BPAP: RP to establish as major BPO player in non-voice services
MANILA, Philippines — BPAP have discussed the Philippines establishing itself as a major BPO player with delegates in the World Business Process Outsourcing (BPO) Forum held in Jersey City, New Jersey.
The forum served as a venue for delegates to discuss the latest trends, issues, challenges, as well as best practices, in the global outsourcing industry.
The Philippine delegation consisted of representatives from 10 Philippine BPO companies led by BPAP President and Chief Executive Officer Oscar Sañez and former Commission on Information and Communication Technology (CICT) Chairman Ray Anthony Roxas-Chua III.
Sañez and Chua shared to the participants the dramatic growth of the Philippine BPO industry over the past 10 years.
They discussed how BPO has become a US$7-billion industry employing 450,000 people around the country, and second largest BPO destination in the world next to India.
The Philippine officials also highlighted the country’s viability as a BPO destination, noting its large pool of talented, well-educated, and English-speaking professionals.
During the forum, BPAP sponsored a country booth which received a lot of queries from the delegates.
It also hosted a network reception at the Philippine Center in New York City attended by about 116 guests from different sectors in the financial, information technology, and BPO companies, along with some delegates from the forum.
