With its bus service getting too costly to maintain, the city is considering hiring somebody else to run its buses for less. The city commission will discuss outsourcing the city’s 17-year-old bus service at its 7 p.m. meeting on Wednesday. The city is considering whittling the $687,000 annual expenditure by contracting with Limousines of South [...]
Tags: Industry Situations, operations outsourcing, outsourcing
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Thu, May 20 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
The evolution and maturity of the Indian BPO sector has given birth to yet another wave on the global outsourcing scene, and this happens to be legal process outsourcing (LPO). With prime cities such as Bangalore, Mumbai, New Delhi, Hyderabad and Pune touching the saturation point, vis-’-vis BPO, the LPO industry is now shifting its [...]
Tags: back office outsourcing, Industry Situations, Knowledge Process Outsourcing, KPO, Legal Outsourcing
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Thu, May 20 2010 » Business Transformation Trends, Employment Trends, Legal Outsourcing » No Comments
Tony: So you are defining the market space as anything that’s a knowledge-based process? Alok: Yes, whatever is a knowledge process where you need domain expertise. Legal, consulting, and accounting and CFO-type solutions all require a lot of domain expertise. Investment banking data analytics is another area. And doing data analytics for health care is [...]
Tags: Knowledge Process Outsourcing, KPO, Outsourcing Innovation, Outsourcing Insights, Outsourcing Trends
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Wed, May 19 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
PHILIPPINE-BASED merchandise and service exporters remain upbeat over the United Kingdom market even as the new government there has announced plans to cut state spending and protect British jobs. Opportunities to supply the UK with Philippine-made products remain, an industry group leader claimed, especially with the upcoming London Olympics. The new employment policy direction, meanwhile, [...]
Tags: Global Expertise, Industry Situations, Offshore Outrourcing, Outsourcing Insights
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Wed, May 19 2010 » Business Transformation Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
Sitting in the White Hart Pub Restaurant in Grafton Regis I overheard a conversation about Barclays receiving a pension payment for a customer, and paying it out one week later – the person complaining was suggesting that Barclays was creaming so much interest in a week to make a profit on something they never owned. [...]
Tags: Call Centers, client communications, India, Industry Situations, Outsourcing Insights
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Wed, May 19 2010 » Management Trends, Outsourcing Business Trends » No Comments
Legal process outsourcing (LPO) company Pangea3 has set up a marketing office in London to attack the European market, reported the UK’s Law Society Gazette. Brian Allan, vice-president of legal services in Europe, will head the office on London’s South Bank. He said the decision was taken because the LPO market in Europe has become [...]
Tags: BPO Buyers, Legal Outsourcing, Outsourcing Innovation, Outsourcing Insights, Outsourcing Leader
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Wed, May 19 2010 » Legal Outsourcing, Outsourcing Business Trends » No Comments
Everyone outsources! Unless of course you are Robinson Crusoe (you reside on a deserted island on your own). C’mon most of us outsource repairing our vehicles to our mechanics. We outsource the mowing our lawn or running of errands to some teenager who leaves down the street or pay a professional gardener. In a nutshell, [...]
Tags: back office outsourcing, Industry Situations, innovative trends, Outsourcing Insights, Outsourcing Leader, Working Patterns
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Tue, May 18 2010 » Employment Trends, Industry Leader Profiles, Outsourcing Business Trends » No Comments
Information technology (popularly referred to as IT) is an important aspect of doing business now. With a whole lot of consumers taking their business to the internet, outsourcing IT really does make a lot of sense, because IT experts are in huge demand in a lot of industries. In addition to this, a lot of [...]
Tags: Industry Situations, IT Outsourcing, Outsourcing Insights
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Tue, May 18 2010 » Outsourcing Business Trends » No Comments