The business process outsourcing (BPO) market in India is estimated to grow 25 percent in 2010, according to IT research and advisory firm Gartner.
The domestic India BPO services market grew by 7.3 percent year-on-year in 2009 primarily due to the global economic uncertainty which led to some price and volume pressures.
Gartner said in a statement [...]
Wed, March 31 2010 » Industry Leader Profiles, Outsourcing Business Trends » No Comments
Company size is irrelevant when it comes to unlocking the benefits of IT outsourcing, a new report suggests.
The report, entitled ‘IT Outsourcing – Size Doesn’t Matter. How SMEs Can Realise the True Power of Technology’, by Irish-owned managed services company HiberniaEvros Technology Group, says that technology is now moving so quickly that it is difficult [...]
Wed, March 31 2010 » Business Transformation Trends, Outsourcing Business Trends » No Comments
When hiring or working with an online freelancer, there are certain things that you have to keep in mind as employers. Below are suggested best practices that you may want to implement when you hire an online freelancer.
* Make your job description as clear and concise as possible – When [...]
Wed, March 31 2010 » Outsourcing Business Trends » No Comments
Dhaka has become one of the top destinations for freelance online work, outshining Indian cities such as Bangalore, as the Bangladeshi capital fast emerging as a major centre for data entry work that employs tens of thousands of people.(FE Report)
According to a new report by oDesk Corp, a United States-based leading marketplace for companies and [...]
Wed, March 31 2010 » Industry Leader Profiles » No Comments
In what could be an important decision for the IT outsourcing industry and its customers, a London court recently ruled that EDS ( now part of Hewlett-Packard) must pay damages to a former outsourcing customer for failing to live up to its sales pitch.
British Sky Broadcasting (BskyB) had signed a £48 million outsourcing contract with [...]
Wed, March 31 2010 » Industry Leader Profiles, Legal Outsourcing, Uncategorized » No Comments
Accounting fraud at outsourcing giant Satyam and terrorist attacks in Mumbai and Jakarta should resonate with risk managers in any organization that outsources or is thinking about it. While it’s unlikely these events have tarnished outsourcing permanently or outsourcing providers as a whole, they emphasize the need to have a disciplined risk management and governance [...]
Tue, March 30 2010 » Industry Leader Profiles » No Comments
Buy-side outsourcing customers are bracing for the fallout of a spiking inflationary cycle in India, which recently hit a 16-month high and outpaced 20 other leading economies around the world. India’s wholesale-price inflation rate reached nearly 10 percent in February, triggering increased angst among clients whose professional operations rely in part on a wide range [...]
Tue, March 30 2010 » Industry Leader Profiles » No Comments
The outsourcing industry always had a great advantage in the business world. The initiative of doing one’s work in order to maintain stability and flexibility of a company being outsourced, call center operations, IT enabled services, accounting and finance, and technical support can primarily be rate at a very low costs. Inexpensive labor and quality [...]
Tue, March 30 2010 » Uncategorized » No Comments
Welcome to OutsourcingWorld.biz™
A unique blog created by participants from all sides of the wall - Clients, Providers, BPO Managers, and Process Practitioners. We hope to inform and provide periodic insights into: the right and wrong ways of outsourcing; into best practices; designing successful sustainable processes; and how to avoid the client/process destroyers.
Please leave us your comments on our articles, and share your own insights - your articles or white papers are welcome. Submission to: chatter@OutsourcingWorld.biz
OutsourcingWorld™ is a publication of OutsourcingAge, and is a BusinessNotUsual™ website designed by WebFossil®, and published by McGuinnessPublishing™. Thank you for your visit, and we encourage you to visit our other related websites.
We Are A Proud Member Of
The Outsourcing Institute
Join Today!
