Outsourcing Prices Still Headed Down in 2010
Prices for most outsourced IT services will continue to drop in 2010, albeit at a slower pace than 2009, according to Alsbridge’s ProBenchmark. However, the costs of some notable service categories — like virtual server support — are headed higher.
Two major trends led to lower prices for outsourced IT services last year—the global economic downturn and the uptick in remote infrastructure management (RIM) adoption.
With the financial picture still far from clear and companies remaining interested in offshoring and remote infrastructure management to save money, outsourcing prices this year should follow a similar—if less dramatic—path downward, according to first quarter IT service price analysis from ProBenchmark, the pricing subsidiary of outsourcing consultancy Alsbridge.
“How long the economy will be like this and how long client companies will continue to more aggressively [offshore] infrastructure remains to be seen,” says Chris Pattacini, ProBenchmarks’s director. “It is clear that RIM will continue to proliferate in the market,
continuing that downward price pressure, but not as much as last year.”
