SMBs do not always follow the wider trends in business process outsourcing (BPO), but some of the general trends services advisory firm Tholons predicts for the BPO market in 2012 should be of particular interest to MSPs serving an SMB client base. Forecasted developments in the areas of vertical BPO, risk management, and social applications [...]
Fri, February 3 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments
While the outsourcing of government services has proven to be a good way to reduce government expenses without sacrificing quality, it hasn’t been implemented enough in the government of Guam. But that may be changing. Gov. Eddie Calvo, in the State of the Island Address, said the Motor Vehicle Division of the Department of Revenue [...]
Fri, February 3 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments
Councilman Dan Halloran (R-Whitestone) thinks it’s time for the city to get serious about how it operates and help save some area jobs. During a press conference Sunday outside the postal processing center in College Point, the councilman pointed out that the city is now outsourcing mail, using out-of-state addresses to collect taxes and for [...]
Fri, February 3 2012 » Business Services, Outsourcing Business Trends » No Comments
LEGAZPI CITY – After dominating the call center industry, the Philippines is now eyeing on becoming one of the world leaders in four more fast growing outsourcing services, according to the Information and Communications Technology Office (ICTO) of the Department of Science and Technology (DOST). These services are on Healthcare Information Management Outsourcing, Finance and [...]
Thu, February 2 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
Total spending on IT and business process outsourcing in Europe last year was the highest ever in a 12 month period – and 27% up on 2010. That’s among the headline figures from Information Services Group’s TPI index, which suggests a renewed appetite for IT outsourcing.
Thu, February 2 2012 » Business Transformation Trends, Management Trends, Outsourcing Business Trends » No Comments
Supreme Court’s verdict on the multi-crore scam has shocked the telecom sector. However, it may have a huge hit on IT and BPO companies too, reports CNBC-TV18 quoting sources. It is learnt that Tech Mah , IBM, Genpact Aegis, Viom have deals with the affected telecom companies. According to sources, Uninor has deals worth USD [...]
Thu, February 2 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
It is no secret that by comparison to US manufacturing costs, Chinese labor is extremely cheap. The decay of the American workforce has in many ways been intrinsically tied to the explosion of the Chinese labor market over the last twenty years. In 2012, estimates claim that over 70% of the products sold on American [...]
Wed, February 1 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
Rep. Gary Peters (D-Mich.) will introduce a bill Wednesday requiring large U.S. companies to disclose how many of their jobs are based on U.S. soil and how many are based abroad, an attempt to shed light on the number of American jobs being outsourced. Such data is closely guarded by some of the country’s biggest [...]
Wed, February 1 2012 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
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