MANILA, Philippines — Call center operators in the Philippines who serve mostly U.S. clients on Wednesday shrugged off President Barack Obama’s initiative to bring outsourced jobs back home. The Business Processing Association of the Philippines that groups 250 companies said that outsourcing has allowed U.S. companies to survive the global financial crunch by lowering costs [...]
Wed, January 25 2012 » Business Transformation Trends, Employment Trends, Management Trends, Outsourcing Business Trends » No Comments
Wilmette School District 39 officials cited a $258,000 operating deficit as a factor in shifting gears with its in-house bus service. Bids will be solicited from private companies next month, said Crystal LeRoy, District 39’s business manager.
Tue, January 24 2012 » Business Services, Business Transformation Trends, Employment Trends, On-line Marketing Tools, Outsourcing Business Trends » No Comments
BANGALORE: Many medium enterprises in IT/ITeS sector from Hyderabad and Bangalore are shifting or expanding their bases in the Philippines owing to concerns pertaining to infrastructure, cost of doing business and availability of skilled labour, an ASSOCHAM survey said. ASSOCHAM referred to current developments taking place in the southern part of the country, and said [...]
Wed, January 11 2012 » Business Transformation Trends, Employment Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
Traditionally on the brink of a new year, independent analysts and experts share their predictions and this time around we are sharing some relevant ones in the SOA and Cloud space for 2012. This year the common themes underpinning all SOA and Cloud predictions are the rapid changes occuring in Big Data and the consumerization [...]
Wed, December 28 2011 » Business Transformation Trends, Employment Trends, Management Trends, Outsourcing Business Trends » No Comments
When it comes to information technology and business process outsourcing, China has been on a tear. Global services exports from China nearly tripled, from $1.2 billion in 2007 to $3.5 billion in 2010, with IT services accounting for 65 percent of the total, according to a report released this month by outsourcing consultancy and analyst [...]
Wed, December 7 2011 » Business Services, Employment Trends, Industry Leader Profiles, Management Trends, Outsourcing Business Trends » No Comments
There are 37 Indian cities among the world’s 300 fastest growing urban centres, according to a survey conducted by the City Mayors Foundation, an global think tank on urban affairs. Beihai in China is the fastest growing city in the world, with a population growth rate of 10.58 per cent, says the survey. Sana’a in [...]
Thu, November 17 2011 » Business Services, Employment Trends, Outsourcing Business Trends » No Comments
HOUSTON: India will continue to be at the forefront of the development of knowledge process outsourcing (KPO) industry for the foreseeable future, says a report. However, in the recent years, a number of other viable KPO sourcing hubs have emerged in the Asia-Pacific region, says a report from independent technology analyst firm Ovum.
Mon, November 7 2011 » Business Transformation Trends, Employment Trends, Outsourcing Business Trends » No Comments
The contact centre business has become one of the important employment creators in the world and a critical resource for service-based industries. Contact centres in South Africa have a comparative advantage when it comes to operational costs. It cost between 30% and 35% less to run a contact centre operation in the country than in [...]
Wed, November 2 2011 » Business Transformation Trends, Employment Trends » No Comments
Welcome to OutsourcingWorld.biz™
A unique blog created by participants from all sides of the wall - Clients, Providers, BPO Managers, and Process Practitioners. We hope to inform and provide periodic insights into: the right and wrong ways of outsourcing; into best practices; designing successful sustainable processes; and how to avoid the client/process destroyers.
Please leave us your comments on our articles, and share your own insights - your articles or white papers are welcome. Submission to: chatter@OutsourcingWorld.biz
OutsourcingWorld™ is a publication of OutsourcingAge, and is a BusinessNotUsual™ website designed by WebFossil®, and published by McGuinnessPublishing™. Thank you for your visit, and we encourage you to visit our other related websites.
We Are A Proud Member Of
The Outsourcing Institute
Join Today!
