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	<title>OutsourcingWorld.biz &#187; Management Trends</title>
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		<title>BPO Trends offer SMB opportunites</title>
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		<pubDate>Fri, 03 Feb 2012 22:30:48 +0000</pubDate>
		<dc:creator>OutsourcingWorld Staff Writer</dc:creator>
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		<description><![CDATA[SMBs do not always follow the wider trends in business process outsourcing (BPO), but some of the general trends services advisory firm Tholons predicts for the BPO market in 2012 should be of particular interest to MSPs serving an SMB client base. Forecasted developments in the areas of vertical BPO, risk management, and social applications [...]]]></description>
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		<title>Expand: Don&#8217;t stop with the outsourcing of Motor Vehicle Division</title>
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		<pubDate>Fri, 03 Feb 2012 22:30:46 +0000</pubDate>
		<dc:creator>OutsourcingWorld Staff Writer</dc:creator>
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		<description><![CDATA[While the outsourcing of government services has proven to be a good way to reduce government expenses without sacrificing quality, it hasn&#8217;t been implemented enough in the government of Guam. But that may be changing. Gov. Eddie Calvo, in the State of the Island Address, said the Motor Vehicle Division of the Department of Revenue [...]]]></description>
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		<title>IT outsourcing sees unexpected growth</title>
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		<pubDate>Thu, 02 Feb 2012 23:58:53 +0000</pubDate>
		<dc:creator>OutsourcingWorld Staff Writer</dc:creator>
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		<description><![CDATA[Total spending on IT and business process outsourcing in Europe last year was the highest ever in a 12 month period – and 27% up on 2010. That&#8217;s among the headline figures from Information Services Group&#8217;s TPI index, which suggests a renewed appetite for IT outsourcing. Duncan Aitchison, president of ISG for North Europe reveals [...]]]></description>
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