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A Window Into The World Of BPO Business Process Outsourcing

Mobile price wars spell boon for outsourcing firms

The business process outsourcing (BPO) sector is seeing growth in the domestic market, driven by the massive drop in call tariffs as telecoms firms engage in price wars.
“Since the price wars began last week, we have already signed two domestic clients — a bank and an insurance company — purely because the telecommunications charges now [...]

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Mon, September 6 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Outsourcing Accounting & Tax Preparation

One of the best practices today in accounting and tax preparation services is outsourcing. It not only saves time and energy for individuals and business houses but also ensures accuracy in the books and resulting in compliance with all rules and regulations. Outsourcing accounting services eliminates the need to have full time accounting personnel. The [...]

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Thu, August 26 2010 » Business Services, Business Transformation Trends » No Comments

BPAP: RP to establish as major BPO player in non-voice services

MANILA, Philippines — BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing (BPO) Forum held in Jersey City, New Jersey.
The forum served as a venue for delegates to discuss the latest trends, issues, challenges, as well as best practices, in the global outsourcing industry.
The [...]

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Tue, August 24 2010 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments

Outsourcing sector still on growth path

THE LOCAL business process outsourcing sector remains optimistic of further growth and expansion this year, due largely to the increasing acceptance of outsourcing as a cost-saving and productivity-enhancing measure.
According to the results of a recent industry forum and a related survey, close to 80 percent of BPO companies in the Philippines expect to expand [...]

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Mon, August 23 2010 » Business Transformation Trends » No Comments

Philippine medical transcription rewrites self amid global changes

AT THE height of the call center boom at the early part of this decade, medical transcription was touted as the next bright spot for the country.
With a business that had already been tested in India, this field of outsourcing was turning out to be a natural niche for any country that could produce and [...]

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Fri, August 13 2010 » Business Services, Document Outsourcing, Industry Leader Profiles, Management Trends, Outsourcing Business Trends » No Comments

Basic skills, not enterprise Java, in Sri Lanka

The U.S. Agency for International Development (USAID), which is helping to fund development of Sri Lanka’s offshore outsourcing industry, says it made a mistake in announcing that it would provide training on enterprise Java as part of a basic IT work skills program, an agency spokeswoman said today.
The U.S. embassy in Sri Lanka is supporting [...]

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Thu, August 12 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments

Manpower minister promises to rearrange outsourcing system

Minister of Manpower and Transmigration Muhaimin Iskandar promised on Monday to rearrange existing outsourcing work contract system because the system was considered to cause losses on the part of the workers.
“There will be several aspects to be rearranged with regard to the outsourcing system, like the rearrangement of the regulations, supervision for the implementation of [...]

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Thu, August 5 2010 » Business Transformation Trends, Industry Leader Profiles » No Comments

Small Business Outsourcing and Cultural Differences

At present, you need to outsource some or most of your works offshore. However, More than 50% of businesses have reported that cultural differences are the top most problem they face when outsourcing their projects to offshore locations.
You cannot effort stop outsourcing owing to this problem, as today the international business resembles to a global [...]

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Tue, August 3 2010 » Business Transformation Trends, Employment Trends, Management Trends, Outsourcing Business Trends » No Comments