Biggest BPO locators eye Davao
Two of the biggest Business Process Outsourcing (BPO) locators are now looking at Davao as the potential area of their business, said Davao City ICT President Bert Barriga in yesterday?s Club 888 at the Marco Polo Hotel.
The BPO locators will then hire 20,000 full-time employees if the deal gets sealed. Barriga opted not to name the locators, however, he bared that the BPO companies had expressed plans to conduct another visit here and finality of a possible business deal is expected within this week.
As per data, Davao has an edge on talent development with a high rate of the graduates? hiring potential and workforce employability.
At the moment, two of the biggest BPO companies operating in the city, the Concentrix and the Sutherland, are said to be growing on the number of their workers.
“We are now at the 7,000 level and we are expecting to hit the 10,000 mark of BPO workforce this year,” he said.
The ICT official also bared the friendly culture within BPO companies in the city. The contact centers are said to be tightly organized that one BPO company may share their “near hire” applicants to other companies which need manpower at that certain time.
This has made Davao unique from other BPO organizations in Manila and Cebu.
Davao recently topped the Next Wave City for 2010 by the Business Processing Association of the Philippines, making as the foremost recommended IT-BPO destination of choice in the country.
Other cities that made it to the list announced Thursday include: Sta. Rosa, Bacolod City, Iloilo City, Metro Cavite, Lipa City, Cagayan de Oro City, Malolos City, Baguio City, and Dumaguete City, listed according to rank.
Next-wave cities are key IT-BPO destinations outside of Metro Manila which BPA/P, in cooperation with CICT (Commission on ICT) and DTI (Department of Trade and Industry) recommend and support as prime outsourcing destinations in the country.
They are determined based on a four-factor scorecard, which is broken down into talent pool, infrastructure, labor cost, and business environment.
