Taking the first concrete step towards curtailing the rising incidents of crime against business process outsourcing (BPO) and IT staffers, the Regional Transport Office has made uniform compulsory for cab drivers who are offering services to the employees of IT-BPO companies in the city.
RTO stated that Government of Maharashtra has defined the pattern for uniform [...]
Tue, September 7 2010 » Uncategorized » No Comments
THE MINISTRY of Women and Child Development is examining the issue of ‘surrogate motherhood’ in India for bringing up a comprehensive legislation. But surrogate motherhood – as an arrangement, in which a woman carries and bears a child for another person or persons, but takes no ownership of the child born – has also raised [...]
Wed, August 4 2010 » Uncategorized » No Comments
Outsourcing to India has become a flashpoint in the Democratic Party’s primary for a US Senate seat in Bill Clinton’s home state of Arkansas.
There have a series of attacks on Arkansas Lt Governor Bill Halter who has posed a serious challenge to sitting Senator, Democrat Blanche Lincoln.
The attacks have focused on how Halter sent “US [...]
Mon, May 17 2010 » Uncategorized » No Comments
The Air Force is ramping up a search for a new contractor for its Global Combat Support System (GCSS-AF) contract, an IT infrastructure and services outsourcing deal estimated to be worth almost $800 million.
Late Friday, the Air Force issued a request for proposals for the deal, which is expected to be awarded in April 2011. [...]
Thu, May 6 2010 » Uncategorized » No Comments
Outsourcing continues to turn up in (un?)expected places. Just a few days ago, the New York Times reported in this story that spammers are outsourcing.
Yep, the folks that do their best to cram spam into the inboxes and social network accounts and Web sites of everyone are outsourcing some of their more mundane tasks to [...]
Tue, April 27 2010 » Uncategorized » No Comments
Business process outsourcing companies serving the aviation industry have seen a spike in call volumes – in some cases three times the normal levels – from distressed airline passengers, as the volcanic ash cloud grounded and disrupted tens of thousands of flights, in and out of Europe.
Offshore BPOs such as Aegis and InterGlobe Technologies have [...]
Thu, April 22 2010 » Uncategorized » No Comments
Source
Below is a list of terminologies or jargon used in the BPO/Telemarketing world.
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Wed, April 21 2010 » Uncategorized » No Comments
Since the Industrial Revolution, companies have grappled with how they can exploit their competitive advantage to increase their markets and their profits. The model for most of the 20th century was a large integrated company that can “own, manage, and directly control” its assets. In the 1950s and 1960s, the rallying cry was diversification to [...]
Tue, April 20 2010 » Management Trends, Outsourcing Business Trends, Uncategorized » No Comments
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