staff Writer
  April 28, 2010, 02:56
  THIRUVANANTHAPURAM, INDIA: As Remote Infrastructure Management (RIM) gains in popularity, there is a shift in demand from basic management services to help…
- Pros and cons of hospitality outsourcing by: OutsourcingWorld Staff Writer
  April 27, 2010, 09:42
  REPORT FROM THE U.S.—The decision whether to outsource is a question nearly all hotels will have to address at some point. The practice of outsourcing has…
- Small Businesses Cut Cost and Carbon Footprint by Outsourcing Business Communications by: OutsourcingWorld Staff Writer
  April 27, 2010, 01:02
  Small- and mid-sized businesses (SMBs) decrease power consumption and reduce utility bills when switching to cloud-based communication services, according to…
- Firm Finds Niche in Managed IT Services by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:05
  As parents stream into theatres to watch the underground hit How To Train Your Dragon with their young children, few are aware that some of the systems that…
- Payroll Outsourcing: Get Out Of A Task You Hate Doing! by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:02
  Did you know that payroll outsourcing is the simple route out of a task that you hate doing? Ask any business owner about which part of running the business…
- Outsourcing Legal Services – Why Do You Need To Do It? by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:01
  Legal Process Outsourcing is fast becoming a popular realm of services in the offshore outsourcing industry. Companies and organizations across the world are…
- Benefits Of Online Legal Transcription Services by: OutsourcingWorld Staff Writer
  April 23, 2010, 01:05
  The benefits of online legal transcription services are convincing enough for legal professionals and law firms to sign up for their services. Firstly, online…
- Outsourced Legal Dictation Transcription Services by: OutsourcingWorld Staff Writer
  April 23, 2010, 01:04
  Outsourced legal dictation transcription services ensure reduced workload and increased productivity for law firms and legal professionals. Attorneys, lawyers,…
- Outsourcing Legal Transcription: Enhances Productivity by: OutsourcingWorld Staff Writer
  April 23, 2010, 01:03
  Outsourcing legal transcription enhances productivity for legal professionals and law firms. Thanks to accurate transcription of legal files offered by the…
- Non Voice Services Of Call Centers: Major Drivers Of Your Business by: OutsourcingWorld Staff Writer
  April 23, 2010, 01:02
  Call Center services could be differentiated into two major parts- voice and non-voice services. In this article, we will discuss the ins and outs of non…
- BPO sector still top revenue draw by: OutsourcingWorld Staff Writer
  April 22, 2010, 01:02
  AMID the continuing scarcity of qualified people for work in business-process outsourcing (BPO), call centers remain the top revenue earners in the BPO…
- IT officials bullish on RP - BSP survey by: OutsourcingWorld Staff Writer
  April 22, 2010, 01:01
  MANILA, Philippines - Officials of different business process outsourcing (BPO) companies operating in the country believe more multinational companies are…
- Top 10 Business Process Outsourcing (BPO) Company Essentials by: OutsourcingWorld Staff Writer
  April 21, 2010, 03:13
  Using and managing outsourced offshore staff can be challenging without the use of business process outsourcing companies (BPO companies).Business process…
- Preventing Attrition In BPO Firms by: OutsourcingWorld Staff Writer
  April 21, 2010, 03:10
  BPO firms have a very high attrition rate. This reflects poorly on the expenditure sheet of the company as well as on the project deadlines. Call center…
- BPO vs KPO what’s the difference? by: OutsourcingWorld Staff Writer
  April 21, 2010, 01:03
  As a small business owner you may be asking yourself “What’s the difference between BPO and KPO?”. The important thing to remember in any outsourcing…
- ‘Massive growth potential for BPO' by: OutsourcingWorld Staff Writer
  April 20, 2010, 02:09
  Keshav Murugesh, Chief Executive Officer of Mumbai back-office company WNS Global Services, came on board last February after a global search of almost a year.…
- Tips For Picking the Right Contingency Based Sourcing Consultant. by: OutsourcingWorld Staff Writer
  April 20, 2010, 02:07
  So, you are in the market for some Strategic Sourcing Consulting Services, but you don't have a budget set aside? No problem, Contingency Based Strategic…
- A Brief History of Outsourcing by: OutsourcingWorld Staff Writer
  April 20, 2010, 01:01
  Since the Industrial Revolution, companies have grappled with how they can exploit their competitive advantage to increase their markets and their profits. The…
- ‘Other outsourcing destinations looking up' by: OutsourcingWorld Staff Writer
  April 19, 2010, 03:46
  Speaking to Susan Cournoyer is like celebrating your birthday. It's done every year and you are likely to get what you want: in this case, insight. Beginning…
- India's Next Outsourcing Wave - US Financial Companies ??? by: OutsourcingWorld Staff Writer
  April 19, 2010, 03:43
  To modernize after its crisis, the U.S. financial industry needs help from IT outsourcers in India more than ever, according to sources in the Indian IT…
- Transcription sector to benefit from US healthcare law by: OutsourcingWorld Staff Writer
  April 19, 2010, 03:41
  THE transcription sector in Davao City is quick to find opportunity in the recently-approved healthcare law of the United States. ICT Davao president…
- Davao is top ‘next wave’ BPO site by: OutsourcingWorld Staff Writer
  April 19, 2010, 01:02
  DAVAO HAS been named the Philippines’ top "next wave" city for business process outsourcing (BPO). The city, located in the province of Davao del Sur, was…
- RP’s language diversity attracts BPO firms by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:05
  It’s not just mastery of the English language, but language diversity among Filipinos to speak Mandarin, Korean, Japanese, French, and German has prompted…
- Egypt ups its outsourcing offering by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:04
  The Egyptian government is offering incentives to entice multinational companies to establish outsourcing facilities in the North African country. Inducement…
- The evolving role of purchasing by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:02
  I’ve recently been asked several times about the role of procurement. What do I see as our responsibilities and where does our remit start and end? The…
- The start of the year of Procurement Outsourcing by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:01
  I was told this month that Capgemini is soon to announce one of the most substantial procurement outsourcing (PO) deals in the market. My suspicion is that…
- Does a contact centre really need to be world class? by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:34
  Look at any major organization's vision and mission statements and you will almost certainly find the term ‘world class’ buried somewhere within these…
- Confidence in outsourcing grows post-recession by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:29
  More than half of outsourcing end-users are more confident in the use of outsourcing to support their business objectives than they were in 2009. According…
- Why Indian IT companies are outsourcing – to US by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:17
  Two decades after they began running US operations from Bangalore and other cities, Indian IT companies are hiring Americans to do work that was once outsourced…
- Planning and Implementing IT Outsourcing by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:15
  Step one In the initial phase, an organisation must ask: Why do we want to work with an outsourcing company? What are the risks? Do the benefits…
- Benefits of IT Outsourcing by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:09
  Organisations can gain a number of benefits by outsourcing their IT function. Cost reduction. Many IT outsourcing companies are able to provide certain IT…
- Making Change - The challenges of outsourcing in professional services firms by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:05
  When a company's intrinsic value rests on the ability to attract, satisfy and retain very smart people whose production is intellect, outsourcing presents a…
- HR Shared Services Optimisation: Attaining the full potential of HR Shared Services by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:53
  Much has been said about the role of shared services in the transformation of the Human Resources function. Yet for many companies, the benefts expected from…
- Becoming a knowledge competitor via Knowledge Process Outsourcing (KPO) by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:45
  The advantages of implementing knowledge process outsourcing (KPO) vary according to the aspiration of the organization. If a company already drives its…
- Chat nursing potentials eyed for BPO industry by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:44
  A booming industry in the United States Business Processing Sector is being eyed by local ICT players as a potential industry for the City which would benefit…
- Indian Outsourcers Emphasize Cosmetic Security Measures, Forrester Warns by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:43
  U.S. companies that send software development work to India need to make sure that their vendors take data protection seriously and aren't just "checking the…
- Advent of Legal Outsourcing and Its Effects by: OutsourcingWorld Staff Writer
  April 9, 2010, 01:01
  Recession has made outsourcing and off-shoring a common business affair. Today almost every country like US which is facing thrashes of recession is eager to…
- Legal Process Outsourcing - Basic Questions Law Firms Must Ask by: OutsourcingWorld Staff Writer
  April 8, 2010, 05:12
  It is very important that all US based law firms /in-house counsels etc who want to outsource legal processes either domestically or to offshore locations like…
- LPO (Legal Process Outsourcing) and Document Review by: OutsourcingWorld Staff Writer
  April 8, 2010, 05:10
  Legal Process Outsourcing (LPO) is an industry that has been growing rapidly in the recent year and involves outsourcing of legal works by the legal communities…
- Medical Transcription Service - Profitable For All by: OutsourcingWorld Staff Writer
  April 8, 2010, 05:06
  For getting the best medical transcription services the companies keep those professionals who are highly skilled and have professional experience in transcript…
- Finding an IT Solution Provider Has Never Been Easier Than This by: OutsourcingWorld Staff Writer
  April 8, 2010, 05:04
  If you are a small business that has tried, or is currently trying, to look for IT services, outsourced IT services, managed IT services or IT consulting…
- Outsourcing homework to India by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:39
  BANGALORE, India — Six days a week in the wee hours of the morning, Saswati Patnaik logs into her home computer. The homemaker — and tutor for a Bangalore…
- More Jobs For The U.S. - Mirror Image Of Outsourcing Proposed by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:36
  Today jobs were front and center in the news with the Non Farm Payroll report showing jobs being added for the first time in many, many months. Commentary was…
- Outsourcing would make US weaker, says Geithner by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:31
  New Delhi: US treasury secretary Timothy Geithner on Tuesday said India and the US economic relationship had far more things in common than areas of discord.…
- Malaysia's outsourcing industry to grow 20-25% in 2010 by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:55
  Revenue from the Malaysian outsourcing industry is likely to increase by 20 to 25 per cent this year from about .1 billion last year, according to the…
- Indian IT services industry will be dependent on global growth, U.S. regulation: Fitch by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:50
  The IT services sector in India has managed to weather the global economic downturn well, Fitch Ratings said in a sector outlook released this week. Because…
- India cashes in on procurement outsourcing bonanza by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  Procurement outsourcing ranks among the fastest shifting service lines to offshore providers with over 77 per cent of large-scale arrangements and 48 per cent…
- Outsourcing and multi-sourcing gain ground by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  The number of outsourcing contracts awarded globally will rise in 2010 as organisations look for new ways to optimise critical business operations such as…
- Offshore Outsourcing by: OutsourcingWorld Staff Writer
  April 2, 2010, 01:01
  While today's competitive financial market demands that banks respond to market needs quickly and efficiently, there was a time when only the largest money…
- BPO Outsourcing - Contracting of Operations by: OutsourcingWorld Staff Writer
  April 2, 2010, 01:01
  In simple language BPO outsourcing means hiring of another company to do your job efficiently, keeping cost factor low. There are many reasons attributing to…
- Outsourcing - What Is It And Is It Good? by: OutsourcingWorld Staff Writer
  April 2, 2010, 01:01
  Outsourcing. It's a big economic boom for some and a big nightmare for others. Outsourcing has been a hot topic of debate among politicians for a long time.…
- Outsourcing - Another Variation by: OutsourcingWorld Staff Writer
  April 2, 2010, 01:01
  In this article we're going to go over another form of outsourcing that is just as common a practice as sending jobs overseas. It's the hiring of contract…
- Business Process Outsourcing For Rural Welfare by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  The Indian BPO industry is applauded by the international clients for assurance of high quality and timely delivery of services. Recent reports suggest that…
- Choosing the Best IT Support Company by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  Nowadays, IT support is an important part of a business. When managing an IT support firm, it is important that the manager understand how to provide their…
- Why outsource to the Philippines? by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  You have heard us recommend that you outsource your work to the Philippines. So, why the Philippines and why Filipinos? I may not be the best person to…
- BPO market to grow 25 % in 2010: Gartner by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:02
  The business process outsourcing (BPO) market in India is estimated to grow 25 percent in 2010, according to IT research and advisory firm Gartner. The…
- IT outsourcing holds concrete benefits for SMEs by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  Company size is irrelevant when it comes to unlocking the benefits of IT outsourcing, a new report suggests. The report, entitled ‘IT Outsourcing – Size…
- Employer tips for successful online outsourcing by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  When hiring or working with an online freelancer, there are certain things that you have to keep in mind as employers. Below are suggested best practices that…
- Bpo For Globalization by: OutsourcingWorld Staff Writer
  March 30, 2010, 01:01
  Major market BPO provider India is now on a verge of enhancing their outsourcing services, as well as their neighboring Asian BPO providers China and Philippine…
- 5 Top Tips To Select Perfect Data Processing Company by: OutsourcingWorld Staff Writer
  March 30, 2010, 01:01
  Data processing is the vital business process outsourcing service in the competitive industry of data entry and data processing business. In the data processing…
- Outsourcing Your Bookkeeping by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:46
  Bookkeeping is the recording of financial transactions. Transactions include sales, purchases, income, and payments by an individual or organization. Often it…
- Call Centers Advantages To Businesses by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:44
  Call centers have become known name to every industry. Be it customer service or appointment scheduling, surveying the response of latest product launch or a…
- Beyond Call Center Metrics by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:41
  In order to sustain client relationships, call centers need to think beyond call center metrics. They must strive to understand their clients’ exact needs.…
- Offshore Call Center…how To Find A Center And What Elements You Must Consider To Make Your Offshore Experience A Success by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:40
  So you own a business that uses some sort of call center function, whether it is voice, non voice customer service, lead generation, or a back office process.…
- Legal Process Outsourcing: 2010 the challenges ahead by: OutsourcingWorld Staff Writer
  March 26, 2010, 02:18
  With the Countdown for 2010 already ticking, it becomes both necessary and desirable to glance at the major events of the year passing by and to assess our…
- 4th International ICT Awards highlights emergence of RP’s KPO sector by: OutsourcingWorld Staff Writer
  March 26, 2010, 02:16
  According to the “Top 50 Emerging Outsourcing Cities” report by Tholons in October 2009, the Philippines is acknowledged as the no. two offshore nation in…
- IT/BPO sector created maximum jobs during last quarter: report by: OutsourcingWorld Staff Writer
  March 26, 2010, 02:15
  Ninety per cent of the new jobs created during the last quarter were direct recruitments by employers while the rest were done through contracts, a latest…
- India’s voice BPO segment falling silent by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:21
  Hey, this is Andrew calling. Do you have a minute? Can I talk you through the new features of your card?'' The voice of a Gurgaon cal l centre employee,…
- Top 5 Offshore Nations by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:18
  Established offshore nations with a high degree of maturity and record of successful delivery capabilities are categorized as the Top 5 Offshore Nations. These…
- Booming BPO Business Provides Opportunities for Trend-Watching Investors by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:17
  It's an industry that's taking the world by storm; formally called Business Process Outsourcing, or BPO for short, BPO is a form of outsourcing that involves…
- Outsourcing deals: Three steps to better performance by: OutsourcingWorld Staff Writer
  March 24, 2010, 02:22
  While there are many important aspects of IT outsourcing, the one that wears the crown is performance. Performance should be a simple measure of actual…
- Business Process Management in the Downturn by: OutsourcingWorld Staff Writer
  March 24, 2010, 01:59
  Today, businesses are increasingly looking to business process management (BPM) technologies. With the pressures of commoditization and globalization comes the…
- 3 Reasons Why a BPO or Call Center Job in Davao City is Rewarding by: OutsourcingWorld Staff Writer
  March 23, 2010, 02:25
  Are you looking for a job…again? Did your last company move to a new offshore location and leave you behind? Were you adversely affected by downsizing of…
- Offshoring at its Very Best: State-of-the-Art Call Centers by: OutsourcingWorld Staff Writer
  March 23, 2010, 02:24
  More often than not, businesses are turning to offshore call centers as a means of business process outsourcing. From managing customer service calls to…
- Opportunity comes knocking on outsourcing firms' doors by: OutsourcingWorld Staff Writer
  March 23, 2010, 02:19
  The outsourcing industry received its biggest bonanza yet with the US healthcare bill being passed by the House of Representatives. The opportunity that it…
- The Basics of Business Process Outsourcing by: OutsourcingWorld Staff Writer
  March 23, 2010, 02:15
  The predominant business model of the '50s and '60s is that size was good. The creation of a huge, lumbering corporation with sprawling campuses was seen as a…
- BPO & Outsourcing Industry Situation & Future Projections by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:05
  Industry Situation & Projections for Outsourcing & BPO Outsourcing is practiced by Fortune 500 companies and the global outsourcing process has…
- Why Should You Hire Data Transcribing Services? by: OutsourcingWorld Staff Writer
  March 17, 2010, 02:30
  Data transcribing services involves converting spoken language source into written or printed documents. There are a number of offshore data transcribing…
- Data Mining Services – How Can It Be Applied Profitably For Businesses? by: OutsourcingWorld Staff Writer
  March 17, 2010, 02:29
  Data Mining Services – How Can It Be Applied Profitably For Businesses? Data mining refers to the process of extracting hidden predictive information from…
- Business Process Outsourcing – Captive service or third party vendors? by: OutsourcingWorld Staff Writer
  March 16, 2010, 01:55
  Which is a more viable option – captive providers or third party vendors? This has been a question plaguing the outsourcing industry since the BPO (Business…
- New Trends in Outsourcing Strategies by: OutsourcingWorld Staff Writer
  March 16, 2010, 01:50
  Contrary to what some naysayers of outsourcing are saying, the industry is alive and well, and it seems that it’s going to stay for a long while yet. As…
- Is Outsourcing Dying Or Thriving? (Part 2) by: OutsourcingWorld Staff Writer
  March 16, 2010, 01:48
  It has now been two years since Sramana Mitra’s article “The Death of Indian Outsourcing” was published. Is outsourcing dying – or thriving? In one…
- Outsourcing Potential 2010 – How Does It Look Like? (Part 3) by: OutsourcingWorld Staff Writer
  March 9, 2010, 01:01
  Gartner, among its altogether 250 predictions, this year makes emphasis on the themes of shifting ownership and revenue flows. As the macro-economic environment…
- Outsourcing Potential 2010 – How Does It Look Like? (Part 2) by: OutsourcingWorld Staff Writer
  March 8, 2010, 03:19
  Another pronounced trend of the coming year shows up in the shifting global markets. The survey by the global consultancy PricewaterhouseCoopers (PwC) and Duke…
- Outsourcing Potential 2010 – How Does It Look Like? (Part 1) by: OutsourcingWorld Staff Writer
  March 8, 2010, 03:16
  In the passing tough year best remembered for crisis, loss of jobs, and overall uncertainty, the outsourcing industry has made many gloomy headlines in the…
- Is Outsourcing Dying Or Thriving? (Part 1) by: OutsourcingWorld Staff Writer
  March 8, 2010, 03:11
  Almost exactly two years ago, Sramana Mitra wrote an article titled “The Death of Indian Outsourcing.” That article created quite a bit of controversy and…
- Outsourcing Prices Still Headed Down in 2010 by: OutsourcingWorld Staff Writer
  March 8, 2010, 03:07
  Prices for most outsourced IT services will continue to drop in 2010, albeit at a slower pace than 2009, according to Alsbridge's ProBenchmark. However, the…
- Transforming Philippines Business Process Outsourcing into Knowledge Outsourcing by: OutsourcingWorld Staff Writer
  February 26, 2010, 22:00
  Like a caterpillar into a butterfly, the Philippines business process outsourcing industry is undergoing transformation. Outsourcing partners in the Philippine…
- SEO Offshoring Success – How Search Engine Optimization Saved Outsourcing by: OutsourcingWorld Staff Writer
  February 26, 2010, 22:00
  SEO or Search Engine Optimization (The process of listing a website in the first page of major search engines through web development, link-building and…
- Ten Trends for Legal Outsourcing in 2010 by: OutsourcingWorld Staff Writer
  February 26, 2010, 22:00
  When a corporation or a law firm acquires legal support services from an outside law firm or legal support services provider near-shore or offshore, that’s…
- Innovations in Outsourcing: New Ways, New Things, New Trends by: OutsourcingWorld Staff Writer
  February 26, 2010, 01:01
  A The Random House Dictionary defines the word innovation as the introduction of new things or methods. When applied to the world of outsourcing in 2004,…
- Robinsons Land expands BPO site development to Cebu by: OutsourcingWorld Staff Writer
  February 26, 2010, 01:01
  MANILA, Philippines - Robinsons Land Corporation, a premiere property developer that has established unparalleled landmark developments, is further strengthenin…
- Philippines' Outsourcing Industry to Tap European Countries by: OutsourcingWorld Staff Writer
  February 25, 2010, 08:55
  The European Chamber of Commerce of the Philippines (ECCP) advised the booming Philippines business process outsourcing (BPO) sector to tap other countries…
- Animation BPO growing in strength by: OutsourcingWorld Staff Writer
  February 25, 2010, 08:52
  Animation and gaming are seen as the next wave in Indias successful outsourcing story. However, there is a major change, this is a sector which has moved up…
- Taiwan firms keen on doing e-services, IT projects in RP by: OutsourcingWorld Staff Writer
  February 25, 2010, 08:50
  TAIWANESE COMPANIES ENGAGED IN the information technology and electronics industries are exploring investment opportunities in the Philippines and looking at…
- Top 10 Aspirants : Outsourcing Destinations by: OutsourcingWorld Staff Writer
  February 25, 2010, 01:01
  The list has four cities from Asia itself. Of which, two are Indian cities (Bhubaneswar and Thiruvananthapuram) and the other two are Filipinos (including…
- E-Commerce Website Development Company by: OutsourcingWorld Staff Writer
  February 24, 2010, 01:10
  If you’re considering hiring an e-commerce website development company, there are a few things you should consider in advance. First of all, you should…
- What Custom E-Commerce Development Is And What It Isn’t by: OutsourcingWorld Staff Writer
  February 24, 2010, 01:05
  When it comes to the designing of sales websites, one size does not fit all. Custom E-Commerce Development Companies are like individuals. They might…
- The New Strategy Of Outsourcing Bookkeeping Services by: OutsourcingWorld Staff Writer
  February 24, 2010, 01:01
  Outsourcing various kinds of services including bookkeeping tasks is now the strategy of most of the businesses operating in different fields. As a result…
- Online Services And Bookkeeping by: OutsourcingWorld Staff Writer
  February 24, 2010, 01:01
  Maintaining the books accurately and systematically is a real challenge because along with this, one will have to handle and manage the overall office tasks…
- E-Commerce Developers: What They Do by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:03
  E-commerce developers are the profession of today. Companies know that a good web site can bring them tons of new customers and sales, and they know that…
- Do You BPO? by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:02
  Business Process Outsourcing (BPO) is a strategy wherein strategic organizational processes are sub-let to third-party vendors. These vendors have expertise in…
- The Flip Side: China Outsourcing to the U.S. by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:02
  Outsourcing to China has been the rage for more than 20 years, but how about the flip side? China is quietly outsourcing to — and seeking investments in —…
- BPO Practice: From Traditional to Transformational by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:01
  This article is about the business structure that uses the outsourcing strategy for business finance. A new model for outsourcing is radically reshaping the…
- BPO Best Practices by: OutsourcingWorld Staff Writer
  February 22, 2010, 05:05
  With time, every industry starts following certain best practices as it develops and matures. The best practices followed in the BPO industry include: *…
- BPO sector shifts focus by: OutsourcingWorld Staff Writer
  February 22, 2010, 04:54
  MANILA, Philippines—To ensure the sustainability of the industry, the business process outsourcing sector should provide training, not only to its agents,…
- No slowdown for data centers by: OutsourcingWorld Staff Writer
  February 22, 2010, 04:52
  No slowdown for data centers New analysis from Frost & Sullivan, "Asia-Pacific Data Centre Services Market", finds that the market --covering 14…
- Move Over, India: The Shifting Geography of Offshore Outsourcing Creates New Challengers by: OutsourcingWorld Staff Writer
  February 22, 2010, 02:05
  The consultants at A.T. Kearney who compile a widely followed annual survey of the world's actual and potential off-shore locations for business-process…
- Outsourcing sales to rise 43% by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:25
  THE COUNTRY’S outsourcing industry believes it will earn 42.8% more this year at billion from .9 billion last year, even amid a "strong" peso, as US…
- Outsourcing Options for SMEs by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:20
  SMEs urged to outsource Given cutthroat competition in the global and domestic markets, the country’s small and medium enterprises (SMEs) should out-source…
- Outsourcing firm to hire 5,000 workers by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:18
  Business process outsourcing company (BPO) Stream Global Services said it would expand operations this year by hiring 5,000 more employees. Stream Global…
- Outsourcing Logistic Services Increasing by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:15
  Local shipping firms are expanding their boundary to the new growing business of third-party logistics (TPL), a one-stop service of outsourced logistics in…
- The Outsourcing Market is Hot - You Need to Act Fast by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:13
  I have been impressed with the demand for companies wanting to outsource. I think the healthy economy and low unemployment rate has truly contributed to the…
- Outsourcing R&D in Pharmaceuticals by: OutsourcingWorld Staff Writer
  February 18, 2010, 07:44
  There are two major processes that companies would outsource to third-party service providers: one is research and development (R&D) and the other is…
- British investor pours in M on Ayala-led outsourcing firm by: OutsourcingWorld Staff Writer
  February 18, 2010, 07:26
  A FOREIGN private equity firm has infused million into Integreon Philippines, an Ayala-led outsourcing outfit, to help the latter expand its operations. …
- Why external providers are often better by: OutsourcingWorld Staff Writer
  February 18, 2010, 01:54
  Critics of outsourcing usually rest their arguments on the assumption that internal units should be able to perform as well as the outsourcing service…
- North American law firms outsourcing legal research by: Sr. Editor
  February 17, 2010, 01:14
  E-discovery laws in Canada and the U.S. are fueling a demand for legal services from IT outsourcers. Nestor Arellano reports from the Philippines. They…
- Information Services Deals Expected to Heat Up in 2010 by: Sr. Editor
  February 17, 2010, 00:26
  A new survey conducted by New York-based boutique investment bank Gridley Company LLC (Gridley Co) reveals a high level of optimism for mergers and acquisitio…
- Onshore Outsourcing (4)
  - Legal Process Outsourcing - Basic Questions Law Firms Must Ask by: OutsourcingWorld Staff Writer
    April 8, 2010, 05:12
    It is very important that all US based law firms /in-house counsels etc who want to outsource legal processes either domestically or to offshore locations like…
  - Techniques for Ensuring Innovation from BPO Providers by: OutsourcingWorld Staff Writer
    March 24, 2010, 02:01
    Holding regular reviews and engaging partners must be a regular activity for ensuring innovative growth. Governance is pivotal to your success. The most…
  - Opportunity comes knocking on outsourcing firms' doors by: OutsourcingWorld Staff Writer
    March 23, 2010, 02:19
    The outsourcing industry received its biggest bonanza yet with the US healthcare bill being passed by the House of Representatives. The opportunity that it…
  - Startup Opens Offshoring Alternative in Distressed Michigan by: Sr. Editor
    February 17, 2010, 02:16
    Systems in Motion is taking advantage of an educated, available workforce and state incentives in opening an IT services operation in Ann Arbor, Mich., that it…
- Legal Outsourcing (26)
  - Things to know before outsourcing an LPO project by: OutsourcingWorld Staff Writer
    September 10, 2010, 01:01
    LPO industry is on growth today and expected to reach billion by 2015. Many law firms and in-house legal departments of the companies hire the services of…
  - What contributes to the success of LPO by: OutsourcingWorld Staff Writer
    September 9, 2010, 09:22
    LPO is not a new phenomenon, driven by the competition, temptation of lower cost and client’s preference to have quality work with lower cost led to the…
  - Legal Process Outsourcing Gaining in Challenging Times by: OutsourcingWorld Staff Writer
    July 26, 2010, 01:01
    The recession brought on budget and cost cuts across all departments in companies across the globe. But some sectors like the legal process outsourcing (LPO)…
  - Legal Process Outsourcing of First Level Document Review by: OutsourcingWorld Staff Writer
    July 14, 2010, 01:01
    Over the last several years, the proliferation in electronically stored information (ESI), such as email, instant messages, electronic documents and data on…
  - Young lawyers take up legal process outsourcing in Rajasthan by: OutsourcingWorld Staff Writer
    May 20, 2010, 02:07
    The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process…
  - LPO Pangea3 sets up London office by: OutsourcingWorld Staff Writer
    May 19, 2010, 01:01
    Legal process outsourcing (LPO) company Pangea3 has set up a marketing office in London to attack the European market, reported the UK's Law Society Gazette. …
  - Outsourcing Law & Legal Definition by: OutsourcingWorld Staff Writer
    May 3, 2010, 01:05
    Outsourcing refers to the practice of buying services externally rather than producing them internally. There are a lot of issues that have to be addressed…
  - Offsite Records Storage Management by: OutsourcingWorld Staff Writer
    April 30, 2010, 01:01
    One of the first things to do when deciding on which company to choose when it comes to outsourcing the management of you sensitive data and documents is to…
  - Low-level legal work goes offshore but it's still in-house by: OutsourcingWorld Staff Writer
    April 28, 2010, 02:57
    MORE Australian law firms are slashing costs by moving low-level work offshore, but not all have adopted the traditional approach to outsourcing. In 2001,…
  - Outsourcing Legal Services – Why Do You Need To Do It? by: OutsourcingWorld Staff Writer
    April 26, 2010, 01:01
    Legal Process Outsourcing is fast becoming a popular realm of services in the offshore outsourcing industry. Companies and organizations across the world are…
  - Benefits Of Online Legal Transcription Services by: OutsourcingWorld Staff Writer
    April 23, 2010, 01:05
    The benefits of online legal transcription services are convincing enough for legal professionals and law firms to sign up for their services. Firstly, online…
  - Outsourced Legal Dictation Transcription Services by: OutsourcingWorld Staff Writer
    April 23, 2010, 01:04
    Outsourced legal dictation transcription services ensure reduced workload and increased productivity for law firms and legal professionals. Attorneys, lawyers,…
  - Outsourcing Legal Transcription: Enhances Productivity by: OutsourcingWorld Staff Writer
    April 23, 2010, 01:03
    Outsourcing legal transcription enhances productivity for legal professionals and law firms. Thanks to accurate transcription of legal files offered by the…
  - ‘Involuntary Law Firms’ Turn to Outsourcing for Business Help by: OutsourcingWorld Staff Writer
    April 12, 2010, 01:01
    The tight job market for lawyers is forcing more of them to start their own law firms, boosting the outlook for individuals and companies that help with the…
  - Low Cost Legal Transcription and Globalization by: OutsourcingWorld Staff Writer
    April 9, 2010, 01:01
    Globalization and the Internet are a boon not only to the legal transcription industry but also to the legal outsourcing and BPO industry. It is not just legal…
  - What is LPO and What Are Its Advantages? by: OutsourcingWorld Staff Writer
    April 9, 2010, 01:01
    Various sort of work is outsourced these days to several Asian countries as internet has made it easy to assign work internationally. BPO (Business Process…
  - How to Choose Best Legal Process Outsourcing (LPO) Firm? by: OutsourcingWorld Staff Writer
    April 9, 2010, 01:01
    As legal process outsourcing is not a new concept, the industry has acknowledged a period of exceptional growth during the recent years as several hectic…
  - 3 Good Reasons to Outsource Legal Services to Small Firm Attorneys by: OutsourcingWorld Staff Writer
    April 9, 2010, 01:01
    Outsourcing legal services to small firm attorneys is quickly becoming a trend for corporations throughout the state of Florida. As companies face the pressure…
  - Legal Process Outsourcing (LPO): Addressing Security Concerns by: OutsourcingWorld Staff Writer
    April 8, 2010, 05:08
    A major concern for law firms that are considering whether or not to take the legal process outsourcing (LPO) plunge is that of data protection. Client…
  - Outsourcing Ruling Against EDS Gives Customers Power by: OutsourcingWorld Staff Writer
    March 31, 2010, 01:01
    In what could be an important decision for the IT outsourcing industry and its customers, a London court recently ruled that EDS ( now part of Hewlett-Packard)…
  - Legal Process Outsourcing: 2010 the challenges ahead by: OutsourcingWorld Staff Writer
    March 26, 2010, 02:18
    With the Countdown for 2010 already ticking, it becomes both necessary and desirable to glance at the major events of the year passing by and to assess our…
  - Legal offshorers challenge law firms by: OutsourcingWorld Staff Writer
    March 24, 2010, 02:20
    Law firms are in for a stiff out-of-court challenge. A legal firm may sound good on a student’s resume when he starts his career, but better growth opportuni…
  - 3 Reasons Why a BPO or Call Center Job in Davao City is Rewarding by: OutsourcingWorld Staff Writer
    March 23, 2010, 02:25
    Are you looking for a job…again? Did your last company move to a new offshore location and leave you behind? Were you adversely affected by downsizing of…
  - Why Should You Hire Data Transcribing Services? by: OutsourcingWorld Staff Writer
    March 17, 2010, 02:30
    Data transcribing services involves converting spoken language source into written or printed documents. There are a number of offshore data transcribing…
  - How legal process outsourcing is changing the legal landscape by: OutsourcingWorld Staff Writer
    March 17, 2010, 02:29
    In a canteen in a business district on the outskirts of New Delhi, soft chatter is interrupted by the screech of seats being dragged across a tiled floor.…
  - Northern Trust wins billion outsourcing mandate from IFP by: OutsourcingWorld Staff Writer
    February 18, 2010, 21:21
    Northern Trust (NASDAQ:NTRS) has been selected to provide investment operations outsourcing services for over US billion in assets for London based investment…
Employment Trends (37)
- Tamil Nadu government unveils rural BPO policy by: OutsourcingWorld Staff Writer
  August 16, 2010, 01:01
  CHENNAI: With a view to generating employment opportunities in rural areas, the Tamil Nadu government has unveiled Rural Business Process Outsourcing (BPO)…
- Survey: BPOs survival under threat by: OutsourcingWorld Staff Writer
  August 11, 2010, 01:51
  Poor working conditions in Business Process Outsourcing firms threatens the survival and profitability of the sector globally, a new survey shows. This new…
- Small Business Outsourcing and Cultural Differences by: OutsourcingWorld Staff Writer
  August 3, 2010, 01:01
  At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top…
- Young Japanese are outsourcing themselves by: OutsourcingWorld Staff Writer
  July 28, 2010, 01:01
  In October 2008, at the height of the financial crisis when job markets were freezing up globally, Akane Natori easily found a position she liked. “Things…
- Outsource jobs good, but conditions could be better: UN by: OutsourcingWorld Staff Writer
  July 23, 2010, 01:01
  MANILA — Global back office outsourcing is creating "reasonably good" jobs in poorer countries, but staff are stressed and some work conditions have to be…
- ILO book sheds light on working conditions in the remote work industry by: OutsourcingWorld Staff Writer
  July 19, 2010, 01:01
  A new book by the International Labour Organization (ILO) says that “remote work” – the offshoring and outsourcing of business services from developed to…
- BPO companies support MBA facility at the SRP by: OutsourcingWorld Staff Writer
  July 12, 2010, 01:01
  Following the turn over of the Cebu City government of a five-hectare area at the South Road Properties to the University of the Philippines Cebu where the…
- Egypt Named Offshoring Destination of the Year at the Inaugural European Outsourcing Association Awards by: OutsourcingWorld Staff Writer
  July 8, 2010, 22:19
  Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night,…
- FOR BPO SECTOR IN CEBU: Manpower woes continue by: OutsourcingWorld Staff Writer
  July 7, 2010, 01:01
  Despite the availability of affordable or even free call center training centers in Cebu manpower remains a huge problem hounding the Business Process…
- Outsourcing Cyber Expertise by: OutsourcingWorld Staff Writer
  July 1, 2010, 01:01
  A California lawmaker is questioning whether the Homeland Security Department and other agencies should have more cybersecurity responsibilities, particularly…
- IT's changing lives by: OutsourcingWorld Staff Writer
  June 29, 2010, 01:01
  Sunil Sharma, 58, had put his life's savings into booking his dream home. But his son Yogesh is spoilt for choice. At the age of 26, this techie has not only…
- Charging ahead by: OutsourcingWorld Staff Writer
  June 28, 2010, 01:01
  In a sector driven by disruptive technological changes, even a year can shake up the market. A decade is long enough to bring about tectonic shifts, script…
- Lack of talent will plague BPOs soon by: OutsourcingWorld Staff Writer
  June 25, 2010, 01:01
  The BPO scenario in India has changed from helping and supporting the clients to understanding the core business of clients and transforming their business.…
- Young lawyers take up legal process outsourcing in Rajasthan by: OutsourcingWorld Staff Writer
  May 20, 2010, 02:07
  The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process…
- Is Outsourcing Good For America? Oh, Hell Yeah! by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:05
  Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C'mon most of us outsource repairing our vehicles…
- Hiring freeze, outsourcing will save city .2B: board by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:05
  The Toronto Board of Trade says the city can fix its finances with a host of new measures, including hiring freezes, outsourcing and asset sales, to save…
- Avasant Launches "AvaSense, Inc." to Revolutionize Outsourcing Contract Governance by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:04
  This morning, during Avasant's quarterly press conference, Kevin S. Parikh, Global CEO, announced the launch of a new Avasant company, AvaSense, Inc. Parikh…
- Manila looks set to become franchising hub in Asia by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:05
  AFTER business-process outsourcing (BPO), franchising is now seen as the next biggest employment generator and catalyst for real-estate development as more…
- Workers Do not harm Outsourcing System by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:04
  Liputan6.com, New York: Workers should not lose money in the labor contract system in an outsourcing company. Said Minister of Manpower and Transmigration…
- Despite Outsourcing, Garment District Lingers On by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:02
  Today the Times pens the latest romanticized tribute to the garment district. While the area once produced 90 percent of the clothing in the U.S., more and…
- Planning and Implementing IT Outsourcing by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:15
  Step one In the initial phase, an organisation must ask: Why do we want to work with an outsourcing company? What are the risks? Do the benefits…
- Chat nursing potentials eyed for BPO industry by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:44
  A booming industry in the United States Business Processing Sector is being eyed by local ICT players as a potential industry for the City which would benefit…
- More Jobs For The U.S. - Mirror Image Of Outsourcing Proposed by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:36
  Today jobs were front and center in the news with the Non Farm Payroll report showing jobs being added for the first time in many, many months. Commentary was…
- China Exclusive: Service outsourcing industry robust in China, boosts employment by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:53
  The global economic meltdown impacted many of the clients of BT Frontline, which provides outsourcing services for the IT systems of docks and logistics…
- Indian IT services industry will be dependent on global growth, U.S. regulation: Fitch by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:50
  The IT services sector in India has managed to weather the global economic downturn well, Fitch Ratings said in a sector outlook released this week. Because…
- Call Centers, The Voices Of The 21st Century by: OutsourcingWorld Staff Writer
  April 2, 2010, 01:01
  The rhythm of life in the 21st Century has been requiring new things every day. Companies are bigger than 100 years ago and they need different approaches in…
- BPOs look to expand footprint in US as realty, labour costs fall by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  Indian back-office processing firms are planning to expand operations in the US following a fall in real estate prices and labour costs a rise in anti-outsourci…
- India’s voice BPO segment falling silent by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:21
  Hey, this is Andrew calling. Do you have a minute? Can I talk you through the new features of your card?'' The voice of a Gurgaon cal l centre employee,…
- Top 5 Offshore Nations by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:18
  Established offshore nations with a high degree of maturity and record of successful delivery capabilities are categorized as the Top 5 Offshore Nations. These…
- Booming BPO Business Provides Opportunities for Trend-Watching Investors by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:17
  It's an industry that's taking the world by storm; formally called Business Process Outsourcing, or BPO for short, BPO is a form of outsourcing that involves…
- BPO targets 90,000 more jobs in 2010 by: OutsourcingWorld Staff Writer
  March 24, 2010, 02:24
  The business process outsourcing industry has estimated that 90,000 new jobs will be created this year as companies abroad continue to seek lower costs and tap…
- Filipino Etiquette vs. American Etiquette: Understanding the Differences by: OutsourcingWorld Staff Writer
  March 23, 2010, 02:21
  When you build business relationships across international borders, the importance of etiquette cannot be understated. Understanding the cultural facets and…
- Calif. city considers outsourcing fire protection by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:01
  SAN CARLOS, Calif. — State firefighters and San Mateo County sheriff's deputies would respond to emergencies in San Carlos under a budget scenario proposed…
- The Flip Side: China Outsourcing to the U.S. by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:02
  Outsourcing to China has been the rage for more than 20 years, but how about the flip side? China is quietly outsourcing to — and seeking investments in —…
- Outsourcing Options for SMEs by: OutsourcingWorld Staff Writer
  February 19, 2010, 00:20
  SMEs urged to outsource Given cutthroat competition in the global and domestic markets, the country’s small and medium enterprises (SMEs) should out-source…
- Employer branding vital to attract talent by: Sr. Editor
  February 17, 2010, 02:11
  In a competitive and borderless world, organisations need every possible means to attract and retain their talent. Even in a turbulent economic climate,…
- Flexible working 'good for heart and soul' by: Sr. Editor
  December 29, 2009, 01:19
  People who can chose their own working hours enjoy better physical and mental health, a report has suggested. Researchers for the Cochrane Library found…
Management Trends (33)
- Philippine medical transcription rewrites self amid global changes by: OutsourcingWorld Staff Writer
  August 13, 2010, 01:01
  AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country. With a…
- Survey: BPOs survival under threat by: OutsourcingWorld Staff Writer
  August 11, 2010, 01:51
  Poor working conditions in Business Process Outsourcing firms threatens the survival and profitability of the sector globally, a new survey shows. This new…
- Small Business Outsourcing and Cultural Differences by: OutsourcingWorld Staff Writer
  August 3, 2010, 01:01
  At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top…
- AdPort What? by: Editor
  July 10, 2010, 12:21
  A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere. …
- BPO to support 100 scholars a year by: OutsourcingWorld Staff Writer
  July 9, 2010, 01:01
  Outsourcing company Accenture has allotted .26 million or roughly P58 million to send at least 100 students every year to a partner university in Cebu…
- Sector bets on new pricing models now by: OutsourcingWorld Staff Writer
  June 24, 2010, 01:05
  Bangalore: The country's BPO sector is exploring new pricing models to address concerns arising from salary inflation, higher employee engagement costs and…
- Aquino says he will review PAL outsourcing program by: OutsourcingWorld Staff Writer
  June 22, 2010, 01:01
  PRESIDENT-ELECT Benigno Aquino III on Sunday vowed to “ascertain the facts” and review the Labor Department’s order approving the planned outsourcing of…
- Mitie benefits from more outsourcing by: OutsourcingWorld Staff Writer
  June 18, 2010, 01:01
  The support services group, which provides gallery attendants for Tate Britain and cleaning staff for the Tower of London, saw pre-tax profits jump 12pc to…
- Barclays Pays The Cost Of Outsourcing To India by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:02
  Sitting in the White Hart Pub Restaurant in Grafton Regis I overheard a conversation about Barclays receiving a pension payment for a customer, and paying it…
- White Rock rules out outsourcing fire service by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:02
  City struggling to keep fiscal head above water, but safety trumps savings The City of White Rock has a very small tax base, so it's constantly looking for…
- Coalition Government: cuts to benefit outsourcing firms by: OutsourcingWorld Staff Writer
  May 17, 2010, 01:03
  Analysts said that the coalition’s pledge to make £6bn in spending cuts would stand support services in good stead as the public sector turned to businesses…
- IT Outsourcing: 3 Reasons Your Vendor Won't Innovate by: OutsourcingWorld Staff Writer
  May 12, 2010, 01:01
  Internal IT organizations choose to outsource for any number of reasons: to cut costs, improve service, increase efficiency. Increasingly, they're seeking…
- Global IT outsourcing deals ‘on the rise’ by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:04
  There has been a significant increase in global IT outsourcing in the first quarter of 2010, a new report has suggested. Research carried out by Everest…
- Evolving the digital mailroom by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:01
  Automated mail processing technologies and services are bringing new efficiencies and savings to the enterprise. Organisations still receive reams of paper…
- Avasant Launches "AvaSense, Inc." to Revolutionize Outsourcing Contract Governance by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:04
  This morning, during Avasant's quarterly press conference, Kevin S. Parikh, Global CEO, announced the launch of a new Avasant company, AvaSense, Inc. Parikh…
- Senate bill to help consumers identify local call centers by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:02
  Senator John W. Fonfara (D-Hartford), co-chair of the General Assembly’s Energy and Technology Committee, recently led passage in the state Senate of…
- 5 Tips for Working Nightshift and Leading a Normal Life by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:01
  If you work in a business process outsourcing (BPO) industry, chances are that you have to adapt to the business hours of another country. This may leave you…
- IT-BPO industry gets code for corporate governance by: OutsourcingWorld Staff Writer
  April 28, 2010, 03:12
  Industry body Nasscom on Tuesday unveiled a new set of voluntary recommendations meant for strengthening corporate governance practices in the Indian IT-BPO…
- HR outsourcing to get a boost from recovering economy by: OutsourcingWorld Staff Writer
  April 27, 2010, 01:01
  HR outsourcing (HRO) is set to pick up this year in the UK. Recent research by the Everest Research Institute has predicted that the total contract value…
- A Brief History of Outsourcing by: OutsourcingWorld Staff Writer
  April 20, 2010, 01:01
  Since the Industrial Revolution, companies have grappled with how they can exploit their competitive advantage to increase their markets and their profits. The…
- Top 10 Developments that changed Shared Services by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:56
  It’s remarkable to think that the space in which we operate - now a skein of connected activities across numerous industries and sectors employing millions…
- Outsourcing Police, Fire And Pension Costs by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:33
  A San Francisco bay area city, San Carlos, is studying a proposal to hire other government agencies to provide its police and fire services, a cost-cutting…
- Outsourcing and multi-sourcing gain ground by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  The number of outsourcing contracts awarded globally will rise in 2010 as organisations look for new ways to optimise critical business operations such as…
- Business Process Outsourcing For Rural Welfare by: OutsourcingWorld Staff Writer
  April 1, 2010, 01:01
  The Indian BPO industry is applauded by the international clients for assurance of high quality and timely delivery of services. Recent reports suggest that…
- SMEs Start Outsourcing HR Works by: OutsourcingWorld Staff Writer
  March 26, 2010, 02:21
  Though HR has not been a priority for SMEs for long, these companies are now understanding the need to retain the right talent. Moreover, emergence of smaller…
- Booming BPO Business Provides Opportunities for Trend-Watching Investors by: OutsourcingWorld Staff Writer
  March 25, 2010, 02:17
  It's an industry that's taking the world by storm; formally called Business Process Outsourcing, or BPO for short, BPO is a form of outsourcing that involves…
- Small, midsize BPO firms seek buyers as margins begin to shrink by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:11
  At least a dozen small and midsize outsourcing firms grappling with thinning margins, tight working capital and lack of opportunities for scaling up, have…
- Understanding Business Processes: A Key to Successful Outsourcing by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:05
  Today, a new wave of interest (and spending!) on BPO-centric IT solutions has become apparent. This new wave has made it almost inevitable that some of the…
- BPO Best Practices by: OutsourcingWorld Staff Writer
  February 22, 2010, 05:05
  With time, every industry starts following certain best practices as it develops and matures. The best practices followed in the BPO industry include: *…
- BPO sector shifts focus by: OutsourcingWorld Staff Writer
  February 22, 2010, 04:54
  MANILA, Philippines—To ensure the sustainability of the industry, the business process outsourcing sector should provide training, not only to its agents,…
- Are Outsourcing Vendors Throwing in the High-Value BPO Towel? by: OutsourcingWorld Staff Writer
  February 18, 2010, 07:30
  Over on Horses for Sources, entrepreneur-turned-stealth-researcher Phil Fersht* recently suggested that some big-name outsourcing firms might be tossing in the…
- Employer branding vital to attract talent by: Sr. Editor
  February 17, 2010, 02:11
  In a competitive and borderless world, organisations need every possible means to attract and retain their talent. Even in a turbulent economic climate,…
- Flexible working 'good for heart and soul' by: Sr. Editor
  December 29, 2009, 01:19
  People who can chose their own working hours enjoy better physical and mental health, a report has suggested. Researchers for the Cochrane Library found…
Business Transformation Trends (91)
- Mobile price wars spell boon for outsourcing firms by: OutsourcingWorld Staff Writer
  September 6, 2010, 01:01
  The business process outsourcing (BPO) sector is seeing growth in the domestic market, driven by the massive drop in call tariffs as telecoms firms engage in…
- Outsourcing Accounting & Tax Preparation by: OutsourcingWorld Staff Writer
  August 26, 2010, 23:07
  One of the best practices today in accounting and tax preparation services is outsourcing. It not only saves time and energy for individuals and business…
- BPAP: RP to establish as major BPO player in non-voice services by: OutsourcingWorld Staff Writer
  August 24, 2010, 09:47
  MANILA, Philippines -- BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing…
- Outsourcing sector still on growth path by: OutsourcingWorld Staff Writer
  August 23, 2010, 01:01
  THE LOCAL business process outsourcing sector remains optimistic of further growth and expansion this year, due largely to the increasing acceptance of…
- Basic skills, not enterprise Java, in Sri Lanka by: OutsourcingWorld Staff Writer
  August 12, 2010, 01:01
  The U.S. Agency for International Development (USAID), which is helping to fund development of Sri Lanka's offshore outsourcing industry, says it made a…
- Manpower minister promises to rearrange outsourcing system by: OutsourcingWorld Staff Writer
  August 5, 2010, 01:01
  Minister of Manpower and Transmigration Muhaimin Iskandar promised on Monday to rearrange existing outsourcing work contract system because the system was…
- Small Business Outsourcing and Cultural Differences by: OutsourcingWorld Staff Writer
  August 3, 2010, 01:01
  At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top…
- Young Japanese are outsourcing themselves by: OutsourcingWorld Staff Writer
  July 28, 2010, 01:01
  In October 2008, at the height of the financial crisis when job markets were freezing up globally, Akane Natori easily found a position she liked. “Things…
- Outsourcing PHP Developers by: OutsourcingWorld Staff Writer
  July 20, 2010, 01:01
  PHP developers can take into account commercial considerations within a time frame with a high level of communication and support. PHP developers can provide…
- The age of journalistic outsourcing by: OutsourcingWorld Staff Writer
  July 16, 2010, 01:01
  In a seventh-floor conference room festooned with framed articles and journalism awards, Managing Editor Gordon Witkin leads the morning discussion of stories…
- AdPort What? by: Editor
  July 10, 2010, 12:21
  A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere. …
- BPO to support 100 scholars a year by: OutsourcingWorld Staff Writer
  July 9, 2010, 01:01
  Outsourcing company Accenture has allotted .26 million or roughly P58 million to send at least 100 students every year to a partner university in Cebu…
- Outsourcing Claims Processing Saves Companies Time and Money to Meet New Health Care Reform Requirements by: OutsourcingWorld Staff Writer
  July 2, 2010, 01:01
  DALLAS, TX, Jun 29, 2010 (MARKETWIRE via COMTEX) -- As a result of the health care reform law that was recently passed, organizations that process health care…
- Outsourcing Cyber Expertise by: OutsourcingWorld Staff Writer
  July 1, 2010, 01:01
  A California lawmaker is questioning whether the Homeland Security Department and other agencies should have more cybersecurity responsibilities, particularly…
- CM's nod for prison BPO unit by: OutsourcingWorld Staff Writer
  June 30, 2010, 22:57
  HYDERABAD: The BPO unit proposed at the Charlapally central prison not only got the chief minister’s nod on Wednesday, but Radiant Info Systems, the company…
- IT's changing lives by: OutsourcingWorld Staff Writer
  June 29, 2010, 01:01
  Sunil Sharma, 58, had put his life's savings into booking his dream home. But his son Yogesh is spoilt for choice. At the age of 26, this techie has not only…
- Charging ahead by: OutsourcingWorld Staff Writer
  June 28, 2010, 01:01
  In a sector driven by disruptive technological changes, even a year can shake up the market. A decade is long enough to bring about tectonic shifts, script…
- Sector bets on new pricing models now by: OutsourcingWorld Staff Writer
  June 24, 2010, 01:05
  Bangalore: The country's BPO sector is exploring new pricing models to address concerns arising from salary inflation, higher employee engagement costs and…
- Margate mulls outsourcing bus line by: OutsourcingWorld Staff Writer
  May 20, 2010, 05:40
  With its bus service getting too costly to maintain, the city is considering hiring somebody else to run its buses for less. The city commission will…
- Young lawyers take up legal process outsourcing in Rajasthan by: OutsourcingWorld Staff Writer
  May 20, 2010, 02:07
  The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process…
- Knowledge Process Outsourcing: Labor Arbitrage or Value-Added Knowledge? by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:04
  Tony: So you are defining the market space as anything that’s a knowledge-based process? Alok: Yes, whatever is a knowledge process where you need domain…
- Local firms unfazed by new UK policies by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:03
  PHILIPPINE-BASED merchandise and service exporters remain upbeat over the United Kingdom market even as the new government there has announced plans to cut…
- Accentia Technologies to enter Legal Process Outsourcing domain by: OutsourcingWorld Staff Writer
  May 17, 2010, 01:04
  Accentia Technologies Limited, a leading Business Process Management Company offering managed services in Healthcare Receivables Cycle Management (HRCM),…
- Caterer Compass upbeat as outsourcing is seen as a way to beat public deficit by: OutsourcingWorld Staff Writer
  May 17, 2010, 01:02
  Contract caterer Compass expects to benefit from the current slump as governments move towards outsourcing in an attempt to cut their burgeoning public…
- Cognizant buys consulting company by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:05
  TEANECK — Cognizant Technology Solutions, the Teaneck-based outsourcing company, said Monday it bought a London-based program management consulting firm. C…
- IT outsourcing set for continued European growth by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:04
  IT outsourcing is set to grow in popularity during 2010, according to a report by the International Data Corporation (IDC). The technology market specialist…
- Virtualization Software In Contact Center Benefits by: OutsourcingWorld Staff Writer
  May 14, 2010, 01:03
  Virtualization software is making news in the IT and contact center industry. People with technical background should be familiar with names like Virtual…
- Top Tips On What You Should Know About Web Design Outsourcing by John Davis by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:04
  Graphic design is a well experienced work in the field of business. The success of a business lies on the advertisement with attractiveness. To bring attraction…
- Stategic workforce planning: The appliance of science by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:03
  Workforce planning has been around for years, but is making a comeback as a scientific discipline. But could interest be growing just when businesses are at…
- After BPO & KPO, now comes PPO by: OutsourcingWorld Staff Writer
  May 12, 2010, 01:04
  You have heard about BPO (business process outsourcing) & KPO (knowledge process outsourcing), but it’s time now to add a new word to your vocabulary:…
- CIOs Must Now Focus on the Benefits of Application Outsourcing by: OutsourcingWorld Staff Writer
  May 12, 2010, 01:03
  Applications represent 40-60% of most IT budgets but have yet to be significantly outsourced A London Business School report commissioned by Fujitsu sets out…
- Northern Trust Sees Growing Trend Toward Investment Program Outsourcing by: OutsourcingWorld Staff Writer
  May 11, 2010, 01:03
  Complex investment challenges and a rising compliance burden are accelerating the trend toward investment program outsourcing by pension plans and non-profit…
- Avasant Launches "AvaSense, Inc." to Revolutionize Outsourcing Contract Governance by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:04
  This morning, during Avasant's quarterly press conference, Kevin S. Parikh, Global CEO, announced the launch of a new Avasant company, AvaSense, Inc. Parikh…
- New BPO SaaS With Oracle E-Business Suite As Base by: OutsourcingWorld Staff Writer
  May 10, 2010, 01:03
  A new hosted human resources management system, built around Oracle’s (news, site) E-Business suite has just been launched by a Mumbai-based business process…
- BS/2 Is Expanding the Spectrum of Outsourcing by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:03
  The last economical recession forced the businesses to seek measures to optimise activity, non-traditional ways to cut expenditure, and more efficient…
- Profs now outsourcing marking to India by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:04
  A veteran university professor frustrated with the tedium and time of grading papers has created a company that outsources the job to India. With a dozen…
- Manila looks set to become franchising hub in Asia by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:05
  AFTER business-process outsourcing (BPO), franchising is now seen as the next biggest employment generator and catalyst for real-estate development as more…
- Logistics Outsourcing by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:01
  Logistics is one of the main objects in the business industry throughout the world. This is actually the process of providing labor when necessary. Logistics…
- Animation Outsourcing by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:05
  The outsourcing industries in India and Philippines have grown to a great extent because of their great man power. Animation outsourcing is one of the main…
- Knowledge Process Outsourcing by: OutsourcingWorld Staff Writer
  May 4, 2010, 01:04
  The role of knowledge process outsourcing in the BPO industry has become a major one. This outsourcing is also known by the short form KPO. The whole work of…
- KPO (Knowledge Process Outsourcing): Is it a Subset of BPO (Business Process outsourcing)? by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:04
  Unlike BPO, KPO or Knowledge process outsourcing involves processes that demand advanced research and analytical, technical and decision-making skills. The KPO…
- Continental markets drive Q1 outsourcing activity in Europe by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:03
  TPI, the information-based services company, released data showing Sweden, France and Germany were the strongest outsourcing markets outside of the United…
- Despite Outsourcing, Garment District Lingers On by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:02
  Today the Times pens the latest romanticized tribute to the garment district. While the area once produced 90 percent of the clothing in the U.S., more and…
- BPO firms see workforce expanding by up to 50% by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:05
  BUSINESS PROCESS OUTSOURCING firms may expand their workforce by up to 50 percent this year due largely to “a return to optimism and better prospects for…
- BPO - ITES - Business Process Outsourcing - IT enabled services by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:04
  IT enabled Services is an revolutionary IT offshoot which can look after your all outsourcing needs whether its a Customer Relationship Management (CRM), Back…
- Offsite Records Storage Management by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:01
  One of the first things to do when deciding on which company to choose when it comes to outsourcing the management of you sensitive data and documents is to…
- Outsource Article Writing - The Benefits You Get From Outsourcing Your Articles by: OutsourcingWorld Staff Writer
  April 29, 2010, 05:20
  Outsourcing is the process of subcontracting a service such as article writing to a third party or ghostwriter. Internet marketers usually subcontract their…
- Firm Finds Niche in Managed IT Services by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:05
  As parents stream into theatres to watch the underground hit How To Train Your Dragon with their young children, few are aware that some of the systems that…
- Outsourcing Legal Services – Why Do You Need To Do It? by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:01
  Legal Process Outsourcing is fast becoming a popular realm of services in the offshore outsourcing industry. Companies and organizations across the world are…
- A quiet sense of optimism rules by: OutsourcingWorld Staff Writer
  April 22, 2010, 01:03
  Cebu is slowly moving forward, powered by the many call centers and Business Process Outsourcing offices, its newest and most dynamic sector. THE 2010…
- Preventing Attrition In BPO Firms by: OutsourcingWorld Staff Writer
  April 21, 2010, 03:10
  BPO firms have a very high attrition rate. This reflects poorly on the expenditure sheet of the company as well as on the project deadlines. Call center…
- BPO vs KPO what’s the difference? by: OutsourcingWorld Staff Writer
  April 21, 2010, 01:03
  As a small business owner you may be asking yourself “What’s the difference between BPO and KPO?”. The important thing to remember in any outsourcing…
- Sustaining IT's competitive edge by: OutsourcingWorld Staff Writer
  April 21, 2010, 01:01
  Keeping the battering of economic downturn in 2009 at bay, Indian IT (information technology) companies are quite optimistic about the business outlook in 2010…
- Cost-Hikes in China, India to Push U.S. into Manufacturing Powerhouse by: OutsourcingWorld Staff Writer
  April 20, 2010, 01:02
  With expenses rising in traditionally low-cost countries like mainland China, there is an ongoing debate as to the probability of the U.S. turning into a…
- ‘Other outsourcing destinations looking up' by: OutsourcingWorld Staff Writer
  April 19, 2010, 03:46
  Speaking to Susan Cournoyer is like celebrating your birthday. It's done every year and you are likely to get what you want: in this case, insight. Beginning…
- The start of the year of Procurement Outsourcing by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:01
  I was told this month that Capgemini is soon to announce one of the most substantial procurement outsourcing (PO) deals in the market. My suspicion is that…
- Does a contact centre really need to be world class? by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:34
  Look at any major organization's vision and mission statements and you will almost certainly find the term ‘world class’ buried somewhere within these…
- Confidence in outsourcing grows post-recession by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:29
  More than half of outsourcing end-users are more confident in the use of outsourcing to support their business objectives than they were in 2009. According…
- Don't Start Bulldozers Yet On Contact Center Expansion by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:27
  Last month Noble Systems came out with a survey that it had commissioned which revealed that 97 percent of respondents expect their businesses to grow or…
- Making Change - The challenges of outsourcing in professional services firms by: OutsourcingWorld Staff Writer
  April 14, 2010, 01:05
  When a company's intrinsic value rests on the ability to attract, satisfy and retain very smart people whose production is intellect, outsourcing presents a…
- Top 10 Developments that changed Shared Services by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:56
  It’s remarkable to think that the space in which we operate - now a skein of connected activities across numerous industries and sectors employing millions…
- HR Shared Services Optimisation: Attaining the full potential of HR Shared Services by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:53
  Much has been said about the role of shared services in the transformation of the Human Resources function. Yet for many companies, the benefts expected from…
- Becoming a knowledge competitor via Knowledge Process Outsourcing (KPO) by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:45
  The advantages of implementing knowledge process outsourcing (KPO) vary according to the aspiration of the organization. If a company already drives its…
- Chat nursing potentials eyed for BPO industry by: OutsourcingWorld Staff Writer
  April 13, 2010, 02:44
  A booming industry in the United States Business Processing Sector is being eyed by local ICT players as a potential industry for the City which would benefit…
- First Quarter 2010 Part 1 of 4: New Outsourcing Techniques in Play by: OutsourcingWorld Staff Writer
  April 12, 2010, 01:04
  For the first quarter 2010, expectations and estimates are high, buoyed by the continued recovery of the economy from the recession. And although there have…
- What is LPO and What Are Its Advantages? by: OutsourcingWorld Staff Writer
  April 9, 2010, 01:01
  Various sort of work is outsourced these days to several Asian countries as internet has made it easy to assign work internationally. BPO (Business Process…
- India cashes in on procurement outsourcing bonanza by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  Procurement outsourcing ranks among the fastest shifting service lines to offshore providers with over 77 per cent of large-scale arrangements and 48 per cent…
- Outsourcing and multi-sourcing gain ground by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  The number of outsourcing contracts awarded globally will rise in 2010 as organisations look for new ways to optimise critical business operations such as…
- IT outsourcing holds concrete benefits for SMEs by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  Company size is irrelevant when it comes to unlocking the benefits of IT outsourcing, a new report suggests. The report, entitled ‘IT Outsourcing – Size…
- Recruitment Process Outsourcing(Rpo) by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:45
  The outsourcing of the recruitment process will help companies to get quality work along with cost effectiveness. The outsourcing company will get enough scope…
- Call Centers Advantages To Businesses by: OutsourcingWorld Staff Writer
  March 29, 2010, 01:44
  Call centers have become known name to every industry. Be it customer service or appointment scheduling, surveying the response of latest product launch or a…
- Techniques for Ensuring Innovation from BPO Providers by: OutsourcingWorld Staff Writer
  March 24, 2010, 02:01
  Holding regular reviews and engaging partners must be a regular activity for ensuring innovative growth. Governance is pivotal to your success. The most…
- Health sector talks focus on outsourcing by: OutsourcingWorld Staff Writer
  March 17, 2010, 02:29
  HEALTH SECTOR unions are expected to press health service management today on plans for outsourcing jobs as part of the latest phase of the new talks between…
- New Trends in Outsourcing Strategies by: OutsourcingWorld Staff Writer
  March 16, 2010, 01:50
  Contrary to what some naysayers of outsourcing are saying, the industry is alive and well, and it seems that it’s going to stay for a long while yet. As…
- SEO Offshoring Success – How Search Engine Optimization Saved Outsourcing by: OutsourcingWorld Staff Writer
  February 26, 2010, 22:00
  SEO or Search Engine Optimization (The process of listing a website in the first page of major search engines through web development, link-building and…
- Ten Trends for Legal Outsourcing in 2010 by: OutsourcingWorld Staff Writer
  February 26, 2010, 22:00
  When a corporation or a law firm acquires legal support services from an outside law firm or legal support services provider near-shore or offshore, that’s…
- Innovations in Outsourcing: New Ways, New Things, New Trends by: OutsourcingWorld Staff Writer
  February 26, 2010, 01:01
  A The Random House Dictionary defines the word innovation as the introduction of new things or methods. When applied to the world of outsourcing in 2004,…
- Animation BPO growing in strength by: OutsourcingWorld Staff Writer
  February 25, 2010, 08:52
  Animation and gaming are seen as the next wave in Indias successful outsourcing story. However, there is a major change, this is a sector which has moved up…
- Understanding Business Processes: A Key to Successful Outsourcing by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:05
  Today, a new wave of interest (and spending!) on BPO-centric IT solutions has become apparent. This new wave has made it almost inevitable that some of the…
- E-Commerce Developers: What They Do by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:03
  E-commerce developers are the profession of today. Companies know that a good web site can bring them tons of new customers and sales, and they know that…
- BPO Practice: From Traditional to Transformational by: OutsourcingWorld Staff Writer
  February 23, 2010, 01:01
  This article is about the business structure that uses the outsourcing strategy for business finance. A new model for outsourcing is radically reshaping the…
- Business Transformation 2.0: The Document Outsourcing Revolution by: OutsourcingWorld Staff Writer
  February 21, 2010, 01:17
  If you’ve been keeping up with the pace of business transformation, you’ve probably turned your IT operations over to experts and optimized some of your…
- Document Outsourcing (15)
  - Philippine medical transcription rewrites self amid global changes by: OutsourcingWorld Staff Writer
    August 13, 2010, 01:01
    AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country. With a…
  - The age of journalistic outsourcing by: OutsourcingWorld Staff Writer
    July 16, 2010, 01:01
    In a seventh-floor conference room festooned with framed articles and journalism awards, Managing Editor Gordon Witkin leads the morning discussion of stories…
  - Article | Outsource Article Writing – Amazing Outsourcing Tips Part 1 by: OutsourcingWorld Staff Writer
    April 30, 2010, 01:03
    Contrary to popular beliefs, outsourcing is not exactly a walk in the park. It needs careful planning and precise execution to make sure that you’ll get…
  - Offsite Records Storage Management by: OutsourcingWorld Staff Writer
    April 30, 2010, 01:01
    One of the first things to do when deciding on which company to choose when it comes to outsourcing the management of you sensitive data and documents is to…
  - Outsource Article Writing - The Benefits You Get From Outsourcing Your Articles by: OutsourcingWorld Staff Writer
    April 29, 2010, 05:20
    Outsourcing is the process of subcontracting a service such as article writing to a third party or ghostwriter. Internet marketers usually subcontract their…
  - Outsourcing Legal Services – Why Do You Need To Do It? by: OutsourcingWorld Staff Writer
    April 26, 2010, 01:01
    Legal Process Outsourcing is fast becoming a popular realm of services in the offshore outsourcing industry. Companies and organizations across the world are…
  - Benefits Of Online Legal Transcription Services by: OutsourcingWorld Staff Writer
    April 23, 2010, 01:05
    The benefits of online legal transcription services are convincing enough for legal professionals and law firms to sign up for their services. Firstly, online…
  - LPO (Legal Process Outsourcing) and Document Review by: OutsourcingWorld Staff Writer
    April 8, 2010, 05:10
    Legal Process Outsourcing (LPO) is an industry that has been growing rapidly in the recent year and involves outsourcing of legal works by the legal communities…
  - Why Should You Hire Data Transcribing Services? by: OutsourcingWorld Staff Writer
    March 17, 2010, 02:30
    Data transcribing services involves converting spoken language source into written or printed documents. There are a number of offshore data transcribing…
  - Data Mining Services – How Can It Be Applied Profitably For Businesses? by: OutsourcingWorld Staff Writer
    March 17, 2010, 02:29
    Data Mining Services – How Can It Be Applied Profitably For Businesses? Data mining refers to the process of extracting hidden predictive information from…
  - Outsourcing The Accounting Services Would Be Wise by: OutsourcingWorld Staff Writer
    February 24, 2010, 01:11
    In this fast growing business world, outsourcing the accounting and bookkeeping activities to other countries where the labour comes cheap, has been witnessing…
  - The New Strategy Of Outsourcing Bookkeeping Services by: OutsourcingWorld Staff Writer
    February 24, 2010, 01:01
    Outsourcing various kinds of services including bookkeeping tasks is now the strategy of most of the businesses operating in different fields. As a result…
  - Online Services And Bookkeeping by: OutsourcingWorld Staff Writer
    February 24, 2010, 01:01
    Maintaining the books accurately and systematically is a real challenge because along with this, one will have to handle and manage the overall office tasks…
  - E-Commerce Developers: What They Do by: OutsourcingWorld Staff Writer
    February 23, 2010, 01:03
    E-commerce developers are the profession of today. Companies know that a good web site can bring them tons of new customers and sales, and they know that…
  - Business Transformation 2.0: The Document Outsourcing Revolution by: OutsourcingWorld Staff Writer
    February 21, 2010, 01:17
    If you’ve been keeping up with the pace of business transformation, you’ve probably turned your IT operations over to experts and optimized some of your…
- Creative Graphics Outsourcing (3)
  - Top Tips On What You Should Know About Web Design Outsourcing by John Davis by: OutsourcingWorld Staff Writer
    May 13, 2010, 01:04
    Graphic design is a well experienced work in the field of business. The success of a business lies on the advertisement with attractiveness. To bring attraction…
  - Animation Outsourcing by: OutsourcingWorld Staff Writer
    May 4, 2010, 01:05
    The outsourcing industries in India and Philippines have grown to a great extent because of their great man power. Animation outsourcing is one of the main…
  - Animation BPO growing in strength by: OutsourcingWorld Staff Writer
    February 25, 2010, 08:52
    Animation and gaming are seen as the next wave in Indias successful outsourcing story. However, there is a major change, this is a sector which has moved up…
Industry Leader Profiles (79)
- India: Where Lies the Next Big Investment Opportunity? by: OutsourcingWorld Staff Writer
  September 2, 2010, 04:23
  A vibrant economy, 1.1 billion people, a burgeoning middle class, 8 percent sustainable growth, robust legal and regulatory framework, and an entrepreneurial…
- Revenue from domestic BPO services to touch .6 bn in 2014 by: OutsourcingWorld Staff Writer
  September 1, 2010, 01:01
  India's domestic business process management services segment is expected to achieve a revenue of USD 1.6 billion by 2014 from USD 521 million in 2009,…
- TriZetto Acquires Tela Sourcing to Expand Business Process Outsourcing Services Capabilities for Healthcare Markets by: OutsourcingWorld Staff Writer
  August 31, 2010, 01:01
  The TriZetto Group, Inc. today announced that it has acquired all of the voting stock of privately held Tela Sourcing, Inc., a Baltimore-based business process…
- PLDT cranks up BPO arm for primetime by: OutsourcingWorld Staff Writer
  August 27, 2010, 04:41
  After its formal introduction as the consolidated BPO division of PLDT, SPi Global has set an ambitious goal of generating at least 0 million in revenues in…
- BPAP: RP to establish as major BPO player in non-voice services by: OutsourcingWorld Staff Writer
  August 24, 2010, 09:47
  MANILA, Philippines -- BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing…
- China gives tax break to service outsourcing firms by: OutsourcingWorld Staff Writer
  August 19, 2010, 01:01
  China will exempt service outsourcing companies from business tax from July 1 until the end of 2013 to boost their expansion, the Finance Ministry said on…
- Is China ready for your outsourcing work? by: OutsourcingWorld Staff Writer
  August 18, 2010, 01:01
  While China is well on the way to establishing itself as an outsourcing hotspot, the country isn't set up for European and Northern American offshoring…
- Philippine medical transcription rewrites self amid global changes by: OutsourcingWorld Staff Writer
  August 13, 2010, 01:01
  AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country. With a…
- Survey: BPOs survival under threat by: OutsourcingWorld Staff Writer
  August 11, 2010, 01:51
  Poor working conditions in Business Process Outsourcing firms threatens the survival and profitability of the sector globally, a new survey shows. This new…
- Skyrise launches 4th building project for BPOs in Asiatown IT Park by: OutsourcingWorld Staff Writer
  August 10, 2010, 01:52
  ONLY a year since launching their last project in Asiatown I.T. Park in Cebu City, a major real estate developer launched a new building last week. Skyrise…
- Business outsourcing reshaping Philippine society by: OutsourcingWorld Staff Writer
  August 9, 2010, 02:02
  MANILA – Daybreak is happy hour in a world turned upside down at a trendy bar in the Philippines' financial district, the clientele young and loud and with a…
- ILO: Many call center agents in RP suffer from insomnia, fatigue by: OutsourcingWorld Staff Writer
  August 6, 2010, 01:09
  A significant percentage of workers employed in the country’s business process outsourcing (BPO) sector — majority of whom working in call center facilities…
- Manpower minister promises to rearrange outsourcing system by: OutsourcingWorld Staff Writer
  August 5, 2010, 01:01
  Minister of Manpower and Transmigration Muhaimin Iskandar promised on Monday to rearrange existing outsourcing work contract system because the system was…
- Advantages of Outsourcing from the Philippines by: OutsourcingWorld Staff Writer
  July 29, 2010, 01:01
  Most businesses lean towards outsourcing from the Philippines as a means of improving their business, considering the quality of work that needs to be done, as…
- Outsource jobs good, but conditions could be better: UN by: OutsourcingWorld Staff Writer
  July 23, 2010, 01:01
  MANILA — Global back office outsourcing is creating "reasonably good" jobs in poorer countries, but staff are stressed and some work conditions have to be…
- China beats India as top outsourcing spot by: OutsourcingWorld Staff Writer
  July 22, 2010, 01:01
  EW DELHI: China has replaced India as the primary destination of outsourcing and shared services for Asia-Pacific companies, according to the accounting firm…
- Dumaguete cited in outsourcing by: OutsourcingWorld Staff Writer
  July 15, 2010, 01:01
  Negros Oriental Department of Trade and Industry Provincial Director Javier Fortunato received Dumaguete City’s award as the 10th in outsourcing places…
- US bill restricting outsourced call center won't affect RP by: OutsourcingWorld Staff Writer
  July 13, 2010, 01:01
  A United States Senate bill seeking to discourage the transfer of American contact center jobs to foreign locations is not expected to adversely affect the…
- BPO companies support MBA facility at the SRP by: OutsourcingWorld Staff Writer
  July 12, 2010, 01:01
  Following the turn over of the Cebu City government of a five-hectare area at the South Road Properties to the University of the Philippines Cebu where the…
- BPO to support 100 scholars a year by: OutsourcingWorld Staff Writer
  July 9, 2010, 01:01
  Outsourcing company Accenture has allotted .26 million or roughly P58 million to send at least 100 students every year to a partner university in Cebu…
- Egypt Named Offshoring Destination of the Year at the Inaugural European Outsourcing Association Awards by: OutsourcingWorld Staff Writer
  July 8, 2010, 22:19
  Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night,…
- Biggest BPO locators eye Davao by: OutsourcingWorld Staff Writer
  July 6, 2010, 01:01
  Two of the biggest Business Process Outsourcing (BPO) locators are now looking at Davao as the potential area of their business, said Davao City ICT President…
- US billion targeted from ten industries by: OutsourcingWorld Staff Writer
  July 5, 2010, 01:01
  The Government is looking at ten industries in Sri Lanka that will earn US$ one billion each in the future. IT/BPO, clinical trials and research industries are…
- Indian BPO firms forced to set up new global delivery centres by: OutsourcingWorld Staff Writer
  June 23, 2010, 01:57
  BANGALORE: Indian BPO firms are tuning in to a global delivery model — doing the right thing from the right geography — as value creation for customers…
- Aquino says he will review PAL outsourcing program by: OutsourcingWorld Staff Writer
  June 22, 2010, 01:01
  PRESIDENT-ELECT Benigno Aquino III on Sunday vowed to “ascertain the facts” and review the Labor Department’s order approving the planned outsourcing of…
- Ness Technologies Wins Million Outsourcing Contract with Israel's Clalit Health Services by: OutsourcingWorld Staff Writer
  June 21, 2010, 08:40
  TEL AVIV, Israel, June 21, 2010 /PRNewswire-FirstCall/ -- Ness Technologies, Inc. (NASDAQ: NSTC and TASE: NSTC), a global provider of information technology…
- Mitie benefits from more outsourcing by: OutsourcingWorld Staff Writer
  June 18, 2010, 01:01
  The support services group, which provides gallery attendants for Tate Britain and cleaning staff for the Tower of London, saw pre-tax profits jump 12pc to…
- Local firms unfazed by new UK policies by: OutsourcingWorld Staff Writer
  May 19, 2010, 01:03
  PHILIPPINE-BASED merchandise and service exporters remain upbeat over the United Kingdom market even as the new government there has announced plans to cut…
- Is Outsourcing Good For America? Oh, Hell Yeah! by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:05
  Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C'mon most of us outsource repairing our vehicles…
- OnlineJobs.ph Opens Outsourcing Services to the Public – Hiring Educated, Full-time Filipino Employees for as Little as 0 Per Month by: OutsourcingWorld Staff Writer
  May 18, 2010, 01:01
  OnlineJobs.ph continues to revolutionize the way business is done overseas. And they have opened their services to the public. With proprietary contracting in…
- Cognizant acquires UK consulting co by: OutsourcingWorld Staff Writer
  May 13, 2010, 01:01
  CHENNAI: Cognizant Technology Solutions announced on Monday that it has acquired the PIPC Group, a global programme management consulting firm based in London.…
- Sri Lanka lures European small business in IT outsourcing by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:04
  Sri Lankan information technology companies are trying to attract business process outsourcing (BPO) work from European small businesses, an industry group…
- UK no longer biggest outsourcing market outside US by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:02
  For the first time, France, Germany and Sweden all spent more on outsourcing than the UK in the first quarter of this year as contract renegotiations surged,…
- Clients of Indian IT firms now willing to be identified by: OutsourcingWorld Staff Writer
  May 7, 2010, 01:01
  Bangalore: As Indian software exporters see business return to normal with Western firms stepping up outsourcing, they are also witnessing a growing openness…
- Why Nigeria failed in outsourcing – NITDA by: OutsourcingWorld Staff Writer
  May 6, 2010, 01:03
  Nigeria failed to make an inroad into the huge global outsourcing business because of the harsh operating environment characterised by lack of proper legal…
- Manila looks set to become franchising hub in Asia by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:05
  AFTER business-process outsourcing (BPO), franchising is now seen as the next biggest employment generator and catalyst for real-estate development as more…
- Ali launches first BPO campus in Baguio by: OutsourcingWorld Staff Writer
  May 5, 2010, 01:03
  Ayala Land, Inc. recently broke ground for its first mixed-use development in Baguio City. The Baguio-AyalaLand TechnoHub is envisioned to be an integrated…
- Continental markets drive first-quarter European outsourcing deals by: OutsourcingWorld Staff Writer
  May 3, 2010, 01:01
  Sweden, France and Germany were the strongest outsourcing markets outside of the US during the first quarter of 2010, surpassing the UK for the first time,…
- Ghana invests 0m in nationwide broadband infrastructure by: OutsourcingWorld Staff Writer
  April 30, 2010, 01:02
  The Ghana government has awarded a 0 million contract to Huawei Technologies, a Chinese-based ICT and telecommunication infrastructure company, to provide…
- Why Filipinos Are The Best Offshore Workforce Today by: OutsourcingWorld Staff Writer
  April 29, 2010, 05:21
  To say that Filipinos have a better appreciation and understanding of American language and culture than people from India, China and other providers of…
- Private sector, Canadian Chamber hail Palace "cyber czar" by: OutsourcingWorld Staff Writer
  April 29, 2010, 05:19
  Manila -- The advances in the government's information and communication technology (ICT) program drew private sector recognition when Secretary Ray Anthony…
- Shanghai Sets Up Call Centers for Expo 2010 by: OutsourcingWorld Staff Writer
  April 29, 2010, 01:01
  New multi-language call centers have been set up in Shanghai in time for World Expo 2010 happening from May 1 to October 31. An estimated 3.5 million foreign…
- IT is staging a turnaround by: OutsourcingWorld Staff Writer
  April 28, 2010, 03:13
  Good news for Information Technology (IT) industry in India. The IT and BPO (Business Process utsourcing) industry which was witnessing a slow growth in the…
- IT-BPO industry gets code for corporate governance by: OutsourcingWorld Staff Writer
  April 28, 2010, 03:12
  Industry body Nasscom on Tuesday unveiled a new set of voluntary recommendations meant for strengthening corporate governance practices in the Indian IT-BPO…
- India IT firms surpass U.S. in revealing workforce makeup by: OutsourcingWorld Staff Writer
  April 28, 2010, 03:01
  It's too bad that U.S. IT tech firms aren't as open as some India IT offshore outsourcing operations in disclosing details about their workforces. Oh, the…
- EPF to outsource US0m by end-Q3 by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:04
  THE Employees Provident Fund (EPF) will be outsourcing US0 million for the global fixed income mandate scheduled by the end of the third quarter this…
- Davao hones edge as BPO hub by: OutsourcingWorld Staff Writer
  April 26, 2010, 01:03
  DAVAO CITY — The city’s information and communications technology sector will focus on four concerns, namely: building up a sustainable pool of talent,…
- The Story of Offshore Outsourcing in the Philippines by: OutsourcingWorld Staff Writer
  April 23, 2010, 01:01
  The outsourcing industry always had a great advantage in the business world. The initiative of doing one's work in order to maintain stability and flexibility…
- Indian firms back to buying overseas assets by: OutsourcingWorld Staff Writer
  April 22, 2010, 03:31
  After shying away from overseas acquisitions during the global financial crisis, Indian companies are once again back to acquiring foreign assets. According…
- BPO sector still top revenue draw by: OutsourcingWorld Staff Writer
  April 22, 2010, 01:02
  AMID the continuing scarcity of qualified people for work in business-process outsourcing (BPO), call centers remain the top revenue earners in the BPO…
- Cost-Hikes in China, India to Push U.S. into Manufacturing Powerhouse by: OutsourcingWorld Staff Writer
  April 20, 2010, 01:02
  With expenses rising in traditionally low-cost countries like mainland China, there is an ongoing debate as to the probability of the U.S. turning into a…
- Davao is top ‘next wave’ BPO site by: OutsourcingWorld Staff Writer
  April 19, 2010, 01:02
  DAVAO HAS been named the Philippines’ top "next wave" city for business process outsourcing (BPO). The city, located in the province of Davao del Sur, was…
- Biz sector aims to make Cebu an ICT, BPO hub by: OutsourcingWorld Staff Writer
  April 19, 2010, 01:01
  Cebu City (13 April) -- To advance the image of Cebu as a major information and communication technology (ICT) and business process outsourcing (BPO) hub, the…
- RP’s language diversity attracts BPO firms by: OutsourcingWorld Staff Writer
  April 16, 2010, 01:05
  It’s not just mastery of the English language, but language diversity among Filipinos to speak Mandarin, Korean, Japanese, French, and German has prompted…
- Special Report - Call Centres in the Philippines by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:36
  Over the past 10 years the Philippines has become a significant outsourcing destination. In this special report Rob O’Malley looks what has driven call…
- Don't Start Bulldozers Yet On Contact Center Expansion by: OutsourcingWorld Staff Writer
  April 15, 2010, 03:27
  Last month Noble Systems came out with a survey that it had commissioned which revealed that 97 percent of respondents expect their businesses to grow or…
- Outsourcing Philippines – Report Card by: OutsourcingWorld Staff Writer
  April 12, 2010, 01:05
  The Philippines and its outsourcing services sector is presently under evaluation by both internal and external raters. This April, two international credit…
- BPO Flourishes in the Philippines by: OutsourcingWorld Staff Writer
  April 12, 2010, 01:03
  BPO has expanded boundaries for underdeveloped countries to global business and this has inspired local talent to rise to excellent credentials and compete…
- RP is No. 2 outsourcing nation in the world by: OutsourcingWorld Staff Writer
  April 7, 2010, 02:37
  The 2009 Global Services/Tholons Top 50 Emerging Outsourcing Cities report has cited the Philippines as the Number 2 offshore outsourcing nation in the world…
- China Exclusive: Service outsourcing industry robust in China, boosts employment by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:53
  The global economic meltdown impacted many of the clients of BT Frontline, which provides outsourcing services for the IT systems of docks and logistics…
- Manpower Inc. Announces Completion of Acquisition of COMSYS IT Partners, Inc. by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:52
  Manpower Inc. (NYSE:MAN - News) announced today that it has successfully completed its acquisition of COMSYS IT Partners, Inc., through the merger of a wholly…
- Analysis: China targets India as outsourcing race hots up by: OutsourcingWorld Staff Writer
  April 6, 2010, 03:49
  Back in 2004 Forbes ran a poll asking its readers if China or India would be the premier outsourcing location in the global business world by 2010. In itself…
- Swedish e-sourcing firm acquired by Capgemini by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  Swedish procurement technology company, IBX, has been acquired by Capgemini in a deal being described as providing, "the industry's first global end-to-end…
- India cashes in on procurement outsourcing bonanza by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  Procurement outsourcing ranks among the fastest shifting service lines to offshore providers with over 77 per cent of large-scale arrangements and 48 per cent…
- Analysis: BP outsources IT procurement by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  If 2009 was the year that saw a wave of procurement outsourcing, it was a relatively small wave. But despite this, the new decade at list started with a bang…
- Outsourcing firm may hire 600 agents by: OutsourcingWorld Staff Writer
  April 5, 2010, 02:49
  TACLOBAN,PHILIPPINES — Nasdaq-listed APAC Customer Services, Inc. is set to expand its operations here and hire additional workers to meet higher demand from…
- BPO market to grow 25 % in 2010: Gartner by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:02
  The business process outsourcing (BPO) market in India is estimated to grow 25 percent in 2010, according to IT research and advisory firm Gartner. The…
- Dhaka ranks third in global freelance outsourcing work by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  Dhaka has become one of the top destinations for freelance online work, outshining Indian cities such as Bangalore, as the Bangladeshi capital fast emerging as…
- Outsourcing Ruling Against EDS Gives Customers Power by: OutsourcingWorld Staff Writer
  March 31, 2010, 01:01
  In what could be an important decision for the IT outsourcing industry and its customers, a London court recently ruled that EDS ( now part of Hewlett-Packard)…
- Emerging Challenge: Risk Management in an Outsourced World by: OutsourcingWorld Staff Writer
  March 30, 2010, 01:02
  Accounting fraud at outsourcing giant Satyam and terrorist attacks in Mumbai and Jakarta should resonate with risk managers in any organization that outsources…
- India’s Inflation Could Take another Big Bite From Outsourcing Dominance by: OutsourcingWorld Staff Writer
  March 30, 2010, 01:01
  Buy-side outsourcing customers are bracing for the fallout of a spiking inflationary cycle in India, which recently hit a 16-month high and outpaced 20 other…
- Outsourcing to India: Europe plays strictly by the rules by: OutsourcingWorld Staff Writer
  March 22, 2010, 02:08
  European outsourcing customers prefer contract staff and local delivery, as per a latest Forrester study. Western Europe, which accounts for nearly .8-billion…
- RP has moved up in BPO value chain by: OutsourcingWorld Staff Writer
  March 17, 2010, 02:29
  The local outsourcing sector has moved up in the value chain by going into new domains such as business analysis, financial accounting, and map-making, etc.,…
- ‘India will remain on top’ by: OutsourcingWorld Staff Writer
  March 16, 2010, 02:04
  India will remain a dominant force in IT and business process outsourcing for two decades, while China will struggle to match its success, says an authoritative…
- Robinsons Land expands BPO site development to Cebu by: OutsourcingWorld Staff Writer
  February 26, 2010, 01:01
  MANILA, Philippines - Robinsons Land Corporation, a premiere property developer that has established unparalleled landmark developments, is further strengthenin…
- Philippines' Outsourcing Industry to Tap European Countries by: OutsourcingWorld Staff Writer
  February 25, 2010, 08:55
  The European Chamber of Commerce of the Philippines (ECCP) advised the booming Philippines business process outsourcing (BPO) sector to tap other countries…
- Top 10 Aspirants : Outsourcing Destinations by: OutsourcingWorld Staff Writer
  February 25, 2010, 01:01
  The list has four cities from Asia itself. Of which, two are Indian cities (Bhubaneswar and Thiruvananthapuram) and the other two are Filipinos (including…
- U.S. wants Indian firms to create jobs in America by: OutsourcingWorld Staff Writer
  February 25, 2010, 01:01
  U.S. Ambassador to India Timothy J. Roemer also sought to downplay concerns that President Barack Obama was targeting American companies having operations in…
- Infosys BPO sets expansion, looking for 700 lawyers by: OutsourcingWorld Staff Writer
  February 22, 2010, 02:00
  BUSINESS PROCESS outsourcing (BPO) company Infosys BPO Ltd. said it is planning to expand its business in the Philippines by building another facility and…
Business Services (7)
- Outsourcing Accounting & Tax Preparation by: OutsourcingWorld Staff Writer
  August 26, 2010, 23:07
  One of the best practices today in accounting and tax preparation services is outsourcing. It not only saves time and energy for individuals and business…
- IT outsourcing news: Security spending set to rise by: OutsourcingWorld Staff Writer
  August 20, 2010, 01:01
  The global IT security software market is set to be worth more than .5 billion (£10.5 billion) in 2010, it has been reported. According to research…
- IT outsourcing news: Security spending set to rise by: OutsourcingWorld Staff Writer
  August 17, 2010, 01:01
  The global IT security software market is set to be worth more than .5 billion (£10.5 billion) in 2010, it has been reported. According to research…
- Philippine medical transcription rewrites self amid global changes by: OutsourcingWorld Staff Writer
  August 13, 2010, 01:01
  AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country. With a…
- Skyrise launches 4th building project for BPOs in Asiatown IT Park by: OutsourcingWorld Staff Writer
  August 10, 2010, 01:52
  ONLY a year since launching their last project in Asiatown I.T. Park in Cebu City, a major real estate developer launched a new building last week. Skyrise…
- Outsourcing PHP Developers by: OutsourcingWorld Staff Writer
  July 20, 2010, 01:01
  PHP developers can take into account commercial considerations within a time frame with a high level of communication and support. PHP developers can provide…
- AdPort What? by: Editor
  July 10, 2010, 12:21
  A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere. …
On-line Marketing Tools (1)
- AdPort What? by: Editor
  July 10, 2010, 12:21
  A new face has emerged in the world of International Business Directories, to become one of the fastest growing on-line directory publishers anywhere. …

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