Distance, time zones, culture and language no longer limit where companies of any size have customers, suppliers or service providers in this age of seamless commerce between continents. One key to success – and survival – is finding a reliable, experienced business partner who performs essential back-office services at reduced cost but not reduced accuracy, [...]
Thu, April 1 2010 » Uncategorized » No Comments
The Indian BPO industry is applauded by the international clients for assurance of high quality and timely delivery of services. Recent reports suggest that Andhra Pradesh has entered a contract with one of the renowned BPO companies to establish call center agencies in each of its districts. The purpose of setting up BPO firms is [...]
Thu, April 1 2010 » Management Trends, Outsourcing Business Trends » No Comments
Nowadays, IT support is an important part of a business. When managing an IT support firm, it is important that the manager understand how to provide their clients with any type of support necessary for their business. IT assistance is not only about providing clients with the essential software for their business. IT support is [...]
Thu, April 1 2010 » Outsourcing Business Trends » No Comments
Indian back-office processing firms are planning to expand operations in the US following a fall in real estate prices and labour costs a rise in anti-outsourcing sentiments there. The industry, which traditionally followed the offshoring model, is now looking to open facilities and hire locals in low-cost locations in the US. Their aim is to [...]
Thu, April 1 2010 » Employment Trends » No Comments
You have heard us recommend that you outsource your work to the Philippines. So, why the Philippines and why Filipinos? I may not be the best person to write about this. No wait, on second thought, I think I am. Shameless promotion of my country, race, and trade aside, I seriously believe that the Philippines [...]
Thu, April 1 2010 » Outsourcing Business Trends » No Comments
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