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Tamil Nadu government unveils rural BPO policy

CHENNAI: With a view to generating employment opportunities in rural areas, the Tamil Nadu government has unveiled Rural Business Process Outsourcing (BPO) Policy 2010′ providing capital and training subsidies to BPO units setting shop in village panchayats.
According to a government order, the information technology department will play the role of a facilitator in receiving queiries [...]

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Mon, August 16 2010 » Employment Trends » No Comments

Survey: BPOs survival under threat

Poor working conditions in Business Process Outsourcing firms threatens the survival and profitability of the sector globally, a new survey shows.
This new development is putting to question Kenya’s hope of becoming a call centre hub.
The International Labour Organisation (ILO) says workers in BPOs are exposed to heavy workloads, high performance targets and tight rules, lowering [...]

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Wed, August 11 2010 » Employment Trends, Industry Leader Profiles, Management Trends, Outsourcing Business Trends » No Comments

Small Business Outsourcing and Cultural Differences

At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top most problem they face when outsourcing their projects to offshore locations.
You cannot effort stop outsourcing owing to this problem, as today the international business resembles to a global [...]

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Tue, August 3 2010 » Business Transformation Trends, Employment Trends, Management Trends, Outsourcing Business Trends » No Comments

Young Japanese are outsourcing themselves

In October 2008, at the height of the financial crisis when job markets were freezing up globally, Akane Natori easily found a position she liked.
“Things went so smoothly after applying online, and before I knew it, I had the job,” said Ms Natori, who was then a 26-year-old sales assistant at an import-export company in [...]

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Wed, July 28 2010 » Business Transformation Trends, Employment Trends, Outsourcing Business Trends » No Comments

Outsource jobs good, but conditions could be better: UN

MANILA — Global back office outsourcing is creating “reasonably good” jobs in poorer countries, but staff are stressed and some work conditions have to be improved, a United Nations study said Wednesday.
The UN’s International Labour Organisation (ILO) said its study of business process outsourcing (BPO) to India, the Philippines, Brazil and Argentina was the first [...]

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Fri, July 23 2010 » Employment Trends, Industry Leader Profiles » No Comments

ILO book sheds light on working conditions in the remote work industry

A new book by the International Labour Organization (ILO) says that “remote work” – the offshoring and outsourcing of business services from developed to developing countries using information and communications technologies – is creating jobs that are of “reasonably good quality by local standards”, but that the industry has some way to go before achieving [...]

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Mon, July 19 2010 » Employment Trends, Outsourcing Business Trends » No Comments

BPO companies support MBA facility at the SRP

Following the turn over of the Cebu City government of a five-hectare area at the South Road Properties to the University of the Philippines Cebu where the latter can build an MBA facility, some Business Process Outsourcing companies have expressed their support to the project.
Cebu City South District representative Tomas Osmeña said Aegis People Support [...]

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Mon, July 12 2010 » Employment Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Egypt Named Offshoring Destination of the Year at the Inaugural European Outsourcing Association Awards

Egypt was awarded the prestigious title of Offshoring Destination of the Year at the 2010 European Outsourcing Association Awards held in Brussels last night, beating rivals Philippines, Colombia and Sri Lanka to the accolade.
Dr. Hazem Abdelazim, CEO of Egypt’s Information Technology Industry Development Agency (ITIDA) received the award on behalf of Egypt during a glittering [...]

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Thu, July 8 2010 » Employment Trends, Industry Leader Profiles » No Comments