OutsourcingWorld.biz

A Window Into The World Of BPO Business Process Outsourcing

Northern Trust wins $1 billion outsourcing mandate from IFP

Northern Trust (NASDAQ:NTRS) has been selected to provide investment operations outsourcing services for over US$1 billion in assets for London based investment management start-up, Independent Franchise Partners (IFP).
As part of the mandate, Northern Trust will provide custody, trade services, fund accounting, transfer agency, performance measurement and client reporting.
“We were impressed by Northern Trust’s ability to [...]

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Thu, February 18 2010 » Legal Outsourcing, Uncategorized » No Comments

Outsourcing R&D in Pharmaceuticals

There are two major processes that companies would outsource to third-party service providers: one is research and development (R&D) and the other is manufacturing. Pharmaceutical companies are some of the biggest spenders for outsourcing R&D because of their constant need to provide newer and better medicines to the market. The heightened pressure to offer new [...]

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Thu, February 18 2010 » Outsourcing Business Trends » No Comments

Are Outsourcing Vendors Throwing in the High-Value BPO Towel?

Over on Horses for Sources, entrepreneur-turned-stealth-researcher Phil Fersht* recently suggested that some big-name outsourcing firms might be tossing in the towel when it comes to selling and delivering higher value offerings that focus more on process and expertise, rather than “lift and shift” labor-driven arbitrage models (which still quietly form the bulk of offshoring deals). [...]

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Thu, February 18 2010 » Management Trends » No Comments

British investor pours in $50M on Ayala-led outsourcing firm

A FOREIGN private equity firm has infused $50 million into Integreon Philippines, an Ayala-led outsourcing outfit, to help the latter expand its operations.
In a press briefing yesterday, Integreon President Erik Tabuena said the United Kingdom-based Actis would get two seats on the board of Integreon as a result of the investment.
“We are going to pursue [...]

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Thu, February 18 2010 » Outsourcing Business Trends » No Comments

Why external providers are often better

Critics of outsourcing usually rest their arguments on the assumption that internal units should be able to perform as well as the outsourcing service provider, if only the internal unit applied good management practices and worked smarter. Sometimes this may be true, but in most instances it is not. Outsourcing providers usually hold an advantage [...]

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Thu, February 18 2010 » Outsourcing Business Trends » No Comments