The Philippines is one of the fastest growing call center outsourcing markets in the world. Thanks to the affordability and quality of the outsourcing services offered by Philippine call centers, several U.S. firms are outsourcing their jobs to this emerging market. The recently proposed bill to curb call center outsourcing within the U.S. will be [...]
Mon, January 30 2012 » Business Services, Business Transformation Trends, Industry Leader Profiles, On-line Marketing Tools, Outsourcing Business Trends » No Comments
Wilmette School District 39 officials cited a $258,000 operating deficit as a factor in shifting gears with its in-house bus service. Bids will be solicited from private companies next month, said Crystal LeRoy, District 39’s business manager.
Tue, January 24 2012 » Business Services, Business Transformation Trends, Employment Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
The term “outsourcing” may bring to mind overseas manufacturers and call centers stationed halfway around the globe, but one Midlander is trying to give the word a more local connotation. Miranda Hocutt, 25, helps keep Texas business owners afloat from behind her computer as a virtual assistant. She found out about the position through a [...]
Tue, January 17 2012 » Business Transformation Trends, Industry Leader Profiles, On-line Marketing Tools, Outsourcing Business Trends » No Comments
This time last year, I wrote a New Year column with seven predictions for events that would occur in business in 2011. It is time for reckoning and I must say that I scored poorly, with only three out of seven correct. To be fair to me, the predictions were deliberately provocative. As I noted [...]
Tue, December 27 2011 » Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
its business process outsourcing (BPO) arm has been granted a 5-year tax holiday by the Nigerian government for outsourcing activities. Spanco, which is one of the largest third party outsourcing companies in Africa, said it plans to invest $27 million in phases towards capacity build-up and infrastructure. It did not elaborate.
Fri, December 16 2011 » Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
MORE Australian organisations are minimising the risks of cloud computing by limiting their operations in the cloud and only using local providers, a legal expert says. According to DLA Piper intellectual property and technology partner Alec Christie, there are no wholly new legal risks that arise in respect of cloud computing that have not already [...]
Mon, December 12 2011 » Business Services, Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
More than 20 cities in China offer viable IT service delivery, according to a recent report by outsourcing consulting firm Everest Group, each with its pros and cons. And with each municipality offering a different value proposition–from language proficiency, technical skills and scalability to various government incentives, operating costs and regulatory requirements–deciding on the right [...]
Thu, December 8 2011 » Business Transformation Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
THE Constitutional Court ruled yesterday that the cancellation of an outsourcing contract between South African Airways (SAA) and cleaning company LGM obliged LGM to transfer the business back to SAA as a going concern. The judgment means that SAA has to take over the business it had outsourced to LGM in 2000, along with the [...]
Fri, November 25 2011 » Business Transformation Trends, Management Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
Welcome to OutsourcingWorld.biz™
A unique blog created by participants from all sides of the wall - Clients, Providers, BPO Managers, and Process Practitioners. We hope to inform and provide periodic insights into: the right and wrong ways of outsourcing; into best practices; designing successful sustainable processes; and how to avoid the client/process destroyers.
Please leave us your comments on our articles, and share your own insights - your articles or white papers are welcome. Submission to: chatter@OutsourcingWorld.biz
OutsourcingWorld™ is a publication of OutsourcingAge, and is a BusinessNotUsual™ website designed by WebFossil®, and published by McGuinnessPublishing™. Thank you for your visit, and we encourage you to visit our other related websites.
We Are A Proud Member Of
The Outsourcing Institute
Join Today!
