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A Window Into The World Of BPO Business Process Outsourcing

Things to know before outsourcing an LPO project

LPO industry is on growth today and expected to reach $4 billion by 2015. Many law firms and in-house legal departments of the companies hire the services of LPO providers on a temporary or ongoing basis. Many law firms in UK, USA, and Canada receive a calls, mails from LPO providers from India, Philippines, and [...]

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Fri, September 10 2010 » Legal Outsourcing » No Comments

What contributes to the success of LPO

LPO is not a new phenomenon, driven by the competition, temptation of lower cost and client’s preference to have quality work with lower cost led to the emergence of Legal Process Outsourcing in 1995. US based Bickel and Brewer was the first law firm to outsource its legal processes to India in this regard. Thereafter, [...]

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Thu, September 9 2010 » Legal Outsourcing » No Comments

Is IT outsourcing set to pick up?

Britons working in the IT sector could be set to notice a pick-up in demand for their services, it has been suggested.
A recently-published report by business and technology market research firm Gartner has revealed that 53 per cent of European businesses are planning to increasingly outsource some of their functions this year.
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Wed, September 8 2010 » Outsourcing Business Trends » No Comments

Mobile price wars spell boon for outsourcing firms

The business process outsourcing (BPO) sector is seeing growth in the domestic market, driven by the massive drop in call tariffs as telecoms firms engage in price wars.
“Since the price wars began last week, we have already signed two domestic clients — a bank and an insurance company — purely because the telecommunications charges now [...]

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Mon, September 6 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Outsourcing gains acceptance, boosting BPO optimism

Increasing acceptance of outsourcing appears to have benefited the Philippine BPO industry as client companies focus on cost-saving and productivity-enhancing measures. Clients are also outsourcing more complex processes, increasing the value of services offered by the industry, according to the results of a recent industry forum and a related survey.
BPO executives attending an industry briefing [...]

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Fri, September 3 2010 » Outsourcing Business Trends » No Comments

Outsourcing creates new jobs

Despite, the hue and cry over off-shoring of call centre and programming jobs, the backlash against outsourcing is far too exaggerated.
Global Insight, a survey company hired by Information Technology Association of America concluded that the entire process of off-shoring / outsourcing created more jobs than those lost.
A worldwide economy is bound to lead to globalisation [...]

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Mon, August 30 2010 » Outsourcing Business Trends » No Comments

The Future Of Outsourcing

Globalization has been brutal to midwestern manufacturers like the Paper Converting Machine Co. For decades, PCMC’s Green Bay (Wis.) factory, its oiled wooden factory floors worn smooth by work boots, thrived by making ever-more-complex equipment to weave, fold, and print packaging for everything from potato chips to baby wipes.
But PCMC has fallen on hard times. [...]

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Wed, August 25 2010 » Outsourcing Business Trends » No Comments

BPAP: RP to establish as major BPO player in non-voice services

MANILA, Philippines — BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing (BPO) Forum held in Jersey City, New Jersey.
The forum served as a venue for delegates to discuss the latest trends, issues, challenges, as well as best practices, in the global outsourcing industry.
The [...]

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Tue, August 24 2010 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments